Appendix
Dell technical support policy
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting
process and provides for restoration of the Operating System, application software, and hardware drivers to the original
default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-
installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell
Support website at
support.dell.com
. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-
party software and peripherals is provided by the original manufacturer, including those purchased and/or installed
through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product,
and some services may not be available in your area. To contact Dell for sales, technical support, or customer service
issues:
1.
Visit
support.dell.com
, and verify your country or region in the Choose A Country/Region drop-down menu at the
bottom of the page.
2.
Click
Contact Us
on the left side of the page, and select the appropriate service or support link based on your need.
Warranty and return policy
Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in
accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the
Product
Information Guide
.