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Troubleshooting Problems
X64 Xcelera-HS PX8 User's Manual
Possible Functional Problems
Driver Information: Use the Teledyne DALSA device manager program to view information
about the installed X64 Xcelera-HS PX8 board and driver.
See
Driver Information via the Device Manager Program
" on page 27
.
Area scan memory requirements: The X64 Xcelera-HS PX8 on board memory provides by
default two frame buffers large enough for most imaging situations.
See
Memory Requirements with Area Scan Acquisitions
" on page 29
for details on the on board
memory and possible limitations.
Sometimes the problem symptoms are not the result of an installation issue but due to other
system issues. Review the sections described below for solutions to various X64 Xcelera-HS PX8
functional problems.
Symptoms: X64 Xcelera-HS PX8 Does Not Grab
" on page 29
" on page 30
Symptoms: Card acquisition bandwidth is less than expected
" on page 30
Troubleshooting Procedures
The following sections provide information and solutions to possible X64 Xcelera-HS PX8
installation and functional problems. These topics are summarized in the previous section of this
manual.
Checking for PCI Bus Conflicts
One of the first items to check when there is a problem with any PCI board is to examine the
system PCI configuration and ensure that there are no conflicts with other PCI or system devices.
The PCI Diagnostic program (cpcidiag.exe) allows examination of the PCI configuration registers
and can save this information to a text file. Run the program via the Windows Start Menu shortcut
Start • Programs • Teledyne DALSA • Sapera LT • Tools • PCI Diagnostics.
As shown in the following screen image, use the first drop menu to select the PCI device to
examine. Select the device from Teledyne DALSA. Note the bus and slot number of the installed
board (this will be unique for each system unless systems are setup identically). Click on the
Diagnostic button to view an analysis of the system PCI configuration space.
Figure 7: PCI Diagnostic Program