Automatic External Call Connection
Answering Calls – Page 11
Automatic External Call Connection
The System Manager can set a turret to free flow mode. In this mode, the
system connects external calls automatically after giving a single tone (but
not transferred external calls). After ending a call, the system waits 3
seconds before connecting the next call.
Answering a Callback
You can arrange a callback from a busy or ringing extension
(see page
20)
. When the callback takes place, your turret displays the call details
and
"CALLING"
above
CALLBACK
. If you do not answer, the callback
cancels after a short time
(see page 35)
.
To answer/cancel a call back:
1. To continue the callback, press
ANSWER/RELEASE
.
2. To cancel the callback, press
CALLBACK
.
Answering Other Extensions - Call Pickup
You can pickup an external call to any other extension regardless of
whether or not the other extension is in your group. In addition, your turret
can store a pickup group number
(see below)
. This allows you to pick up
calls ringing any turret in that group. The
PICKUP
option only appears
when a turret in your pickup group is ringing.
To show and pick up ringing turrets:
1. When you hear another extension ringing either:
•
Dial their number and press
PICKUP
.
•
If you are in ringing group press
PICKUP
to show the longest
ringing call.
2. Press
the -symbol
(if shown)
opposite the name to switch between
details of who is calling and being called.
3. To
display
other
ringing turrets, press
NEXT
(if shown)
.
4. To pick up the displayed call, press
ANSWER/RELEASE
.
5. To cancel the pick-up display, press
CANCEL
.
6. To repeat the list press
AGAIN
.
To set the turret's pickup group:
1. Press
PROGRAM
and then
SCROLL
. Press
PICKUP
.
2. Enter
your
passcode
(see page 39)
.
3. The display shows the current pickup group (if set).
4. Press
CANCEL
and enter a new pickup group number.
5. Press
PROGRAM0
to finish.
INDeX 11.0 20CC Turret User's Guide
Answering Calls – Page 11
38DHB0002UKFM Issue 2 (10/05/2004)
Automatic External Call Connection
