Page 16 - Making Calls
Redialling External Numbers
Redialling External Numbers
You can either redial the last external number dialled, select from one of
the last five external numbers dialled or save the last external number
dialed. Please note that you have a maximum of five redial stores that are
shared by both
save last external number
and
Notepad
numbers, e.g.
Three
saved last external
numbers and two
Notepad
numbers (see page
12).
To redial the last external number used:
1. Press
REDIAL
to repeat the last external number used (including
speed dials).
To save the last external number used:
1. Whilst making an external call, press
•
SAVE
. This stops the number
being removed as you make further external calls until you choose to
press
•
DELETE
. The dialled numbers facility stores a maximum of five
numbers including both Notepad and saved last external numbers
(see page 12).
To redial one of the last five external numbers used:
1. Press
SPEED DIAL
and then
•
DIALLED
and select from the last five
stored numbers (move between them by pressing the lower left and
right
•
symbols). When the number you require is shown press
•
CALL.
Making Internal Calls
During the call, the display shows the call progress. You can also make
calls using the
INDeX
feature
(see page 16)
or DSS keys
(see page 28 &
page 32)
.
To dial an internal call:
1. Dial the extension number. A triple-tone means that extension is
diverting calls to an external number.
2. If unanswered, your turret provides options to wait or notify the
extension
(see page 20).
If your system has a Voice Manager
attached, you can record a voice message instead
(see page 43)
. The
Voice Manager may also instruct you to dial another number to be
automatically transferred to the Operator or another extension.
3. If your turret displays a
•
RINGER
option, then the called extension is
set to automatically connect internal calls.
Press
•
RINGER
to send a reminder ring if no one has answered the
call.
Making a Page Call
You can page any INDeX phone. They will hear the call without doing
anything; you cannot hear them. If wanted, they can turn the page into a
normal call
(see page 10)
. If the turret paged is diverting calls, the page
also diverts
(except group pages)
.
To page an extension or group:
1. Press
PAGE.
Your turret displays
PAGING
.
2. Dial the extension or group or press a DSS key
(see page 28)
.
3. If busy or unavailable, the display shows options to wait or leave a
message
(see page 20).
4. Speak and then press
ANSWER/RELEASE
.
Page 16 - Making Calls
INDeX 11.0 20CC Turret User's Guide
Redialling External Numbers
38DHB0002UKFM Issue 2 (10/05/2004)