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Exabyte EZ17A Скачать руководство пользователя страница 121

Installation and Operation

105

7

Troubleshooting

This chapter provides a list of suggestions for solving problems
that may occur when you are installing and operating the
autoloader and the enclosed drive. The instructions in this chapter
are basic troubleshooting guidelines. For more advanced
troubleshooting, contact your service provider or Exabyte
Technical Support.

This chapter is divided into the following sections:

§

Problems with autoloader installation

§

Problems with drive operation

§

Problems with autoloader operation

Note:

If an error code is displayed on the LCD, refer to

. If the LEDs on the drive are flashing, see

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Содержание EZ17A

Страница 1: ...328824 004 EXABYTE EZ17M AND EZ17A AUTOLOADER INSTALLATION AND OPERATION...

Страница 2: ...lly disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of ExabyteCor...

Страница 3: ...f the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential commercial or light industrial environment This...

Страница 4: ...e B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union This equipment complies with the following standards EN55022 CISPR22 Class B EN50082 1 1997 or EN5502...

Страница 5: ...the operating instructionsorproduct specification defined by Exabyte The autoloader fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modificatio...

Страница 6: ...vi Exabyte EZ17M and EZ17A Notes...

Страница 7: ...tion software 16 Preparing the autoloader for installation 17 Preparing and installing cartridges 18 Connecting the autoloader to the SCSI bus 21 Connecting the power cord 24 Powering on the autoloade...

Страница 8: ...Sequential mode options 56 Avoiding interruptions 59 Viewing autoloader information 60 Viewing code versions 60 Viewing statistics 61 Viewing system sensors 63 Viewing inventory information 65 Perfor...

Страница 9: ...assword via Console 100 Communicating with the tape drive 101 Setting up the hardware and software 101 Establishing drive communication 102 Using the M2 or Mammoth Monitor software 104 7 Troubleshooti...

Страница 10: ...edia for AIT 2 drives 122 Media compatibility 123 Power cord requirements 124 SCSI cable specifications 125 SCSI terminator specifications 127 SCSI adapter specifications 128 B SCSI Configuration 129...

Страница 11: ...an overview of the autoloader s features and components Appendix A lists additional autoloader and drive specifications Chapter 2 provides instructions for installing the autoloader hardware connecti...

Страница 12: ...n and reset the drive and how to display information about the drive It also provides information about how to monitor the drive LEDs and how to manually eject a cartridge Troubleshooting and service...

Страница 13: ...ecification 328822 Exabyte EZ17A AIT 2 Autoloader Product Specification 1008278 Exabyte Mammoth 2 Tape Drive Exabyte Mammoth 2 Tape Drive SCSI Reference 330876 Exabyte Mammoth 2 Tape Drive Product Spe...

Страница 14: ...ort consumer asp Standards ANSI Small Computer System Interface SCSI 2 X3 131 1994 ANSI Helical Scan Digital Computer Tape Cartridge X3B5 89 136 Rev 6 ANSI SCSI 3 Fast20 Parallel Interface Fast 20 X3...

Страница 15: ...ds RS 310 B Conventions used in this manual This manual uses the following conventions Enter Boxed text indicates keys on the operator panel Note Notes provide additional information Important Informa...

Страница 16: ...xvi Exabyte EZ17M and EZ17A WARNING Boxed text under the heading WARNING provides information you must know to avoid personal injury...

Страница 17: ...data storage archiving backup and retrieval for small PC workgroups to multi server networks The autoloader s robot automatically loads and removes cartridges from the enclosed drive The EZ17M or EZ17...

Страница 18: ...r is available in the following wide SCSI configurations Single ended SE Low voltage differential LVD High voltage differential HVD Note The M2 and AIT 2 drives are only available with LVD The autoloa...

Страница 19: ...ts LCD and keypad operator panel The two line LCD liquid crystal display and keypad allow you to view the operational statusoftheautoloader accessamenuofoperations andview status messages Data cartrid...

Страница 20: ...ents Robot The robot moves a cartridge between the magazine and the drive Magazine present sensor The magazine present sensor detects whether a magazine is installed Tape drive The autoloader contains...

Страница 21: ...switch 9 pin serial port The serial port allows you to connect a serial cable to the autoloader and use a terminalemulation program to perform diagnostics SCSI connectors The two wide SCSI connectors...

Страница 22: ...Chapter 1 6 Exabyte EZ17M and EZ17A Notes...

Страница 23: ...oader which includes the following steps Unpacking the autoloader Obtaining accessories and equipment Preparing the autoloader for installation Preparing and installing cartridges Connecting the autol...

Страница 24: ...autoloader out of the box Note Save all the original packing materials including the accessory box in case you need to ship or move the autoloader later To remove the shipping braces 1 Remove the maga...

Страница 25: ...ion 9 2 Remove the shipping brace a Grasp the cross brace and disengage it from one side support Then remove it from the autoloader as shown in the following figure b Pull both of the side supports ou...

Страница 26: ...ay be included in the accessory box Cleaning cartridge One cleaning cartridge may be included in the accessory box b b The EZ17 with Mammoth 2 or AIT 2 does not include a cleaning cartridge SCSI cable...

Страница 27: ...r Sony SDX 500C AIT 2 drives Important Because of media management and application software issues Exabyte recommends that you do not mix AME with SmartClean AME AIT 2 or MP data cartridges in the sam...

Страница 28: ...following figure These drives cannot read or write to AME with SmartClean cartridges or AIT cartridges Standard AME cartridges are available from Exabyte in lengths of 22 meters 45 meters 125 meters...

Страница 29: ...vailable from Exabyte in lengths of 75 meters 150 meters and 225 meters see page 121 for storage capacities Important For optimal performance and reliability Exabyte recommends only AME media with Sma...

Страница 30: ...SDX 500C drive automatically ejects cartridges it does not support such as AME with SmartClean cartridges Note Although the AIT cartridges include Memory in Cassette MIC capability the library does no...

Страница 31: ...If you do not use AME media with SmartClean exclusively the M2 drive will require regular cleaning with a separate cleaning cartridge Use an Exabyte Mammoth Cleaning Cartridge or a cleaning cartridge...

Страница 32: ...y supports an Exabyte or Sony tape drive and not the EZ17 autoloader you can run the autoloader in Sequential mode see page 38 and page 53 If your application doesnot support the Exabyte EZ17 but does...

Страница 33: ...ng a known grounded surface such as your computer s metal chassis Locate an appropriate area for the autoloader The autoloader must have a level surface near a readily accessible outlet In addition th...

Страница 34: ...your autoloader see Selecting cartridges on page 11 To prepare and install cartridges 1 Verify that the write protect switches on the cartridges are set correctly as shown in the following figure You...

Страница 35: ...rtridge as shown in the following figure 4 Insert a cartridge into each slot CAUTION Avoid touching or opening the cartridge dust cover when handling the cartridge Make sure the cartridge is inserted...

Страница 36: ...r cartridge slot 1 aligns with the slot in the bottom of the opening in the autoloader 6 Push the top of the magazine in toward the autoloader until it snaps into place as shown in the figure below CA...

Страница 37: ...l significantly reduce its performance Before you begin connecting the autoloader to the SCSI bus Read Appendix B which provides an overview of the SCSI interface and some general guidelines for conne...

Страница 38: ...SCSI bus see page 128 for more information 2 If the autoloader is the last device on the SCSI bus install a terminator on the unused connector as shown in the following figure See page 127 for inform...

Страница 39: ...nstallation and Operation 23 3 If the autoloader is not the last device on the bus connect a SCSI cable from the unused SCSI connector to the next device on the bus as shown in the following figure Fr...

Страница 40: ...nning to use an input voltage other than 120 volts AC or if you plan to use the autoloader outside of the United States or Canada you must supply your own power cord Refer to page 124 for more informa...

Страница 41: ...res that attached peripheral devices be powered on before the host power on the autoloader before you power on the host 2 Push the power switch on the back of the autoloader to the on position the I i...

Страница 42: ...switch on Is the power cord inserted correctly Is the SCSI bus terminated Is the host computer system powered on Is the SCSI cable connected to the autoloader and host computer Is there an error code...

Страница 43: ...Using the operator panel for general information about the keypad LCD and menus Then follow the instructions in Configuring the autoloader on page 33 to set the SCSI IDs and other configuration option...

Страница 44: ...panel consisting of a two line LCD and a keypad shown in the following figure The operator panel allows you to interactively control autoloader operations You can set autoloader options check operatin...

Страница 45: ...he magazine Note The robot parks in front of the drive If you want to access the drive use the Park Unlock command from the Main Menu ESCAPE Goes up one level from the current menu option cancels chan...

Страница 46: ...report the second line displays the tape drive s status An example of the Status screen with a status message Drive Ready No Tape is shown below Note The exact wording of your Status screen may be di...

Страница 47: ...ant The menu structure is shown in the following figure The selectionsavailable from the Main Menu are described in the table following the figure SCSI Main Menu Security Serial Seq Opt Robot SCSI LCD...

Страница 48: ...set Loop Restart and Next Cart to 1 and shows the current settings Serial Allows you to set the baud rate of the autoloader s serial port and connect the serial port to the drive Autoldr Info Autoload...

Страница 49: ...cation software does not support an Exabyte EZ17 but does support an Exabyte 210 library Page 36 Robot Menu Robot Control Setting the robot control option determines which interface is used to control...

Страница 50: ...nge the SCSI IDs 1 Press MENU The following screen appears Note If security is enabled the second line of the LCD displays LCD PW or SCSI depending on what mode was used to set security If necessary d...

Страница 51: ...ss2 The screen arrow movesto the far right digit in the autoloader s SCSI ID Note Certain software applications require the autoloader SCSI ID to be set one digit lower than the drive SCSI ID Refer to...

Страница 52: ...he Exabyte 210 library When emulation is on the autoloader responds EXB 210 to a SCSI INQUIRY command This allows you to use most but not all application software packages that provide a driver for th...

Страница 53: ...lation setting The following screen appears 5 Press 3 or 4 until the following screen appears 6 Press ENTER to view the emulation options The following screen appears In the example above n is either...

Страница 54: ...e robot control mode However the autoloader must be in SCSI mode for the application software to control the robot s motion For detailed information about SCSI commands refer to the Exabyte EZ17 Autol...

Страница 55: ...onnected to the autoloader s 9 pin serial port See Chapter 6 for instructions To change the robot control mode 1 Press MENU The following screen appears 2 Disable LCD security as described on page 42...

Страница 56: ...ress 3 or 4 until you see the control mode you want and press ENTER to select it Setting the LCD Security option The Security option allows you to prevent unauthorized personnel from disrupting the op...

Страница 57: ...described in this section The application software can issue a SCSI MODE SELECT command to enable or disable security see your software documentation Whichever method you use to enable security LCD o...

Страница 58: ...he digit in the password that you want to change and 3 or 4 to change the number The default password is 000 When you are finished press ENTER Important You must use the same password to disable secur...

Страница 59: ...umentation for instructions 2 Press ENTER to enter the Security Menu The following message flashes on the screen Enter password and press ENTER to disable security or ESCAPE to cancel Then the followi...

Страница 60: ...her the autoloader hardware components are operating properly See Using the Demo Menu on page 69 for more information Use the application software to load and unload one or more cartridges into the dr...

Страница 61: ...you are ready to perform backup and restore operations However before you begin check the following The drive does not have a cartridge loaded The robot does not contain a cartridge The cartridge maga...

Страница 62: ...Chapter 3 46 Exabyte EZ17M and EZ17A Notes...

Страница 63: ...n Sequential mode Setting Sequential mode options Avoiding interruptions Viewing autoloader information Performing hardware exercises Resetting the autoloader Note The application software automatical...

Страница 64: ...G and follow the instructions on the screen When the autoloader finishes the current operation it parks the robot in front of the drive and releases the magazine s solenoid Note Pressing REMOVE MAG pa...

Страница 65: ...rity setting and disable security if necessary see Disabling security from the LCD on page 42 If you suspect the robot sgripperisholding acartridge power the autoloader off wait 10 seconds and then po...

Страница 66: ...ng the magazine make sure there is not a cartridge in the drive If you install the magazine when there is a cartridge in the drive the autoloader cannot complete its power on self test resulting in an...

Страница 67: ...Autoloader Operation Installation and Operation 51 2 Push the top of the magazine until it snaps into place...

Страница 68: ...s possible To eliminate obvious sources of particulates do not permit anyone to smoke eat or drink near the storage area and do not store cartridges near a copier or printer that may emit toner and pa...

Страница 69: ...mode the autoloader performs the following steps 1 Picks the cartridge from slot 1 and places it in the drive If the slot is empty the robot picks the next cartridge in the magazine 2 Waits until the...

Страница 70: ...nce and start processing the cartridges again or stop and wait for operator intervention Operator intervention typically means removing the autoloader s magazine and inserting a new magazine Restart o...

Страница 71: ...cartridge into the drive if the robot was moving a cartridge to the drive Note If you attempted to remove the magazine the autoloader does not release the magazine s solenoid until it has completed th...

Страница 72: ...op Restart and Next Cart options after you have configured the autoloader to run in Sequential mode To set the Sequential mode options follow these steps 1 From the Status screen press MENU The follow...

Страница 73: ...f press ENTER when the LCD displays 0 The Loop Option screen shows the new setting 7 Press ENTER to display the Restart Option screen 8 Press ENTER to display the screen for changing the Restart optio...

Страница 74: ...e in slot 1 You do not need to modify this setting If n is a number from 2 to 7 and you want the next cartridge the autoloader processes to be the cartridge in slot 1 press ENTER The following message...

Страница 75: ...cycling the autoloader when a cartridge is in the drive or the robot Do not remove the magazine unless absolutely necessary During operation remove the magazine only after the autoloader has processe...

Страница 76: ...information Code Versions Contains information about the flash code level and the boot code level System Statistics Contains information about robot operations System Sensors Containsinformation about...

Страница 77: ...ress 3 or 4 until you see the following screen Viewing statistics The Autoldr Info Menu contains a System Stats submenu To view statistics 1 Select Autoldr Info Menu from the Main Menu then scroll unt...

Страница 78: ...ber of times the robot retried to position itself on the theta axis PwrCnt Power Cycle Count The number of times the autoloader has been power cycled or reset from the operator panel Loads The number...

Страница 79: ...he autoloader s internal mechanical sensors To view system sensors 1 Select Autoldr Info Menu from the Main Menu then scroll until you see the following screen 2 Press ENTER to view the system sensor...

Страница 80: ...in the robot 1 or not 0 Slot Snsr Provides feedback that helps the firmware track where the robot is on its theta axis Theta Home Indicates whether the robot is in its home position 1 or not 0 Picker...

Страница 81: ...inventory contains information about the following element locations Cartridge slots Tape drive Robot To view the Inventory Menu 1 Select Autoldr Info Menu from the Main Menu then scroll until you see...

Страница 82: ...mpty or the cartridge is ready to be picked 1 Present Cartridge Magazine Tape Drive Present Indicates whether the magazine or drive is installed 1 or not 0 If the element index references a storage el...

Страница 83: ...a cartridge the robot the magazine slots and the drive Rsrv Reserved The element is reserved by a host 1 or not 0 Host The SCSI ID of the host that is reserving the element Reserve ID The ID that the...

Страница 84: ...cartridge using the Command Menu you must specify the source and destination element indexes The source is either the drive or a cartridge slot where the robot will pick a cartridge The destination is...

Страница 85: ...es The element addresses are displayed in the Inventory Menu Using the Demo Menu Before running the demo 1 Disable security if it is enabled see page 42 2 Change the control mode to LCD see page 39 3...

Страница 86: ...rming the tests if applicable 4 M o v e C a r t Test Description Additional instructions Move Cart Move Cartridge Moves a cartridge from one location to another Important Do not load a cartridge in th...

Страница 87: ...ame location the number of times you requested When you select Cycle Pick Put the Cycle PP Src screen appears Press 1 or 2 to select the source index where you want the robot to pick and put the cartr...

Страница 88: ...r 2 to move the screen arrow to the digit you want to change Then press 3 or 4 to select the number of cycles you want this test to run and press ENTER Cycle Solenoid Exercises the solenoid that contr...

Страница 89: ...oader off waiting 10 seconds then powering it back on When the power on self test is complete the Status screen appears on the LCD Note If the autoloaderisperforming acartridge move operation when it...

Страница 90: ...Chapter 4 74 Exabyte EZ17M and EZ17A Notes...

Страница 91: ...ns Normally you do not need to intervene in the cartridge processing however you may occasionally want to perform the following tasks Cleaning the drive Resetting the drive Displaying information abou...

Страница 92: ...ridges exclusively your M2 will require regular cleaning as described in the following sections If your autoloader includes a Sony AIT 2 drive use cleaning cartridges specifically designed for AIT dri...

Страница 93: ...drive 4 Confirm that the cleaning was completed by looking at the autoloader sLCD The ClnSoon orMustCln message should be gone CAUTION Do not touch the Magazine Present sensor when inserting or removi...

Страница 94: ...ects the cleaning cartridge immediately after loading it and the LCD displays the message Depleted you need to replace the cleaning cartridge To order cleaning cartridges contact Exabyte see Contactin...

Страница 95: ...then power it back on Note Pressing RESET on the operator panel does not reset the drive Displaying information about the drive From the operator panel you can display information about the drive The...

Страница 96: ...creen The following table lists the information displayed on the LCD s Drive Status screen Note Not all of these fields are available for AIT 2 drives 4 D r i v e I n f o 4 D r i v e S t a t u s Statu...

Страница 97: ...ed into the drive Unloading A cartridge is being unloaded from the drive Present A cartridge is in the drive but the tape is not loaded in the tape path Empty The drive does not contain a cartridge Fo...

Страница 98: ...the cartridge as soon as it finishes its current operation EJECT PREVNT The software has disabled the eject function with the PREVENT ALLOW MEDIA REMOVAL command The drive will rewind and unload the t...

Страница 99: ...be cleaned at the next convenient time CLEANING Cleaning is in progress DEPLETED The cleaning tape in the cartridge is depleted and the drive will eject it Use a new cleaning cartridge CODE LOAD FAIL...

Страница 100: ...he tape Rdy Out Ready out The cartridge is ejected from the drive RdyTape Ready tape The drive has successfully loaded the tape and is ready for read write operations Tape motion messages Reading The...

Страница 101: ...ription of the LEDs refer to the installation and operation manual for your drive M2 Mammoth and Mammoth LT LEDs LED states Condition All LEDs on The drive was reset or it is performing its power on s...

Страница 102: ...e following screen appears LED states Condition Busy left LED on SCSI activity is occurring Tape middle LED on Tape is loaded Status right LED on Cartridge is write protected Tape LED is flashing 3 5...

Страница 103: ...the top of the autoloader and the magazine s solenoid releases d Grasp the magazine at the top near cartridge slot 7 and pull out 2 Press the eject button on the drive s faceplate 3 Remove the cartrid...

Страница 104: ...and EZ17A The following figures show the location of the eject button on the drives Mammoth and Mammoth LT drive faceplate M2 drive faceplate AIT 2 drive faceplate Eject button Eject button BUSY TAPE...

Страница 105: ...utoloader firmware via Console Create a diagnostic listing via Console View the LCD password via Console Communicate with the tape drive This chapter uses the following conventions Keys shown boldface...

Страница 106: ...A9 pin straight through serial cable not a null modem cable A host computer that uses an RS232 serial port Terminal emulation software such as HyperTerminal Note Exabyte recommends using HyperTermina...

Страница 107: ...rate Before accessing Console you must set the baud rate for the autoloader so that it matches the host computer s baud rate To set the autoloader s baud rate 1 From the Main Menu scrolluntilyou see...

Страница 108: ...ole using HyperTerminal Note These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows If desired you can use a different terminal emulation softw...

Страница 109: ...al a From the File menu select Properties b In the Properties screen select the Settings tab c In the Emulation mode field select ANSI d Click on the ASCII Setup button e In the ASCII Setup screen mak...

Страница 110: ...aractersornocharactersappearon the screen make sure you have the same baud rate set for the host as you do for the autoloader Setting the autoloader to Console mode Set the autoloader to Console mode...

Страница 111: ...the Main Menu until you see the following screen 4 Press ENTER The following message flashes on the screen Select I F that controls robotic motions Then the following screen appears 5 Press 3 or 4 un...

Страница 112: ...UTION Do not upgrade firmware unless Exabyte Technical Support has advised you to do so If performed improperly the upgrade procedure can render your device inoperable Consult with Exabyte Technical S...

Страница 113: ...pplication that can issue SCSI commands For more information about the SCSI commands refer to the SCSI reference for your autoloader 4 From Console type flash and press Enter This displays the Flash s...

Страница 114: ...Send File screen enter the path and file name of the firmware or click on the Browse button to locate the file Select XModem as the protocol d Click on Send The system initiates the firmware upgrade a...

Страница 115: ...rsonnel to troubleshoot incidents with the autoloader Note These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows If desired you can use a diff...

Страница 116: ...onfiguration Information screen in the Console interface To view the LCD password 1 Access Console by following the steps in Connecting to the Console interface on page 90 2 Type config then press Ent...

Страница 117: ...pport orgo to the Sony web site at www storagebysony com support consumer asp Setting up the hardware and software Obtain the following A host computer that uses an RS232 serial port Astraight through...

Страница 118: ...LCD mode see page 39 Note If the autoloader is in an error state or if the magazine isremoved you can connect the serialport to the drive even if the autoloader is not in LCD mode 4 From the Main Menu...

Страница 119: ...ets the serial port baud rate to 9600 You must also set the terminal emulation program s baud rate to 9600 Note While the serial port is being used to communicate with the drive the following message...

Страница 120: ...is only used with M2 Make sure you download the correct software for your drive 2 Install the M2 or Mammoth Monitor on your host computer and then launch the software 3 Refer to the Help file provided...

Страница 121: ...in thischapter are basic troubleshooting guidelines For more advanced troubleshooting contact your service provider or Exabyte Technical Support This chapter is divided into the following sections Pro...

Страница 122: ...bus are all single ended or LVD or all differential You can connect single ended and LVD devices to the same bus However mixingthe two typesof devicesresultsin alldevices on the bus operating as singl...

Страница 123: ...l attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated Software installation Make sure that your application software is installed...

Страница 124: ...ting cartridges beginning on page 11 for information about selecting the appropriate cartridges for the drive in your autoloader Because of media management and application software issues do not mix...

Страница 125: ...e 38 for more information If you are operating the autoloader in Sequential mode see page 53 Security Make sure that security is set correctly for the operation you are tryingto perform If securityise...

Страница 126: ...Chapter 7 110 Exabyte EZ17M and EZ17A Notes...

Страница 127: ...oloader for service Cleaning requirements Important To protect the internal components from dust keep the autoloader magazine in place The only autoloader component that should be cleaned is the drive...

Страница 128: ...obtain aReturn MaterialsAuthorization RMA number and the shipping address see Contacting Exabyte on the inside backcover When you have the RMAnumber followthe packing instructions in this section Pre...

Страница 129: ...rom the magazine Make sure the robot and the drive do not contain cartridges 3 Power off the autoloader 4 Disconnect the power cord and any SCSI cablesor terminator Do not ship these items if you are...

Страница 130: ...picker all the way into the robot as follows a Push the picker toward the back of the autoloader until it stops b Make sure the picker cannot be pushed any further and the gripper is under the robot...

Страница 131: ...e autoloader and then place it between the side of the autoloader and the flipper Be sure to push the side supportsallthe way in so they rest on the ESD shield as shown in the following figure 4 Inser...

Страница 132: ...cross brace into the hole on one of the side supports 6 Insert the free end of the cross brace into the remaining side support Your packing pieces should look like the following figure 7 Reinstall th...

Страница 133: ...toloader as follows 1 Place the autoloader on the cushion in the bottom of the box 2 Insert the empty accessory box into the autoloader box Important If you are shipping the autoloader for repairs do...

Страница 134: ...8 Exabyte EZ17M and EZ17A 4 Place the top cushion over the autoloader 5 Place any necessary paperwork in the top of the autoloader box 6 Close and seal the box 7 Place the shipping label on the box Ac...

Страница 135: ...following table provides general specifications for the autoloader Interface specifications Interface SCSI 2 Ultra or Ultra2 Capacity and speed Maximum capacity EZ17M M2 autoloader 1 05 terabytes ass...

Страница 136: ...ing a 2 6 1 compression ratio Size and weight Size 8 4 high 8 3 wide 18 3 long inches 21 3 21 1 46 2 cm Weight 9 8 kg 21 5 lbs Operating environment Ambient temperature 5 C to 35 C 41 F to 95 F Relati...

Страница 137: ...2 drives The following table provides the approximate capacities in gigabytes GB for each AME cartridge with SmartClean Maximum capacity Tape length Native Compresseda a Assumes a 2 5 1 compression ra...

Страница 138: ...imum capacity Tape length Native Compresseda a Assumes a 2 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded 170 metersb b Mammoth LT does not support...

Страница 139: ...No 150 No No Read Write No 225 No No Read Write No Standard AME 22 Read Write Read Write Read Writeb b For optimal tape drive performance and reliability Exabyte recommends only SmartClean media for...

Страница 140: ...han 120 volts AC or if you plan to use the autoloader outside of the United States or Canada you must supply your own power cord U S and Canadian 220 VAC power cord The powercord must have amoldedNEMA...

Страница 141: ...ts listed in the following table Important To comply with the regulations and standards listed at the front of this book all SCSI cables you use with the autoloader must be properly shielded Narrow SC...

Страница 142: ...ions The total length of all internal and external cables on the SCSI bus should not exceed 25 meters 82 feet in a point to point connection If you have more than two devices on the bus the maximum ca...

Страница 143: ...ing active termination Exabyte testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds To ensure proper performance...

Страница 144: ...CSI bus If you are using the SCSI cable supplied with the autoloader and you are connecting to a narrow host you need a 68 pin female to 50 pin male adapter The following adapters are available from E...

Страница 145: ...consists of the application software the operating system the device driver and the SCSI adapter card Bus The SCSI cables connected to the adapter card and to the autoloader as well as other devices...

Страница 146: ...patiblewith single endedSCSI Exabyte does not support single ended devices on the autoloader s LVD SCSI bus Do not connect the LVD autoloader to a high voltage differential HVD SCSI bus Wide SCSI The...

Страница 147: ...IDs one for the robot and one for the tape drive Separate IDs allow the robot and tape drive to operate as independent devices receiving different sets of SCSI commands from the host SCSI terminator I...

Страница 148: ...Appendix B 132 Exabyte EZ17M and EZ17A Notes...

Страница 149: ...ation about SCSI error conditions sense data refer to the Exabyte EZ17 Autoloader SCSI Reference For information about drive errors refer to the SCSI reference for your drive CAUTION Some corrective a...

Страница 150: ...erator panel If necessary power the autoloader off wait 10 seconds then power it on again to reset the tape drive CAUTION Wait at least 10 seconds between powering the autoloader off and turning it ba...

Страница 151: ...ider 14 Pick failure The robot could not pick a cartridge because of mechanical problems 17 CHM full wrong time There was a cartridge in the robot at the wrong time Make sure there is nothing blocking...

Страница 152: ...nd turning it back on again to allow the tape drive sufficient time to complete its reset operation If the error persists contact your service provider 24 Cart present bad Cartridge present sensor err...

Страница 153: ...ch axis 30 Pickerdoesnot move Thepicker could not move along the reach axis Remove the magazine and look for anything that might be obstructing the picker Make sure the autoloader is not being used by...

Страница 154: ...position 43 Tray home sensr fail Tray home sensor failure 44 Grip motion timeout Internal software error 45 Theta motor slippage The robot had excessive slippage on its theta axis 48 Theta move failur...

Страница 155: ...If the error persists contact your service provider You may be asked to supply a diagnostic listing and you may need new firmware 72 Magazine sensor fail Magazine present sensor failure Make sure the...

Страница 156: ...llow the tape drive sufficient time to complete its reset operation If the error persists contact your service provider You may be asked to supply a diagnostic listing and you may need new firmware 77...

Страница 157: ...be loose 130 SCSI chip error SCSI unexpected int SCSI int stuck error There is a SCSI chip failure Make sure the autoloader is not being used by any host then press RESET on the operator panel If the...

Страница 158: ...on again to reset the tape drive CAUTION Wait at least 10 seconds between powering the autoloader off and turning it back on again to allow the tape drive sufficient time to complete its reset operati...

Страница 159: ...ds then powering it on again to reset the tape drive CAUTION Wait at least 10 seconds between powering the autoloader off and turning it back on again to allow the tape drive sufficient time to comple...

Страница 160: ...Appendix C 144 Exabyte EZ17M and EZ17A Notes...

Страница 161: ...iewing 65 cartridge magazine installing 50 to 51 removing 48 to 49 using for storage 52 cartridges accessing 48 to 49 cleaning 15 compatibility matrix 123 guidelines for storing 52 manually ejecting 8...

Страница 162: ...l specifications 120 error codes complete list 133 to 141 displayed on LCD 30 Escape key description 29 location 28 ESD protection 17 European Union notice iv Exabyte 210 emulation See emulation mode...

Страница 163: ...54 using 56 to 57 low voltage differential LVD SCSI maximum cable length 126 terminators 127 lubrication for autoloader 111 M magazine See cartridge magazine magazine present sensor 4 Main Menu descri...

Страница 164: ...ription 29 using to reset autoloader 73 Restart option description 54 to 55 using 57 return materials authorization RMA 112 robot description 4 exercising 67 to 72 parking 48 testing functionality 69...

Страница 165: ...alling 113 to 116 removing 8 to 9 shipping the autoloader 113 to 118 single ended SCSI maximum cable length 126 terminators 127 size of the autoloader 120 software checking setup 44 determining compat...

Страница 166: ...Index 150 Exabyte EZ17M and EZ17A U unload button 87 unpacking the autoloader 8 upgrading autoloader firmware 96 to 98 V video grade media 11 W weight of the autoloader 120...

Страница 167: ...ical support Exabyte Technical Support 1 800 445 7736 1 303 417 7792 1 303 417 7160 fax e mail support exabyte com World Wide Web www exabyte com www mammothtape com www m2wins com To order supplies a...

Страница 168: ...Exabyte Corporation 1685 38th Street Boulder Colorado 80301 1008441 000 1008441 000...

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