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Troubleshooting Problems
X64 Xcelera-HS PX8 User's Manual
Figure 10: Board Firmware Version
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Select Information to display identification and information stored in the X64 Xcelera-HS
PX8 firmware.
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Select Firmware to display version information for the firmware components.
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Select one of the firmware components to load custom firmware when supplied by
Teledyne DALSA engineering for a future feature.
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Click on File • Save Device Info to save all information to a text file. Email this file when
requested by Technical Support.
Teledyne DALSA Log Viewer
The third step in the verification process is to save in a text file the information collected by the
Log Viewer program. Run the program via the Windows Start Menu shortcut Start • Programs •
Teledyne DALSA • Sapera LT • Tools • Log Viewer.
The Log Viewer lists information about the installed Teledyne DALSA drivers. Click on File • Save
and you will be prompted for a text file name to save the Log Viewer contents. Email this text file
to Teledyne DALSA Technical Support when requested or as part of your initial contact email.