Bernal G 501, Руководство пользователя

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10.2 Troubleshooting
No function No power supply network voltage Check power supply and preceding fuses
Internal fine fuse defective Check fuses F1
Transformer defective Check transformer, replace
Control board defective Check control board, replace
Motor/gearbox defective Replace motor
Fuses activated in menu (b4 / b5) but not connected or Deactivate/check connections
wrongly connected
Safety equipment active Check safety equipment
Cable/connection of safety device defective Check, repair
Bridge/jumper on the NOT terminal missing/ Tighten terminals/set jumper
Continuous signal to the START connection Check, remove continuous signal
No function via the START terminals Button or control element defective Replace button or control element
Cable/connections defective/loose Check/replace cable/connections
No function over radio Transmitter not programmed Programme transmitter
Interference experienced during programming Repeat the programming
Transmitter battery empty or installed wrongly Check battery
Transmitter defective Replace transmitter
External receiver on „HW-ERW“ defective or not plugged in Check receiver; replace if necessary
properly (not for the original radio system „B-WAY“)
Antenna missing/wrong antenna(e) Check antenna
Radio range low Interference while programming Re-programm the transmitter
Restriction of the range due to local conditions Use an external antenna
The door runs a short time and then Change in the door mechanics Have the door serviced, re-programme
it stops (without new installation) travel paths and force
An obstacle in the path traversed by the door Remove the obstacle
The door runs a short time and then Door too heavy Use a stronger drive
it stops (during first initiation) Changing the door mechanics through installation of the drive Check, correct
Installation of the drive outside the middle/with an Check, correct
excessively high slope/etc.
The push rod angle is too high Correct the installation situation
Door too stiff Put the door into a condition which conforms to the standards
The door runs for a short time and then Change in the door mechanics Order a service by a qualified technician
it stops/reverses An obstacle in the path traversed by the door Remove the obstacle
Door does not stop/reverses immediately Set-up operation (programming run) Repeat the programming run with an obstacle
after running into an obstacle Then check again in normal operation mode
Control system defective Shut down the machine; have the door repaired
by a qualified technician
No function despite motor noises Motor or gearbox defective/worn Replace the gear motor
Chain wheel/Crowm gear defective/worn Check, replace if necessary
Chain/toothed belt defective/torn Check, replace if necessary
Toothed belt sqeaks/chain chatters Toothed belt/chain not tensioned correctly Tension, attach chain dampener if necessary
Toothed belt greased/oiled Degrease completely and clean
Deflection/drive sprocket/bearing worn Check, replace if necessary
Water in the drive Condensate in the garage Ensure good ventilation
Ceiling drilled through installation Seal
Door grinding on the drive rail Drive installed too low Move the drive upwards
The door closes by itself Automatic closing is activated Deactivate the automatic closing
The door opens/closes/stops by itself Uncontrolled/unintentional operation Check the mechanical function, strength of the cable
connections as well as access to the operating elements
Door starts off slowly Caution light/prewarning times activated Deactivate/set prewarning times to minimum
The door only runs in soft drive/ runs jerkily The Hall sensor cable is loose/defective Check the cable/plug
Motor/sensor error acc. to the error code Hall sensor or cable loose/defective Check; replace the motor/cable if necessary
Gearbox defective Replace the motor
Path traversed by the door not Path traversed by the door too short (min. of about 3 sec.= Repeat for a longer or shorter path traversed by the door
accepted during set-up 400 mm) or too long (max. of about 45 sec. = 6,500 mm)
Photocells/safety edge out of function Functions not activated in the menu Activate (b4, b5)
THE PROBLEM CAUSE OPTION