30
TROUBLE SHOOTING
Control Unit not working – Power LED OFF.
1. Mains power failure - check if other electrical
circuits are operable.
2. Check that mains adaptor is plugged in and
socket is switched ON.
3. Check that DC jack plug from mains adaptor is
connected in Control Panel.
4. Check fuse/MCB in Consumer Unit on the circuit
serving the Control Panel.
Note: Before replacing any fuses or resetting the
MCB, the cause of the failure should be
investigated and rectified.
Control Unit "Low Battery" LED flashing.
1. Check all PIR movement Detectors for low
battery indication, (i.e. LED behind detection lens
flashes when movement detected). Renew
batteries as required.
Control Unit "Low Battery" LED illuminated.
1. Check all Magnetic Contact Detectors for low
battery indication, (i.e. LED on Detector body
illuminates for 1s when detector triggered).
Renew batteries as required.
Control Unit not accepting User Access code.
1. Pause between key depressions too long. Do not
pause for more than 5 seconds between pressing
keys.
2. Incorrect code entered. Allow 5 seconds to
elapse before re-entering correct code.
3. Reset to factory defaults and reprogram system.
Control Unit not responding to detectors.
1. Ensure that the ‘House Code’ is correctly set.
2. Ensure detector is within effective radio range of
Control Panel and equipment is not mounted
close to metal objects.
3. Detector battery low - Replace detector battery.
Detection Zone triggered (LED flashing) but
no alarm is sounding.
1. Entry/Exit delay still running and not yet expired.
2. Alarm duration period has already expired and
system has reset.
3. Alarm duration programmed to "no alarm".
Siren and Strobe operating but no alarm at
Control Panel.
1. Siren Tamper switch activated. Check security of
Siren fixing to wall and adjustment of anti-tamper
switch to ensure switch is fully depressed.
2. Siren Jamming detection circuit operated,
(jamming detection at Control Panel disabled).
Siren not responding to Control Panel.
1. Ensure that the ‘House Code’ is correctly set.
2. Ensure main Siren configuration switch is set to
SIREN.
3. Incorrect User Access code being entered at
Control Panel.
4. Ensure Siren is within effective radio range of
Control Panel and equipment is not mounted
close to metal objects.
5. Siren rechargeable battery discharged
a. Clean Solar Panel.
b. Check age of rechargeable battery – replace if
at end of useful life.
c. Fit new initial power-up battery and re-power
up siren.
Full Alarm Condition occurs when system has
not been triggered by an intruder or is disarmed.
1. Tamper switch activation
a. check all detector battery covers to ensure
correctly fitted.
b. check Control Panel and Siren are securely
mounted to the wall and tamper switch is
closed.
2. Personal Attack Alarm operated from a Remote
Control or Control Panel.
3. Jamming detection circuit operated.
Symptom
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Recommendation
Symptom
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Recommendation
