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Manual Number: SE-SLVPN-USER-M

Industrial VPN Router  

USER MANUAL

SiteLink Series

Содержание STRIDE SiteLink SE-SL3011

Страница 1: ...Manual Number SE SLVPN USER M Industrial VPN Router USER MANUAL SiteLink Series...

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Страница 3: ...in hazardous environments requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines...

Страница 4: ...te de vida o sistemas de armamentos en las cuales la falla del producto puede resultar directamente en muerte heridas personales o da os f sicos o ambientales severos Actividades de Alto Riesgo Automa...

Страница 5: ...n cessitant une s curit absolue par exemple l exploitation d installations nucl aires les syst mes de navigation a rienne ou de communication le contr le de la circulation a rienne les quipements de...

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Страница 7: ...when communicating with Technical Support regarding this publication Manual Number SE SLVPN USER M Issue 1st Edition Issue Date 11 17 Publication History Issue Date Description of Changes 1st Edition...

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Страница 9: ...1 5 Dimensions 1 7 Compatible Accessories 1 7 Installation 1 8 Installation and Removal Procedures 1 8 Wiring 1 9 Operation 1 11 LED Status Indicators 1 11 Resetting the STRIDE SiteLink Router 1 12 Si...

Страница 10: ...N Client 2 14 Confirm Windows TAP Ethernet Driver Installed 2 14 Reconnect to SiteLink Platform 2 14 Support 2 14 Using SiteLink on Your Mobile Device 2 15 iOS Client 2 15 Android Client 2 15 Access v...

Страница 11: ...Before You Begin 3 6 Setup 3 6 C more HMI Connection via Wired Router SE SL3011 3 9 Before You Begin 3 9 Setup 3 9 Chapter 4 Data Logging Cloud Data Logging 4 2 Why Cloud Data Logging 4 2 How Does the...

Страница 12: ...ter B 4 IXclient B 4 TAP Adapter B 4 IXclient Log File B 5 I Can t Connect to My Device s Behind the SiteLink Router B 5 VPN Connection B 5 IP Range B 5 Default Gateway B 5 Timeout Setting B 5 Program...

Страница 13: ...nsiderations Security Considerations for Control Systems Networks C 2 Safety Guidelines C 3 Plan for Safety C 3 Digital Input Safety Lockout C 4 Appendix D Data Logging Address Notation SiteLink Modbu...

Страница 14: ...Table of Contents STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition vi...

Страница 15: ...t s in the Box 1 3 Hardware Overview 1 4 Specifications 1 5 Dimensions 1 7 Compatible Accessories 1 7 Installation 1 8 Installation and Removal Procedures 1 8 Wiring 1 9 Operation 1 11 LED Status Indi...

Страница 16: ...s at 770 844 4200 Our technical support group will work with you to answer your questions They are available Monday through Friday from 9 00 a m to 6 00 p m Eastern Time We also encourage you to visit...

Страница 17: ...s your configuration file into the STRIDE SiteLink router s USB port Generate the configuration file from the Tools menu in your STRIDE SiteLink platform account Product Family The STRIDE SiteLink rou...

Страница 18: ...ls equipment from Ethernet Wi Fi or cellular network connections The remote user may fully operate and monitor the local control system and affect the function and control of the application just as t...

Страница 19: ...2 Environment No corrosive gases permitted EMI FCC CFR47 Part 15 EN55022 CISPR22 Class B EMS IEC61000 4 2 ESD 8kV contact 15kV air IEC61000 4 3 RS 10V m 80MHz 2GHz IEC61000 4 4 EFT Power Port 4kV Dat...

Страница 20: ...isted pair Cat5e or better shielded recommended Max Cable Distance 100 meters 4G LTE Specifications P N SE SL3011 4G Only Protocols and Frequencies AT T LTE FDD B2 B4 B5 B12 B17 WCDMA B2 B4 B5 GSM GPR...

Страница 21: ...Maintain 25mm clearance around device Compatible Accessories SE SL3011 4G and SE SL3011 WF require antennas purchased separately The SE SL3011 4G router contains two standard SMA screw antenna connec...

Страница 22: ...the rail and 2 push the unit down until you feel a click To remove the unit A pull rotate the device up and B lift off the rail Installing the SIM Card for SE SL3011 4G The SIM card slot uses a stand...

Страница 23: ...ollow all applicable local and national codes that regulate the installation and operation of your equipment These codes vary from area to area and it is your responsibility to determine which codes s...

Страница 24: ...ety by allowing remote connections only when certain conditions are met such as when an operator is present or safety interlocks are engaged The input can be wired directly through a switch or a serie...

Страница 25: ...The router was removed from the STRIDE SiteLink platform2 Red Blinking 4 long pulses The router was already registered to the STRIDE SiteLink platform3 Blue Blinking 1 short pulse Connecting to STRIDE...

Страница 26: ...op for 3 seconds The ACT LED will blink while the rest button is pressed Upon release of the button the ACT LED will rapidly blink if the button was pressed long enough to trigger a reset Wait for the...

Страница 27: ...isted DNS port does not apply DNS Requests The STRIDE SiteLink router connects to different STRIDE SiteLink servers REST API MQTT and OpenVPN servers The IP addresses of these servers as well as the n...

Страница 28: ...Safety Standards Standards Description EN 55032 Electromagnetic Compatibility of Multimedia Equipment EN 301 489 1 EMC Standard for Radio Equipment and Services Part 1 Common technical requirements E...

Страница 29: ...s device must accept any interference received including interference that may cause undesired operation WARNING for WiFi and 4G models The antenna used with this transmitter must be installed with a...

Страница 30: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition 1 16 Chapter 1 Hardware 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D...

Страница 31: ...11 Activate Your STRIDE SiteLink Router 2 11 Configure LAN as WiFi Access Point Hotspot 2 12 Installing VPN Client Software 2 14 Download Installer 2 14 Run Setup 2 14 Run VPN Client 2 14 Confirm Win...

Страница 32: ...Data Logging Services and Shortcuts 2 19 Organization Companies Device Categories User Groups 2 22 Overview 2 22 Companies 2 22 Device Categories 2 22 User Groups 2 24 Access and Permissions 2 25 Two...

Страница 33: ...rm is secure remote access to industrial control equipment for remote service A monthly allowance of 5GB data traffic per company account is included and is sufficient in most cases to accomplish remo...

Страница 34: ...mail Be sure to check your spam folder if you haven t received an e mail in your inbox 2 Login Once you have a user account it s very easy Just go to the login page and log in with your e mail address...

Страница 35: ...t corner Registering Your Device These steps will guide you through the process of registering your SiteLink router to the STRIDE SiteLink Platform Videos to walk you through the process of setting up...

Страница 36: ...ter must have an available USB port 2 Generate a Configuration File Note that a few details regarding the machine network internet connection will be needed to complete configuration of a new router P...

Страница 37: ...WAN setup dialog box click Use the following IP address Enter the desired static IP address for the WAN internet side of the router IPv4 only The network mask defaults to 255 255 255 0 If this needs t...

Страница 38: ...elect on option from the dropdown box Available options are Disabled Digital Input state is ignored VPN router functions normally Disable VPN connection when input is high Disable VPN connection when...

Страница 39: ...internet facing IP address and DNS server assigned by the mobile network The Digital Input control of the VPN is disabled by default If you wish to enable the Digital Input click SHOW MORE in the uppe...

Страница 40: ...outer but you can use any USB stick you prefer Click the X beside DONE to close the dialog box after the download is complete NOTE Make sure that the file is named ixrouter conf and that it is placed...

Страница 41: ...hernet cable WiFi antenna or mobile network antenna and SIM card Finally boot up the router by attaching the power cable The LED on the router will start blinking now indicating that it s running the...

Страница 42: ...ot access point after it has been initially set up and connected to a SiteLink Platform account if it is configured to use a wired WAN connection To begin select Devices from the first tier menu 1 sel...

Страница 43: ...10 11 12 13 14 A B C D Enter the Network name SSID and password for the WiFi hotspot If you wish to specify a WiFi channel for the hotspot click SHOW MORE and then enter the channel number 1 11 The W...

Страница 44: ...site 2 Run Setup Double click the Installer executable file IXclient2Installer rev exe to open the installation wizard and follow the installation steps 3 Run VPN Client The VPN client will launch aut...

Страница 45: ...The VPN client for iOS devices is available in the iTunes App Store at https itunes apple com us app stride sitelink id1276487779 mt 8 or by scanning the QR code to the right A video walking you thro...

Страница 46: ...se as a WebApp The STRIDE SiteLink website can be saved as an app on most mobile devices allowing access to STRIDE SiteLink from your home screen On iOS Devices Open the Safari browser Navigate to www...

Страница 47: ...w NOTE Can t click the connect button Refer to the troubleshooting section of the manual When the connection is established the status icon will turn blue All traffic to the machine network will now b...

Страница 48: ...the device list view It can also be found inside the info section on the device details page Device Status Icon Label Description Offline The device is offline You can t set up any kind of connection...

Страница 49: ...ces and Shortcuts Once your device is registered and configured you may want to set up a service that allows you to access your HTTP VNC Data Logging server s via the STRIDE SiteLink Platform Managing...

Страница 50: ...uter s CONFIG tab A dot appears below the CONFIG tab to indicate that changes have been made that have not yet been synchronized to the router Please click the CONFIG tab then click the ellipsis to th...

Страница 51: ...DE SiteLink account The setup process requires 1 Enter credit card information in the Billing section Click your username then click Billing in the 1st tier menu 2 Activate the Data logging subscripti...

Страница 52: ...u Click your username to expose the option The company is identified by a unique code which is assigned by the SiteLink system This identifier is not configurable and is shown on the My Company page T...

Страница 53: ...any routers A category is first created by selecting Management in the first tier menu then selecting DEVICE CATEGORIES in the second tier menu Finally click CREATE A CATEGORY in the second tier panel...

Страница 54: ...o group Y Users don t have to be linked to a user group For example user D is not assigned to any user group Users may be members of multiple companies but user groups are only assigned on a per compa...

Страница 55: ...ategory of devices Each user and user group has their own set of permissions within a company Based on those permissions a user is allowed or not allowed to see and use specific modules of the platfor...

Страница 56: ...Authentication 1 Download an Authentication Application To generate a valid one time password you need a mobile device with an authentication application installed on the device Most commonly a mobil...

Страница 57: ...y disabled Click ENABLE to activate the feature In the resulting screen a QR code is visible at the top of the dialog box In the installed authentication app choose to Add a new account or something s...

Страница 58: ...e this account a 6 digit code and often a timer will be shown Every 30 seconds the timer resets and the code changes After this time period the previous code becomes invalid and the new code becomes v...

Страница 59: ...ed When you have used your last backup code to log in new backup codes will be automatically generated and sent to your e mail LOSING YOUR DEVICE If you have lost your phone you should disable two fac...

Страница 60: ...he user uses a different browser the user has to log in again The Access Token for a device you have previously used to access the SiteLink Platform may be removed to prevent automatic login Browse to...

Страница 61: ...a router is assigned is identified by a unique code rather than the company name It is possible to have a duplicate company name To Assign a Device Key When logged in to the original company where the...

Страница 62: ...ion 2 32 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Chapter 2 STRIDE SiteLink Platform Click the GENERATE button then click the Copy to Clipboard button Paste this key into a notepad or word document On...

Страница 63: ...a Datalogging or other subscription is assigned to a device you will not be able to transfer that device unless the destination company has a license for that subscription available The device should...

Страница 64: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition 2 34 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Chapter 2 STRIDE SiteLink Platform...

Страница 65: ...Video Examples 3 2 CLICK PLC Connection via Cellular Router SE SL3011 4G 3 3 Before You Begin 3 3 Setup 3 3 BRX PLC Connection via WiFi Router SE SL3011 WF 3 6 Before You Begin 3 6 Setup 3 6 C more H...

Страница 66: ...licking the thumbnails below or copying the URL to your browser Remote Programming a CLICK PLC https www AutomationDirect com VID CM 0023 Remote Programming a Productivity 2000 PLC https www Automatio...

Страница 67: ...r router model SE SL3011 4G NOTE Regarding Ethernet access to a CLICK PLC If you intend to take advantage of any methods of remote access to the PLC you need to consider the security exposure in order...

Страница 68: ...a SIM card for your router You may choose the M2M data only SIM card option rather than the typical phone voice and data You will need AT T access the M2M SIM card includes a selected amount of data...

Страница 69: ...L3011 4G router plug the SIM card into the router 13 Insert the USB stick into the router 14 Power your router Wait while the router writes the configuration and then registers itself to the STRIDE Si...

Страница 70: ...l be connected to a LAN port on the router The router s Ethernet WAN port will be disabled NOTE Regarding Ethernet access to a BRX PLC If you intend to take advantage of any methods of remote access t...

Страница 71: ...9 10 11 12 13 14 A B C D 1 In the Do more Designer software connect to your BRX PLC 2 Click on the ethernet port in the image of your PLC on the Do more Designer dashboard select Edit IP configuratio...

Страница 72: ...ep must be repeated for any new PC where you will use your STRIDE SiteLink account 10 Mount and wire your SE SL3011 WF router and connect the WiFi antenna 11 With Power DISCONNECTED from the router in...

Страница 73: ...need to consider the security exposure in order to minimize the risks to your process and your C more panel Security should always be carefully evaluated for each installation Refer to the Security C...

Страница 74: ...step 6 5 1 Configure the network settings for the C more location 5 2 Configure a static DNS server 5 3 Configure the Digital Input VPN router access control 5 4 Configure a proxy server and the logi...

Страница 75: ...ect Read From Panel 2 Select the Ethernet radio button and click Browse 3 Click the Remote Link List tab then the Add button 4 Enter a Link Name for identifying the panel in this list only and the C m...

Страница 76: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition 3 12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Chapter 3 Controller Connection Examples...

Страница 77: ...ging 4 2 How Does the Cloud Data Logger Work 4 2 Configure Cloud Data Logging On Your Device 4 2 Live Monitor 4 14 Data Reports 4 15 Pausing Deactivating Terminating Your Datalogging Subscription 4 17...

Страница 78: ...configuration changes to the router The router then transfers the data to our server where it will be stored in our database The PLC is not used by using cloud data logging the router is doing all th...

Страница 79: ...ard information and subscribing to the Cloud datalogging add on service sized to suit your needs Click the account name 1 to toggle the menu list and show the Billing option 2 Click Billing and click...

Страница 80: ...Chapter 4 Data Logging Select the subscription that will suit your data recording requirements 8 Click PURCHASE AND ACTIVATE 9 2 Configure the address and protocol for the PLC from which data will be...

Страница 81: ...5 6 7 8 9 10 11 12 13 14 A B C D Add a Name and the IP Address of the PLC where the data resides Click NEXT Select DATA LOGGER The router supports Modbus If the Port must be changed or a Slave ID mus...

Страница 82: ...router and click the Edit services pencil icon next to the device for which you want to add the data tag This opens the Edit services dialog Click the name of the existing device for which you would...

Страница 83: ...4 5 6 7 8 9 10 11 12 13 14 A B C D Click Add data tag Set the relevant parameters for the new data tag and click ADD Data tag input fields are described in the following two tables Also see the Modbu...

Страница 84: ...e For example factor 0 01 divides the data value by 100 Interval This allows you to select how often the data tag should be logged Retention Policy Here you can select for how long the data should be...

Страница 85: ...gured a dashboard but no data is displaying refresh reload your browser If data still does not display one or more tags may be configured incorrectly Please use the Data Tag Test utility to verify you...

Страница 86: ...error encountered by the utility is displayed as shown below If the set of data tags passes the tests No errors is displayed as shown below Note that tags which were successfully retrieved show a gree...

Страница 87: ...4 5 6 7 8 9 10 11 12 13 14 A B C D 4 Design the data dashboard to display your data Add a Live Monitor or Historical Data Report Click on the ellipsis to the right of an active datalogging subscriptio...

Страница 88: ...l 1st Edition 4 12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Chapter 4 Data Logging Give your dashboard a name and pick the black or white background then click CONFIRM Pick a layout template as a star...

Страница 89: ...Data Logging 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Enter the information requested for the widget type you ve selected and click CONFIRM Add more widgets if you would like When finished click the X...

Страница 90: ...mbers X and Y When you select the Gauge widget you name the widget and select the data tag you want to be shown Enter the numbers for the bottom and top values of the gauge and drag the red bar to the...

Страница 91: ...e table should contain Press CONFIRM to add the table to the data report Graph Shows a bar of the data tags and the logged value The graph widget shows a chart where all the data points logged will be...

Страница 92: ...the top right of every widget If you click on these three dots you can export the raw data i e the data directly logged from your PLC into the database without any scaling factor applied NOTE If you...

Страница 93: ...temporarily don t need to collect data i e during periods of maintenance or scheduled downtime To Pause data gathering click on the ellipses in the Devices SUBSCRIPTIONS page and select Pause If you...

Страница 94: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition 4 18 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Chapter 4 Data Logging...

Страница 95: ...Add on Subscriptions In this Appendix Antennas A 2 4G LTE Antennas for P N SE SL3011 4G A 2 WiFi Antennas IEEE 802 11 b g n 2 4 GHz for P N SE SL3011 WF A 3 Add on Subscriptions A 4 Service Level Agr...

Страница 96: ...panel mount options Two 2 LTE antennas are required per 4G router 4G LTE Antenna Specifications SE ANT110 SE ANT130 SE ANT150 Fits SE SL3011 4G Antenna Connector SMA M Application LTE CDMA GSM HSPA U...

Страница 97: ...mount options 802 11 b g n 2 4 GHz WiFi Antenna Specifications SE ANT210 SE ANT250 Fits SE SL3011 WF Antenna Connector RP SMA M Application 802 11 b g n Impedance 50 Antenna Type whip straight dome C...

Страница 98: ...ffect monthly data usage 5 GB free or Data Top up subscriptions SE SL011 Cloud Logging Professional Data logging enabled at 5 000 data samples per hour per router SE SL012 Cloud Logging High Resolutio...

Страница 99: ...provides guarantees of 99 6 availability and 4 hour maximum consecutive downtime per router Full terms of the agreement are available for download from the Subscription Edit link discussed previously...

Страница 100: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition A 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Appendix A Accessories Add on Subscriptions...

Страница 101: ...nect to My Device s Behind the SiteLink Router B 5 VPN Connection B 5 IP Range B 5 Default Gateway B 5 Timeout Setting B 5 Programming Software Does Not Allow Multiple Programming Connections B 5 I Do...

Страница 102: ...t the SiteLink router has been configured properly The name of the configuration file must be ixrouter conf and it needs to be placed in the root directory of a USB stick Once placed in the router the...

Страница 103: ...d to the router is not available access to the router will be lost and the router will need to be defaulted and reconfigured WARNING DO NOT insert or remove the SIM card when power is applied to the r...

Страница 104: ...f you just rebooted the router it is best to wait at least 3 minutes before removing the USB stick to be sure that the router has gone through all the necessary steps With this log file we can further...

Страница 105: ...ent and attempt to connect again Simplify the connection Connect directly to the internet rather than connecting through an office VPN for example Connect to the internet using a Windows PC rather tha...

Страница 106: ...lowing inbound firewall rules on that PC All ICMP V4 File and Printer Sharing Echo Request ICMPv4 In I Still Can t Connect to My Device If you receive a reply in the ping check above but are still una...

Страница 107: ...Observe the area around the antenna installation The magnetic and screw mount antennas work best when connected to a metal ground plane at least 30 cm In addition metal located above or on the sides o...

Страница 108: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition B 8 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Appendix B Troubleshooting...

Страница 109: ...Appendix Appendix C C C Safety and Security Considerations In this Appendix Security Considerations for Control Systems Networks C 2 Safety Guidelines C 3 Plan for Safety C 3 Digital Input Safety Loc...

Страница 110: ...elated to network security and safety under an approach described as Defense in Depth which is published at http www nsa gov ia _files support defenseindepth pdf This comprehensive security strategy i...

Страница 111: ...s that are independent of the PLC application to provide protection for any part of the system that may cause personal injury or damage Every automation application is different so there may be specia...

Страница 112: ...Safety and Security Considerations Digital Input Safety Lockout A video providing an overview of using the SiteLink router s Digital Input as a part of your safety lockout procedures is accessible by...

Страница 113: ...Appendix Appendix D D D Data Logging Address Notation In this Appendix SiteLink Modbus to AutomationDirect PLC Address Map D 2 CLICK PLCs D 2 DirectLogic PLCs D 5 Do more PLCs D 7 Productivity Series...

Страница 114: ...ing between SiteLink Modbus addresses and specific AutomationDirect PLC product line addresses CLICK PLCs Reading Coils Function Code 1 Function Code SiteLink Modbus Address Data Type CLICK Address 1...

Страница 115: ...143 X416 2 160 X501 2 175 X516 2 192 X601 2 207 X616 2 224 X701 2 239 X716 2 256 X801 2 271 X816 2 45056 T1 2 45555 T500 2 49152 CT1 2 49401 CT250 2 61440 SC1 2 62439 SC1000 Reading Input Registers F...

Страница 116: ...Address 3 0 INT16 UINT16 or BOOL DS1 3 4499 DS4500 3 24576 DH1 3 25075 DH500 3 45056 TD1 3 45555 TD500 3 16384 16385 INT32 or UINT32 DD1 3 18382 18383 DD1000 3 49152 49153 CTD1 3 49650 49651 CTD250 3...

Страница 117: ...Code 1 Function Code SiteLink Modbus Address Data Type DirectLogic Address 1 0 BOOL GY0 1 2047 GY3777 1 2048 Y0 1 3071 Y1777 1 3072 C0 1 5119 C3777 1 5120 S0 1 6143 S1777 1 6144 T0 1 6399 T377 1 6400...

Страница 118: ...41237 BOOL When using BOOL with Input and Holding Registers a zero value in the register indicates False in the data logger Any non zero value indicates True in the data logger Reading Holding Registe...

Страница 119: ...Type Do more Address 2 0 BOOL MI1 2 1 MI2 2 65534 MI65535 Reading Input Registers Function Code 4 Function Code SiteLink Modbus Address Data Type Do more Address 4 0 INT16 UINT16 or BOOL MIR1 4 1 MIR2...

Страница 120: ...Type Do more Address 3 0 INT16 UINT16 or BOOL MHR1 3 1 MHR2 3 65534 MHR65535 3 0 INT32 or UINT32 3 1 2 MHRD 3 65533 65534 MHR6553D 3 0 FLOAT32 3 1 2 MHRRD 3 65533 65534 MHR6553RD BOOL When using BOOL...

Страница 121: ...OL 100001 2 1 100002 2 65534 165535 Modbus addresses must be assigned to the tags in the Tag Database area of the Productivity Suite Programming Software Reading Input Registers Function Code 4 Functi...

Страница 122: ...UINT16 or BOOL 400001 3 1 400002 3 65534 465535 3 0 INT32 or UINT32 400001 400002 3 1 400002 400003 3 65534 465535 465536 3 0 FLOAT32 400001 400002 3 1 400002 400003 3 65534 465535 465536 BOOL When u...

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