1048
Troubleshooting
How to Troubleshoot
How to Troubleshoot
Recovering from Software Failures
Switch software can be corrupted during an upgrade, by downloading the wrong file to the switch, and by deleting the
image file. In all of these cases, the switch does not pass the power-on self-test (POST), and there is no connectivity.
This procedure uses the Xmodem Protocol to recover from a corrupt or wrong image file. There are many software
packages that support the Xmodem Protocol, and this procedure is largely dependent on the emulation software that
you are using.
This recovery procedure requires that you have physical access to the switch.
1.
From your PC, download the software image tar file (
image_filename.tar
) from Cisco.com.
The Cisco IOS image is stored as a bin file in a directory in the tar file. For information about locating the software image
files on Cisco.com, see the release notes.
2.
Extract the bin file from the tar file.
If you are using Windows, use a zip program that can read a tar file. Use the zip program to navigate to and extract
the bin file.
If you are using UNIX, follow these steps:
—
Display the contents of the tar file by using the
tar -tvf
<
image_filename.tar
> UNIX command.
switch%
tar -tvf image_filename.tar
—
Locate the bin file, and extract it by using the
tar -xvf
<
image_filename.tar
> <
image_filename.bin
> UNIX
command.
switch%
tar -xvf image_filename.tar
image_filename.bin
x
x image_name.bin, 3970586 bytes, 7756 tape blocks
—
Verify that the bin file was extracted by using the
ls -l
<
image_filename.bin
> UNIX command.
switch%
ls -l image_filename.bin
-rwxr-xr-x 1 bschuett eng 6365325 May 19 13:03
<insert path for lan base image>
-rw-r--r-- 1 boba 3970586 Apr 21 12:00 image_name.bin
3.
Connect your PC with terminal-emulation software supporting the Xmodem Protocol to the switch console port.
4.
Set the line speed on the emulation software to 9600 baud.
5.
Unplug the switch power cord.
6.
Press the
Express Setup
buttonfactory default button and at the same time, reconnect the power cord to the switch.
You can release the button a second or two after the LED above port 1 goes offwhen the
password-recovery mechanism
is enabled.
message appears. Several lines of information about the software appear along with instructions:
The system has been interrupted prior to initializing the flash file system. The following commands
will initialize the flash file system, and finish loading the operating system software#
flash_init
load_helper
boot
7.
Initialize the flash file system:
Содержание IE 4000
Страница 12: ...8 Configuration Overview Default Settings After Initial Switch Configuration ...
Страница 52: ...48 Configuring Interfaces Monitoring and Maintaining the Interfaces ...
Страница 108: ...104 Configuring Switch Clusters Additional References ...
Страница 128: ...124 Performing Switch Administration Additional References ...
Страница 130: ...126 Configuring PTP ...
Страница 140: ...136 Configuring CIP Additional References ...
Страница 146: ...142 Configuring SDM Templates Configuration Examples for Configuring SDM Templates ...
Страница 192: ...188 Configuring Switch Based Authentication Additional References ...
Страница 244: ...240 Configuring IEEE 802 1x Port Based Authentication Additional References ...
Страница 274: ...270 Configuring SGT Exchange Protocol over TCP SXP and Layer 3 Transport Configuring Cisco TrustSec Caching ...
Страница 298: ...294 Configuring VLANs Additional References ...
Страница 336: ...332 Configuring STP Additional References ...
Страница 408: ...404 Configuring DHCP Additional References ...
Страница 450: ...446 Configuring IGMP Snooping and MVR Additional References ...
Страница 490: ...486 Configuring SPAN and RSPAN Additional References ...
Страница 502: ...498 Configuring Layer 2 NAT ...
Страница 559: ...555 Configuring Network Security with ACLs How to Configure Network Security with ACLs Creating a Numbered Extended ACL ...
Страница 770: ...766 Configuring IPv6 MLD Snooping Related Documents ...
Страница 930: ...926 Configuring IP Unicast Routing Related Documents ...
Страница 956: ...952 Configuring IPv6 Unicast Routing Configuring IPv6 network 2010 AB8 2 48 network 2010 AB8 3 48 exit address family ...
Страница 976: ...972 Configuring Cisco IOS IP SLAs Operations Additional References ...
Страница 978: ...974 Dying Gasp ...
Страница 990: ...986 Configuring Enhanced Object Tracking Monitoring Enhanced Object Tracking ...
Страница 994: ...990 Configuring MODBUS TCP Displaying MODBUS TCP Information ...
Страница 996: ...992 Ethernet CFM ...
Страница 1030: ...1026 Working with the Cisco IOS File System Configuration Files and Software Images Working with Software Images ...
Страница 1066: ...1062 Using an SD Card SD Card Alarms ...