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AVWorks Installer/User Guide
Locking and unlocking user accounts
When the security lock-out feature is enabled, and a user enters an invalid password five
consecutive times, that user’s account will be disabled for a specified number of hours, or until it is
expressly unlocked or the appliance is power-cycled. If a locked-out user tries to log in during the
lock-out period, an error message is displayed. A closed-lock icon appears next to the names of
locked-out users. Security lock-out, when enabled, applies to all user accounts.
An appliance administrator may specify the lockout period. A user administrator may unlock only
user accounts; an appliance administrator may unlock any type of account.
When the security lock-out feature is disabled, no users will be locked-out.
NOTE:
Disabling security lock-out has no effect on users who are already locked-out.
To enable or disable security lock-out:
1. Click the
Settings
tab in the CCM AMP.
2. Select the
User
s category.
3. Enable the
Enable Lock-outs
checkbox. Enter the number of hours (1-99) in the lock-out
period in the Duration field.
-or-
Disable the
Enable Lock-outs
checkbox. The Duration field is disabled.
4. Click
Apply
to save any changes without exiting the AMP.
-or-
Click
OK
to save any changes and exit the AMP.
-or-
Click
Cancel
to exit the AMP without saving any changes.
To unlock an account:
1. Click the
Settings
tab in the CCM AMP.
2. Select the
User
s category.
3. Select the user to unlock.
4. Click the
Unlock
button. The lock icon next to the username will disappear.
5. Click
Apply
to save the change without exiting the AMP. The user will be able to attempt to
log in again.
-or-
Click
OK
to save the change and exit the AMP. The user will be able to attempt to log in again.
-or-
Click
Cancel
to exit the AMP without saving any changes.
A locked-out user will also be unlocked if the appliance is power-cycled or when the configured
lock-out duration expires.
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