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To initialize the modem properly, use the Auto Detect option before trying to CONNECT, ignore
errors that are reported during initialization.
The integrated modem in latest (version 2 and later) EasyLoader control panels operates in
Answer mode.
The dial suffix from the Set-Up screen is no longer relevant! The modem will be silent until the
control panel answers the call, then the Modem noise is on (the carrier detection procedure).
After connection made, the modem's speaker will turn OFF. In this operation mode, you will be
able to hear the call progress tones (dialing, ringing or busy). If the phone line is busy, the
program will notify you and will disconnect the telephone line.
To get an outgoing telephone line from an extension, fill in the PABX entry on the set-up screen.
Type the digit needed for the outgoing line (usually 0 or 9) followed by a W. The ‘W’ will pause
the modem until it gets the second dial tone (from the outgoing line) thus avoiding blind dialing.
Troubleshooting:
Where telephone system installed, local PABX stations (telephone system) are
fitted with internal modems for remote set-up. These stations, much like the control panels,
activate their modems in ORIGINATE mode.
When connecting through such a station to a telephone number that without getting an answer, the
station will eventually activate its modem in response to the computer's modem. The
communication program then informs you that connection to the panel established! A few
moments later, it will disconnect, because there is ‘no response from panel!’ If you usually dial to
control panels that will answer after a long while and the phone station interferes each time, try to
use a direct line.
Step 2: Opening a Client Account
When opening a client account (selection 1 in the main menu), make sure to enter the ‘Panel
Phone Number.’ This is the telephone number to which the EasyLoad program will dial for the up
and download operation. Fill in all client details.
The first time you open (create) a client account, you must choose the control panel model. You
cannot modify it later!
To open another client account, select New and enter the account number.
To display the list of all the client accounts, press on the ‘List’ button. You will get a sorted list of
the clients. Press the SPACE bar to have the list sorted by NAME or Account Number.
To search for a name or any string, press the ‘Search’ button.
Starting version 2.03, AV-2016 modems operate in Answer mode.
This code is initially empty (a string of spaces). When leaving the factory, the control panel is
initialized to an empty code too.
The first time the PC contacts a ‘virgin’ control panel it transfers the dealer code (from the client
record) to the panel's memory.
From this moment, any further dialog with that panel will require the dealer code. Note that the
dealer code in the client record is empty, it ‘matches’ the panel empty code and communication is
possible.
