163
Section 15: In Case of
Difficulty
In This Section
Contacting Technical Support
Contacting Technical Support
The technical support department at Epilog is available to assist with solving
problems you may encounter using your Epilog. Please review first the common
problems and solutions as noted below, then if you are still in need of assistance you
may contact Epilog’s technical support department at the number or website listed
below. Technical support is available in Golden, Colorado USA during the hours of 6
a.m. and 6 p.m. Mountain Time.
Technical Support Direct Line: 1 (303) 215-9171
Email – [email protected]
Technical Support online:
www.epiloglaser.com/service.htm
What to do prior to contacting Epilog Technical Support:
1.
Have the machine serial number available
2.
Have time to work on machine. Many issues will require troubleshooting
3.
Clean your machine (especially the optics), this will solve many issues
The machine serial number can be found on the Certification/Identification Label.
This engraved plate is located on the back of the machine’s cabinet. The ID label
shown on next page is for the Model 13000 75-watt product.
Содержание Fusion 13000
Страница 2: ...ii THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 4: ...Contents at a Glance iv THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 8: ...Table of Contents viii INDEX 195 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 10: ...Fire Warning x SEE PREVIOUS PAGE ...
Страница 14: ...Introduction xiv THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 15: ...1 Manual Epilog Laser Setup ...
Страница 16: ...2 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 26: ...Section 1 Safety 10 ...
Страница 27: ...Section 1 Safety 11 ...
Страница 28: ...Section 1 Safety 12 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 41: ...Section 3 Getting Started 11 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 44: ...Section 4 Installing the ECC 14 ...
Страница 51: ...Section 4 Installing the ECC 21 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 57: ...Section 5 Installing the Epilog Dashboard Print Driver 27 8 Click on Change Settings 9 Click on the Driver tab ...
Страница 58: ...Section 5 Installing the Epilog Dashboard Print Driver 28 10 Click on Update Driver ...
Страница 68: ...Section 5 Installing the Epilog Dashboard Print Driver 38 Click on Add Local Printer ...
Страница 76: ...Section 5 Installing the Epilog Dashboard Print Driver 46 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 108: ...Section 6 Using the Epilog Dashboard 78 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 109: ...79 Manual Basic Operations ...
Страница 110: ...80 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 130: ...Section 8 Using the Front Control Panel 100 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 136: ...Section 9 Using the ECC Epilog Control Center 106 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 148: ...Section 10 Standard Optional Machine Features 118 ...
Страница 152: ...Section 11 Engraving Machine Cleaning 122 Crash Bar and locating pins ...
Страница 160: ...Section 11 Engraving Machine Cleaning 130 ...
Страница 184: ...Section 13 Material Engraving Techniques 154 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 191: ...161 Manual Technical Support Troubleshooting and Specifications ...
Страница 192: ...162 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 194: ...Section 15 In Case of Difficulty 164 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 200: ...Section 16 Specifications 170 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 208: ...APPENDIX A 178 THIS PAGE WAS INTENTIONALLY LEFT BLANK ...
Страница 214: ...Appendix C Additional Dashboard Instructions 184 Click on Network and Sharing Center Click on Change adapter settings ...
Страница 218: ...Appendix C Additional Dashboard Instructions 188 ...