STRIDE
®
SiteLink Series Industrial VPN Routers User Manual
1st Edition
4-17
Chapter 4: Data Logging
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Pausing, Deactivating, & Terminating Your Datalogging
Subscription
Explanation of the Pause/Resume, Activate/Deactivate and Terminate Options for the
Datalogging Subscriptions.
Activate / Deactivate Datalogging
To begin a datalogging subscription, it must first be activated on the router. Go to Devices
– SUBSCRIPTIONS – Activate. You will be given a choice of datalogging options including
Trial (one free 30-day trial per company account), Standard (1K points per hour), Professional
(5K points per hour), and High-Resolution (20K points per hour). Once you activate your
subscription you may follow the instructions in this chapter to begin datalogging.
To Deactivate datalogging, you return to the same menu and select Deactivate. This will
end your datalogging subscription on this router and permanently delete your data. It is
recommended that you first save the data to your local machine before Deactivating. Once
you have deactivated a router, the datalogging subscription will still be active and available
to activate on another router. You will continue to be charged for its monthly use. If you
wish to terminate the subscription from your company account, please refer to the Terminate
Datalogging section below.
Pause / Resume Datalogging
Once the data logger is configured and you are logging data, you may pause if you temporarily
don’t need to collect data (i.e. during periods of maintenance or scheduled downtime). To
Pause data gathering, click on the ellipses in the Devices – SUBSCRIPTIONS page and select
“Pause”. If you plan to pause the data logging for a long period of time you may wish to push
the changes to the router from the CONFIG tab so that the router will stop collecting data.
Once you are ready to resume data logging, simply select “Resume”. If you had pushed the
pause changes to the router, then you should proceed with pushing these changes as well.
Terminating a Subscription
To terminate a subscription, navigate to the Billing – Subscriptions and “Edit Subscriptions”.
It is important to note that even though you may Deactivate a cloud data logging subscription,
you must still terminate it or you will continue to be billed. You cannot terminate an
activated data logging subscription. It must first be deactivated at the router and then can be
terminated in the Billing – Subscriptions settings. You may want to continue the data logging
subscription if you have data stored in the platform that you wish to remain active and available.
Terminating your subscription will permanently erase the stored data. Be sure to save any data
before permanently deleting it.
WARNING: Data is only stored for as long as you maintain your paid subscription. ALL data will be lost
if your subscription lapses or is terminated. Data for a specific device will be lost if a subscription is
removed from that device. Data is also only stored for a maximum of 7 years. If data older than 7 years
is important, please archive your data locally before the 7-year limit is reached.
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