CANNON Instrument Company® | Warranty
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CAV® 4.1 Operation Manual
Warranty
Products Limited Warranty
In addition to other manufacturers’ warranties, Cannon Instrument Company (“the Company”) warrants
all products (other than reagents and chemicals) delivered to and retained by their original purchasers
to be free from defect in material and workmanship for one year from the date of the Company’s
invoice to the purchaser. For a period of one year from the date of such invoice, the Company will
correct, either by repair or replacement at the Company’s sole discretion, any defect in material or
workmanship (not including defects due to misuse, abuse, abnormal conditions or operation, accident
or acts of God, or to service or modification of the product without prior authorization of the Company)
without charge for parts and labor. The determination of whether any product has been subject to
misuse or abuse will be made solely by the Company.
The Company shall not be liable for any special, incidental, or consequential damages, or any damage to
plant, personnel, equipment or products, directly or indirectly resulting from the use or misuse of any
product. Representations and warranties made by any person, including dealers and representatives of
the Company, which are inconsistent, in conflict with, or in excess of the terms of this warranty shall not
be binding upon the Company unless placed in writing and approved by an officer of the Company.
Reagent and Chemical Warranty
Cannon Instrument Company (“the Company”) warrants all reagents and chemicals sold by the
Company and delivered to and retained by their original purchasers to conform to the weight,
specifications and standards stated on the package. The Company will, at its sole option, either replace
or refund the price (net of freight, handling charges and taxes), of any reagent or chemical sold by the
Company which does not conform to such weight, specifications and standards upon the prompt return
of the unused portion. Except for replacement or refund of the net price, the Company shall not be
liable for any damages occurring as a consequence of the failure of any reagent or chemical sold by the
Company to conform to the weight, specifications and standards stated on the package.
Returning a Product to CANNON
Before returning a CANNON product for repair or service, make every attempt to identify the problem.
If, after careful checking, the problem remains unidentified or unsolved, telephone CANNON Instrument
Company (or the local service agent) to consult with a product specialist. If the specialist cannot
recommend a simple solution or repair, CANNON will authorize the return of the product through the
issuance of a Return Authorization number (RA).
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CANNON Telephone Number: 814-353-8000
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CANNON email:
Products returned to CANNON must be carefully packed. Ship prepaid to the following address:
