Cyphre BT1, Руководство пользователя

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Question Your Answer
What color is the power up button? RED BLUE YELLOW GREEN NO COLOR (Circle
one)
Does the appliance boot an operating sys-
tem successfully ?
Yes No (Circle one)
If the appliance does not boot successfully, can you observe any of these symptoms?
The system locks up or freezes during nor-
mal operation.
Yes No (Circle one)
A Linux kernel panic message displays in
the boot routine.
Yes No (Circle one)
The system hangs or halts. Yes No (Circle one)
If the issue occurs after an OS installation:
Does the issue occur when a new applic-
ation is loading?
Yes No (Circle one)
What symptoms did the appliance show
when the issue occurred? (Circle one in the
next column.)
Unusual Fan Noise
Overheating
LED Blink Code
Power Button Color Absent or Other Than Green
Can you reproduce the issue? Yes No (Circle one)
When did the issue occur? Document the
precise date and time the issue occurred.
Date: Time:
What events preceded the failure? After
which steps does the issue occur?
On the back of this sheet, list the steps start to finish. Underline or
highlight the steps where the issues began.
Any hardware or software changes?
What has been changed on the server since
you last observed normal operation?
How long has the server been performing
with issues?
Minutes Hours Days Weeks (Circle one)
Document the duration or frequency if the
issue occurs randomly?
How long? Frequency per Hour.
Can you determine any failures from the
message screens?
Yes No (Circle one)
Confidential
BT1 Security Appliance User Guide
6 Troubleshooting the BT1