GLV-540 User Manual
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7
Appendix
7.1 Appendix A: Frequently Asked Questions (FAQ)
o
What is the default username and password to login to web and LCD?
The default administrator username and password is ‘admin’ and ‘123’
without quotes. The default
Users
username and password is ‘user1’ and
‘123’ without quotes. The same can be used for both web and LCD
interfaces. Any change in password from GUI, the same is affected at LCD
and the same applies to LCD also.
o
The default password is numeric can I change them to alpha numeric?
No, password cannot contain alphanumeric characters.
The default password is set to numeric as it easier to enter a numeric
password for logging in through the LCD.
o
Why the modified configuration through Web or LCD is not taken into
effect?
Please make sure that you click on SAVE on all pages where you have made
modifications. At the end you need to click on ‘Yes’ button in Apply Changes
page. The changes will take effect only after Apply Changes action is
performed.
o
When I try to login to GLV through Web browser, I am getting the ‘Server
Busy’ page. What should I do?
If you get this page, it means that someone else is already logged into the
phone, or the browser window was closed without logging out properly or
the some one has logged in to LCD Menu Configuration. Log out from LCD
Menu Configuration or wait for the Auto Logoff time before accessing the
Web page again or restart the phone. You may want to configure a low Auto
logoff time to prevent this from happening.
o
I was logged in to GUI. After some time, when I tried to access any pages,
it gave me “You have been successfully logged out’ page, what should I do?
If the auto logoff time has exceeded, and you click on any of the pages,
then you will get the session out page. You can close the browser, open a
new one and access again. You might also get the Session out page if the
board was restarted in between.
o
I am not able to access the GUI of the IP Phone, I am getting blank page
with “page not found”, how can I access?
You can get this problem when
Your Phone / PC might not be connected to network, check your
ethernet connections.
Your device might be in restarting mode, wait till the board comes
up.
Your browser might have set with invalid Proxy server settings,
disable this proxy setting at your browser.
Even if all the above things are proper, restart the Phone.
o
Sometimes accessing Phone’s GUI is very slow, what can I do to access?
This can be either due to network can be overloaded or responses from
browsers proxy server can be slow. To resolve this issue disable your
