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Appendices

121

Appendix E: Technical Support

Our Technical Support staff is ready to assist you with any installation or operating issues you
encounter with your Avocent product. If an issue should develop, follow the steps below for the
fastest possible service:
1. Check the pertinent section of this manual to see if the issue may be resolved by following the

procedures outlined.

2. Check our web site at www.avocent.com/support to search the knowledge base or use the on-

line service request.

3. Call Avocent Technical Support for assistance at (888) 793-8763. Visit the Avocent web site at

http://www.avocent.com/support and click on

Support Phone Numbers

for current phone

support hours.

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Содержание AV Works

Страница 1: ...nd Tel 353 61 715 292 Fax 353 61 471 871 Avocent Asia Pacific Singapore Branch Office 100 Tras Street 15 01 Amara Corporate Tower Singapore 079027 Tel 656 227 3773 Fax 656 223 9155 Avocent Germany Got...

Страница 2: ...unauthorized repair or use other than intended 2 If unauthorized modifications were made to product 3 If unreported damages occurred in any shipment of the product 4 If damages were due to or caused...

Страница 3: ...ocent logo The Power of Being There AVWorks OSCAR OutLook and AutoView are registered trademarks of Avocent Corporation or its affiliates All other marks are the property of their respective owners 20...

Страница 4: ......

Страница 5: ...ling AVWorks Software 8 Updating AVWorks Software 9 Uninstalling AVWorks Software 10 Launching AVWorks Software 10 Quick Setup 11 Chapter 3 AVWorks Explorer 13 About the AVWorks Explorer 13 Window Fea...

Страница 6: ...atabase 34 Saving and loading a database 35 Exporting a database 35 Chapter 4 Video Viewer 37 About the Video Viewer 37 Window Features 38 Adjusting the View 39 Additional video adjustment 40 Specifyi...

Страница 7: ...73 Resynchronizing the device list 74 Configuring Cascade Switch Connections 74 Viewing Switch and Module Version Information 75 Upgrading Firmware 75 Upgrading AVR switch firmware 75 Upgrading AVRIQ...

Страница 8: ...tion 96 Resynchronizing the device list 96 Viewing Firmware Revisions 97 Upgrading Firmware 97 Rebooting the Appliance 98 Managing an Appliance Configuration Database 98 Saving an appliance configurat...

Страница 9: ...3 1 Explorer Window Areas 14 Figure 3 2 Credential Caching Levels and Default Settings 18 Figure 4 1 Video Viewer Window 38 Figure 4 2 Manual Video Adjust Dialog Box 41 Figure 5 1 Serial Console Viewe...

Страница 10: ...viii AVWorks Installer User Guide...

Страница 11: ...hortcuts 101 Table A 3 Unit List Keyboard and Mouse Operations 102 Table B 1 Sun Key Emulation 103 Table C 1 VT100 Function Key Support 105 Table C 2 VT102 Receive Codes 106 Table C 3 VT100 Special Ke...

Страница 12: ...x AVWorks Installer User Guide...

Страница 13: ...Works software is designed for easy installation and operation Auto discovery of appliances lets you deploy new equipment in minutes Wizard based installation and online help simplify initial system c...

Страница 14: ...ions Video Viewer The Video Viewer allows you to control the keyboard monitor and mouse functions of individual devices You may use predefined macros and create new macros for the device The Video Vie...

Страница 15: ...yboard and Mouse Shortcuts on page 101 lists the Explorer navigation shortcuts Other AVWorks software components also support full keyboard navigation in addition to mouse operations Device naming AVW...

Страница 16: ...ocally defined names Sorting In certain displays an AVWorks software component will display a list of items with columns of information about each item If a column header contains an arrow you may sor...

Страница 17: ...l CLI 2 Resynchronize the device list in the appropriate AMP For more information see Resynchro nizing the device list on page 74 for the AVR AMP and Resynchronizing the device list on page 96 for the...

Страница 18: ...6 AVWorks Installer User Guide...

Страница 19: ...soft Windows NT 4 0 Server and Workstation Microsoft Windows XP Home and Professional Red Hat Linux 7 3 8 0 and 9 0 Sun Solaris 8 0 and 9 0 Hardware configuration requirements AVWorks software is supp...

Страница 20: ...lace drive with your CD ROM drive letter drive AVWorks win32 setup exe 2 Follow the on screen instructions To install on Red Hat Linux operating systems 1 Insert the AVWorks software CD ROM into your...

Страница 21: ...e current installation You are also prompted to choose the destination location where the application will be installed You may choose an existing path or type a directory path The default path for Wi...

Страница 22: ...uring installation The default path for win32 systems is the program files directory 2 Change to the UninstallerData subdirectory and enter the following command the quotation marks are required Unins...

Страница 23: ...environment is set up select File Database Save to save a copy of the local database with all the settings 7 From AVWorks software on a second PC workstation select File Database Load and browse the...

Страница 24: ...12 AVWorks Installer User Guide 3 Access the CCM AMP and configure system environment and connection information plus port and user specifications...

Страница 25: ...m groupings for all of the supported units in your data center To access the Explorer When you launch AVWorks software the main Explorer window appears Window Features The Explorer window is divided i...

Страница 26: ...rent View Selector tab The selected group controls what is displayed in the Unit Selector pane when the Appliances Devices Sites or Folder tab is selected The Group Selector pane does not appear under...

Страница 27: ...pointing arrow indicates the list is sorted by that field name in descending order Adding an Appliance Before you can access your appliance through AVWorks software you must add it to the AVWorks soft...

Страница 28: ...ches defined in the database Click Add Delete or Modify to alter the list b Associate the appropriate switch from the pull down menus for each AVRIQ module that has a switch attached 6 When you reach...

Страница 29: ...ances to add and click the Add icon to move the selection s to the Appliances to Add list When the Appliances to Add list contains all the appliances you wish to add click Next 5 The Adding Appliances...

Страница 30: ...her use the global setting or enable disable credential caching expressly for that appliance and all connected devices A device s properties may be configured to either use the appliance setting or en...

Страница 31: ...2 Select View Properties from the Explorer menu or Click the Properties task button or Right click on the unit Select Properties from the pop up menu The General Properties dialog box appears 3 In th...

Страница 32: ...MP chapter beginning on page 81 To log in to an appliance 1 Click the Appliances tab in the Explorer 2 Double click on an appliance in the Unit list or Select an appliance and then click the Manage Ap...

Страница 33: ...al default is set for a method other than the built in application and you wish to override it for this device a Select a unit from the Unit list b Select View Properties from the Explorer menu or Cli...

Страница 34: ...ault checkbox The port number defaults to 23 you may specify another value 4 Click OK to save the changes To access a device 1 Click the Devices tab in the Explorer 2 Double click on a device in the U...

Страница 35: ...in the local database 1 Click the Devices tab and insert your cursor in the Search field 2 Type the search information This may be a device name or a property such as type or location 3 Click the Sea...

Страница 36: ...global setting enable the Use Global Setting checkbox This is the default If you are configuring device properties to use the appliance setting enable the Use Appliance Setting checkbox This is the de...

Страница 37: ...ttings Viewing and changing information properties Information properties include descriptive contact and comment information these fields may contain any information you require To view or change inf...

Страница 38: ...en the window before login to troubleshoot login scripts See Using Login Scripts on page 54 for more information When you indicate a user specified Telnet application you may include its command line...

Страница 39: ...n in the command line click the Insert Macro list box and select a macro from the pull down menu AVWorks software will automatically replace these variables when the application runs d Enable disable...

Страница 40: ...the Explorer menu The General Options dialog box appears 2 In the Selected view on startup field enable the Default checkbox to allow the Explorer to select the view to be displayed when it launches o...

Страница 41: ...menu The General Options dialog box appears 2 In the DirectDraw field enable or disable the DirectDraw checkbox 3 Click another tab to change additional options or If finished click OK to save the ne...

Страница 42: ...automatic replacement of variables such as IP address port number username and password For Telnet commands that do not provide their own GUI such as those for standard Windows Linux and Unix you may...

Страница 43: ...el Folders node and select File New Folder or To create a nested folder click on an existing folder and select File New Folder in the Explorer menu The New Folder dialog box appears 3 Type a 1 32 char...

Страница 44: ...atabase e Click OK to save the assignment or Click Cancel to exit without saving the assignment 3 To use drag and drop click and hold on a unit in the Unit list Drag the item on top of a folder icon n...

Страница 45: ...nfirm the number of units that will be affected by this deletion Click Yes to confirm the deletion Additional message prompts may appear depending on your con figuration Respond as appropriate The ele...

Страница 46: ...license 1 Select Tools License Manager from the Explorer menu The License Manager dialog box appears listing all the currently enabled product licenses 2 To add a product license a Click the Add butt...

Страница 47: ...menu The Database Load dialog box appears 2 Browse to select a database to load 3 Click Load A progress bar appears during the load When finished a message will indicate that the load was successful...

Страница 48: ...36 AVWorks Installer User Guide...

Страница 49: ...local user so that you may access that device For more information about access levels see Managing User Accounts on page 67 NOTE You cannot preempt a local user who is in broadcast mode See the AutoV...

Страница 50: ...ser is viewing this device a message will prompt you to terminate the local user s session if you have appropriate access rights 4 Click Yes to terminate the local user s connection The local user wil...

Страница 51: ...To refresh the screen Click the Refresh Image button in the Video Viewer toolbar or Select View Refresh from the Video Viewer menu The digitized video image will be regenerated To enable or disable f...

Страница 52: ...Generally the Video Viewer s automatic adjustment features will optimize the video for the best possible view However you may fine tune the video with the help of Avocent Technical Support Video adju...

Страница 53: ...Video Viewer menu The Session Options dialog box appears 2 Click the Connection Speed tab Table 4 2 Manual Video Adjust Dialog Box Areas Area Description Area Description A Image Capture Width I Auto...

Страница 54: ...3 Select a mouse cursor type in the Local Cursor panel 4 Click OK Scaling You may choose among three preconfigured mouse scaling options or set your own custom scaling The preconfigured settings are D...

Страница 55: ...e last scan of the device was not successful The scan may have failed due to a credential or path failure for example the device path on the appliance was not avail able The tool tip for the LED indic...

Страница 56: ...ton The Thumbnail Viewer window appears To set scan preferences 1 Select Options Preferences from the Thumbnail Viewer menu The Preferences dialog box appears 2 In the View Time Per Server field enter...

Страница 57: ...ick on a device thumbnail and select Credentials from the pop up menu The Login dialog box appears 2 Enter a username and password for the device Using Macros The Video Viewer macro function allows yo...

Страница 58: ...ull down menu clicking Add after each keystroke selection The selected keystrokes appear in the Keystrokes field To build the macro by typing the keystroke definitions enter the text in the Keystrokes...

Страница 59: ...Select Macros Configure from the Video Viewer menu The Macros dialog box appears 2 Click the Group button The Macro Groups dialog box appears 3 Click the tab for the macro group to be altered Windows...

Страница 60: ...e a macro group 1 Select Macros Configure from the Video Viewer menu The Macros dialog box appears 2 Click the Group button The Macro Groups dialog box appears 3 Click the tab for the macro group to b...

Страница 61: ...Encryption Method dialog box is displayed you may then choose a session type and optionally save your choice for use in future Serial Console Viewer sessions SSH settings are configured in the CCM AMP...

Страница 62: ...a new window NOTE If this is the first unit access of the AVWorks software session you may be prompted for a username and password Requests for login credentials during subsequent access attempts are...

Страница 63: ...he virtual terminal window during normal session operations normal mode and when history mode is enabled Caret The Caret preference indicates whether the cursor appears as an underline or as a block T...

Страница 64: ...connecting to devices that do not insert a carriage return in incoming or outgoing data and prevents overwriting data when a new line is received Auto line wrap This property enables or disables wrap...

Страница 65: ...he terminal emulation is not ASCII The default value is VT100 7 From the Macro Group pull down menu select a group name or All The default value is All all macros will be available 8 Enable or disable...

Страница 66: ...fy the Initial Character to be sent to the unit as soon as the Telnet session is established The first Expect string indicates what the unit will send as its first prompt The first Send string indicat...

Страница 67: ...c character string that you expect from the unit Spaces are allowed Table 5 2 lists the CCM appliance default values 6 In the first Send field type the 0 32 alphanumeric character string to be sent in...

Страница 68: ...a Select an appliance or device in the Unit list b Select View Properties from the Explorer menu or Click the Properties task button or Right click on the unit Select Properties from the pop up menu...

Страница 69: ...ect the desired macro from the Defined Macros list and then click the Run button To create or edit a macro 1 Select Macros Configure from the Serial Console Viewer menu The Macros dialog box appears 2...

Страница 70: ...the deletion You are returned to the Macros dialog box 4 Click Close To create a macro group 1 Select Macros Configure from the Serial Console Viewer menu 2 Click Create The Create Macro Edit Macro d...

Страница 71: ...ion to a file You may enable automatic logging or dynamically start logging at any time Additionally you may pause resume and stop logging regardless of whether it was started automatically or dynamic...

Страница 72: ...tory field displays the current default location for log files 3 Click the Browse button The Set Directory dialog box appears 4 Select a directory from the Look in list box or Create a new directory a...

Страница 73: ...irectory list The File name field will now contain the name of the new directory d Type a new file name in the File name field If you enter a file name that already exists the new file will overwrite...

Страница 74: ...Serial Console Viewer menu or Click the Copy Screen icon in the toolbar The entire contents of the history buffer are copied to the system clipboard You may then paste the clipboard contents into this...

Страница 75: ...it history mode You may not enter outgoing data while you are in history mode To enter history mode Select View History from the Serial Console Viewer menu or Click the History icon in the toolbar The...

Страница 76: ...istory buffer 1 Select Options Session Properties from the Serial Console Viewer menu or Click the Session Settings icon in the toolbar 2 Click the Terminal tab 3 In the History Buffer Size field ente...

Страница 77: ...figuration information The Status panel displays information about currently active Video Viewer sessions You may disconnect sessions from this panel The Tools panel allows you to execute control func...

Страница 78: ...e is currently using Viewing and Changing Global Network Settings The Global Network subcategory specifies the appliance s IP address subnet mask and gateway all read only if BootP is enabled MAC addr...

Страница 79: ...Video session timeout area enable or disable the Enabled checkbox If you enable the video session time out specify the time out value in the Minutes list box This value indicates the number of minutes...

Страница 80: ...appears a To select individual device access for the user click the Access Rights button The User Access Rights dialog box appears b To add access to a device select a device in the left No access to...

Страница 81: ...ut user tries to log in during the lock out period an error message is displayed A closed lock icon appears next to the names of locked out users Security lock out when enabled applies to all user acc...

Страница 82: ...e number of days precedes the other time infor mation For example a session that has been active for two days three hours seven minutes and 52 seconds will show 2d 3 07 52 The name of the device to wh...

Страница 83: ...tandard MIB that many SNMP managers support You may Enable or disable SNMP operations Enter system information and community strings Indicate which stations may manage the appliance If you enter one o...

Страница 84: ...anager a Select an entry in the Allowable Managers list then click the Modify button The Allowable Manager dialog box appears b Modify the entry as needed c Click OK to save the change To delete an Al...

Страница 85: ...ly interpret these traps download the AVR trap MIB from the Avocent web site To enable or disable SNMP traps 1 Click the Settings tab in the AVR AMP 2 Select the SNMP Traps subcategory A list of traps...

Страница 86: ...the Resync button The Resync Wizard launches Click Next 4 A warning message will indicate that the database will be updated to match the current config uration in the appliance Enable or disable the I...

Страница 87: ...gory displays firmware version numbers The Versions Hardware subcategory displays the unit s hardware component version numbers The Versions AVRIQs subcategory displays AVRIQ module version informatio...

Страница 88: ...e upgrades may be done in parallel To simultaneously upgrade multiple AVRIQ modules firmware 1 Click the Tools tab in the AVR AMP 2 Click the Upgrade AVRIQ Firmware button The Upgrade AVRIQ Firmware d...

Страница 89: ...t your switch 1 Click the Tools tab in the AVR AMP 2 Click the Reboot Appliance button A message prompts you to confirm the reboot Click Yes to confirm the request The switch will notify each attached...

Страница 90: ...button The Restore Appliance Configuration File dialog box appears 3 Click Browse and navigate to the location where you stored the saved configuration file The filename and location appear in the Fi...

Страница 91: ...ance User Database tool restores a previously saved user configuration database from the system running AVWorks software to the appliance The database file may be restored to either the appliance from...

Страница 92: ...80 AVWorks Installer User Guide...

Страница 93: ...rt configuration data SNMP and other appliance and device configuration information The Status panel displays information about currently active Telnet device sessions The Tools panel allows you to ex...

Страница 94: ...ified Viewing and Changing Global Network Settings The Global Network subcategory specifies the appliance s IP address subnet mask gateway and MAC address read only The appliance name is also displaye...

Страница 95: ...Mx40 appliances which do not have a dedicated CLI port To change CLI settings 1 Click the Settings tab in the CCM AMP 2 Select the Global CLI subcategory 3 The Port field cannot be modified for a CCMx...

Страница 96: ...an one authentication method you may change their order in the list Select a method and then click one of the Reorder Authentication Methods buttons Click the up button to shift the selected method up...

Страница 97: ...tive Telnet session When enabled the Telnet session is closed when the CCM appliance does not receive any data within a specified number of minutes Whether the appliance will allow plain text sessions...

Страница 98: ...P or Click OK to save any changes and exit the AMP or Click Cancel to exit the AMP without saving any changes Viewing and configuring SSH information The SSH Settings area of the Settings Session subc...

Страница 99: ...rm the deletion and close the dialog box SSH is now disabled To view key information click the Fingerprints button The SSH Fingerprints dialog box will display the MD5 hash and bubble babble Click OK...

Страница 100: ...lect a device in the left No access to column Click the Add button c To remove access to a device select a device in the right Allow access to column Click the Remove button d Repeat steps b and c unt...

Страница 101: ...completion percentage reaches 100 the dialog box closes a confirmation dialog box is displayed and the generated key will appear in the Key Text field of the Add User or Modify User dialog box 8 Click...

Страница 102: ...cked out To enable or disable security lock out 1 Click the Settings tab in the CCM AMP 2 Select the Users category 3 Enable the Enable Lock outs checkbox Enter the number of hours 1 99 in the lock ou...

Страница 103: ...Yes to disconnect the user s or Click No to cancel the disconnect Viewing and Changing Serial Port Parameters The Ports category lists all configuration parameters for the CCM appliance ports You may...

Страница 104: ...dialog box If any field is invalid an error message will appear and the focus will be set to the field in error or Click Cancel to exit the dialog box without saving changes locally 15 Click Apply to...

Страница 105: ...his CCM appliance c Click the Copy button You are prompted to confirm the copy operation d Click Yes to confirm the copy or Click No to cancel the copy 5 Click Apply to save any changes without exitin...

Страница 106: ...nt Information Base and the public portion of the enterprise MIB MIB II is a standard MIB that many SNMP servers support You may Enable or disable SNMP operations Enter system information and communit...

Страница 107: ...elect an entry in the Allowable Managers list then click the Modify button The Allowable Manager dialog box appears b Modify the entry as needed c Click OK to save the change To delete an Allowable Ma...

Страница 108: ...traps checkboxes or To enable all traps click the Enable All button or To disable all traps click the Disable All button 4 Click Apply to save any changes without exiting the AMP or Click OK to save a...

Страница 109: ...ance message box is displayed with a progress bar indicating that appliance information is being retrieved 6 If no changes were detected in the appliance a completion window appears with this informat...

Страница 110: ...pts you to confirm a reboot Click Yes to reboot the appliance The Upgrade Firmware dialog box will display progress information and will indicate when the reboot is complete or Click No to reboot at a...

Страница 111: ...previously saved appliance configuration database from the system running AVWorks software to the appliance The database file may be restored to either the appliance from which it was saved or to anot...

Страница 112: ...s are displayed When the save is complete a confirmation message is displayed Click OK to return to the Tools panel Restoring an appliance user database The Restore Appliance User Database tool restor...

Страница 113: ...ht pane disappears if the divider has the focus Click Mouse Drag Moves the divider left or right Table A 2 Tree View Control Keyboard and Mouse Shortcuts Operation Description Mouse Single click Desel...

Страница 114: ...orms the Delete function Works the same as the Edit Delete menu function Ctrl Home Moves the focus and the selection to the first row in the table Ctrl End Moves the focus and the selection to the las...

Страница 115: ...ock LED blinks Use the indicated key in Table B 1 as you would use the advanced keys on a Sun keyboard Table B 1 Sun Key Emulation Sun Key US PS 2 Key Combination Compose Application 1 Compose keypad...

Страница 116: ...press Scroll Lock then F1 A These key combinations will work with the USB AVRIQ module if your Sun system comes with a USB port as well as the Sun AVRIQ module With the exception of F12 these key com...

Страница 117: ...coded as a 7 Pressing the key containing a period causes a period to be encoded VT100 terminal emulation The VT100 emulation mode provides compatibility with the Microsoft headless server EMS serial p...

Страница 118: ...cters left n positions n spaces are inserted at the right margin Insert Line IL Inserts n lines at the line where the cursor is currently positioned Lines displayed below the cursor position move down...

Страница 119: ...No Ctrl Q 11 DC1 or XON Yes No Ctrl R 12 DC2 Yes No Ctrl S 13 DC3 or XOFF Yes No Ctrl T 14 DC4 Yes No Ctrl U 15 NAK Yes No Ctrl V 16 SYN Yes No Ctrl W 17 ETB Yes No Ctrl X 18 CAN Yes No Ctrl Y 19 EM Y...

Страница 120: ...ted and No indicates not supported Table C 4 VT100 ANSI Set and Reset Mode Cursor Keys Cursor Key Mode Reset Mode Set Up Esc A Esc O A Down Esc B Esc O B Right Esc C Esc O C Left Esc D Esc O D Table C...

Страница 121: ...Yes Esc Pn Pn r Set Top and Bottom Margins No No Esc 5 Single Width Line No No Esc 2 Ps y Invoke Confidence Test No No Esc Ps n Device Status Report No Yes Esc Ps J Erase in Display No Yes Esc Ps K Er...

Страница 122: ...on Clear No No Esc Ps Ps Ps m Character Attributes 0 or none All attributes Off 1 Bold On 4 Underscore On 5 Blink On 7 Reverse Video On No Reverse and Bold supported Blink and Underscore appear as ita...

Страница 123: ...Normal Screen Mode No No Esc 6 h Modes to Set Relative Origin Mode No No Esc 6 l Modes to Reset Absolute Origin Mode No No Esc 7 h Modes to Set Wraparound On No No Esc 7 l Modes to Reset Wraparound O...

Страница 124: ...ode Control Sequences Continued Control Sequence Definition Encode Decode Table C 7 VT220 Encoding VT220 Keyboard PC Keyboard VT200 KB Byte Sequence Delete Delete 0x7F Left Arrow Left Arrow Esc D Righ...

Страница 125: ...Esc 3 2 F19 Ctrl F11 Esc 3 3 F20 Ctrl F12 Esc 3 4 Table C 8 VT220 Decoding VT220 Keyboard Function VT220 Keyboard Byte Sequence Index Esc D New Line Esc E Reverse Index Esc M Escape O Esc O Save curso...

Страница 126: ...Left Arrow Esc O D Fill Screen with Es Esc 8 Up Arrow amount specified by Pn Esc Pn A Down Arrow amount specified by Pn Esc Pn B Right Arrow amount specified by Pn Esc Pn C Left Arrow amount specified...

Страница 127: ...Esc Pn Erase Pn Characters Esc Pn X Table C 8 VT220 Decoding Continued VT220 Keyboard Function VT220 Keyboard Byte Sequence Table C 9 VT52 Encoding VT52 Keyboard PC Character Sequence VT52 Keyboard By...

Страница 128: ...reen Esc J Erase to end of line Esc K Table C 10 VT52 Decoding Continued VT52 Keyboard Function VT52 Keyboard Byte Sequence Table C 11 VT320 Encoding VT320 Keyboard PC Character Sequence VT320 Keyboar...

Страница 129: ...Arrow Up Arrow Esc A Down Arrow Down Arrow Esc B Left Arrow Left Arrow Esc D Right Arrow Right Arrow Esc C Table C 12 VT320 Decoding VT320 Keyboard Function VT320 Keyboard Byte Sequence Index Esc D Ne...

Страница 130: ...ow Esc O A Down Arrow Esc O B Right Arrow Esc O C Left Arrow Esc O D Fill Screen with Es Esc 8 Up Arrow amount specified by Pn Esc Pn A Down Arrow amount specified by Pn Esc Pn B Right Arrow amount sp...

Страница 131: ...n What are you Esc Pn c Set Mode Esc Pn h Delete Pn Characters Esc Pn P Insert Pn Lines Esc Pn L Delete Pn Lines Esc Pn M Insert Character Esc Pn Erase Pn Characters Esc Pn X Table C 12 VT320 Decoding...

Страница 132: ...TCP Telnet to the CCM appliance 3001 30xx2 C TCP Telnet to the corresponding CCM port 3100 31xx3 C TCP Direct SSH Telnet to corresponding CCM port 1 A indicates the AutoView 1000R 2000R switch C indic...

Страница 133: ...st possible service 1 Check the pertinent section of this manual to see if the issue may be resolved by following the procedures outlined 2 Check our web site at www avocent com support to search the...

Страница 134: ...122 AVWorks Installer User Guide...

Страница 135: ...e connection information 73 See also Databases Firmware SNMP and User accounts AVR switches accessing 20 adding 15 quick setup 11 See also AVR AMP AVRIQ modules adding 16 74 upgrading firmware individ...

Страница 136: ...about caching 17 caching when using Thumbnail Viewer 44 enabling disabling for a unit 19 24 expressly clearing 19 globally resetting 19 29 setting for device from Thumbnail Viewer 45 Custom label fie...

Страница 137: ...Features and benefits 1 Firmware about CCM appliance upgrading 97 displaying AVR switch and AVRIQ module version numbers 75 displaying CCM appliance version numbers 97 upgrading a CCM appliance 97 upg...

Страница 138: ...mode 56 M MAC address CCM appliances 82 Macros Serial Console Viewer creating a macro group 58 creating or editing 57 deleting 58 renaming a macro group 58 sending 57 specifying the macro group to di...

Страница 139: ...er 24 changing session properties in Serial Console Viewer 52 changing Telnet properties in Explorer 26 Q Quick setup AVR switches 11 AVWorks software 11 CCM appliances 11 R RADIUS servers CCM applian...

Страница 140: ...62 Site assigning a unit to 31 deleting 33 renaming 33 specifying in properties 23 SNMP AVR switches configuring general settings 71 enabling disabling traps 73 using 71 SNMP CCM appliances configurin...

Страница 141: ...r about 37 accessing 37 adjusting the view 39 40 changing session time out value 67 closing a session 38 enabling automatic manual scaling 40 enabling disabling DirectDraw 29 enabling disabling full s...

Страница 142: ...130 AVWorks Installer User Guide...

Страница 143: ...unauthorized repair or use other than intended 2 If unauthorized modifications were made to product 3 If unreported damages occurred in any shipment of the product 4 If damages were due to or caused...

Страница 144: ...nd Tel 353 61 715 292 Fax 353 61 471 871 Avocent Asia Pacific Singapore Branch Office 100 Tras Street 15 01 Amara Corporate Tower Singapore 079027 Tel 656 227 3773 Fax 656 223 9155 Avocent Germany Got...

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