Cyphre BT1, Руководство пользователя

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© 2018 Cyphre Security Solutions, LLC. 6 – 197
BT1 Security Appliance User Guide
6
Troubleshooting the BT1
Issue Description
l
no boot image on the hard drive.
Reinstalling the OS
"Installing the Operating System "
on page 87.
For specifics about OS installation on your configuration, contact Cyphre
Customer Support.
6.4 Temperature Diagnostics
Issue Description
Blocked or insufficient airflow
"System Environmentals " on
page 9.
If you are getting temperature warnings whether from the operating system or
from the system configuration utility, you should evaluate your fans. Check
the system for excessive dust or debris from the environment.
Fans Check for fans and possibly replace the fan FRU. The fan FRU is available
from Cyphre Customer Support. If you observe other temperature errors and
your fans are working properly, contact Cyphre Customer Support.
6.5 Ethernet
Issue Description
Ethernet If you are having network connectivity issues and you are having problems at
the Linux level, take a log and contact Cyphre Customer Support. There are
several subsystems you can use to determine the most probable cause. For
example:
l
hard drive errors
l
memory errors
l
networking related to performance issues
Ethernet Indicators
"Ethernet Ports " on page 45.
There are 8 Ethernet port indicators total, 2 per port. If there is no activity, or
no illumination, this indicates no link.
Continuity Ensure the end-to-end Cat5e terminations are complete from the appliance
to the router and all patch panels in between.
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