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6-1

C H A P T E R 6

Maintenance and Troubleshooting

While the

ADS ECHO

™

monitor is designed for dependability and durability, all electronic devices are

vulnerable to wear, malfunction, or failure over time. However, many system problems can be avoided
altogether by performing routine maintenance and inspections. The design of the monitor enables the user
to perform general diagnostics and troubleshooting to prevent, isolate, and correct many

problems easily.

These serve to minimize unnecessary monitor downtime and data loss.

This chapter provides routine maintenance instructions as well as general diagnostic and troubleshooting
guidelines for isolating and correcting monitoring system problems. It also includes instructions on how to
use the

QstartXML

™

software to run diagnostics, upgrade the firmware in the monitor, and view logs

documenting various kinds of monitor activities.

•

Maintaining the System Components

•

Replacing System ComponentsT roubleshooting Tools

•

Troubleshooting

Note:

Further information on frequently asked questions pertaining to the

ECHO

can be found

on the ADS website at http://www.adsenv.com/content/echo-faqs.

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Содержание ECHO 9000

Страница 1: ...In 1 ADS ECHO Installation Operation and Maintenance Manual October 2022 QR 775031 A6 340 The Bridge Street Suite 204 Huntsville Alabama 35806 256 430 3366 www adsenv com ...

Страница 2: ...unications PLC All other brand and product names are trademarks or registered trademarks of their respective holders Notice of Proprietary Information The information contained herein represents the latest information available at the time of publication ADS LLC reserves the right to make any changes or modifications to the content of this document without notice to reflect the latest changes to t...

Страница 3: ...ation and Activation 2 1 Activating the ADS Installed SIM Card 2 2 Downloading the QstartXML Software and Bluetooth Driver 2 3 Installing the Bluetooth Driver 2 3 Installing the QstartXML Software 2 3 Creating and Configuring the Monitor Location 2 3 Launching the QstartXML Software 2 4 Setting Up the QstartXML Parameters 2 4 QstartXML Main Screen 2 6 Creating a Monitor Location 2 6 Selecting and ...

Страница 4: ...ing System Components 6 4 Replacing the Monitor Battery Pack 6 4 Replacing the SIM Card in the Monitor 6 6 Replacing the Fuse in the Monitor 6 8 Troubleshooting Tools 6 11 Initializing Communications Using the Magnet 6 11 Initializing ECHO Activities with Text Messaging Commands 6 12 Upgrading the Monitor Firmware 6 13 Upgrading Modem Firmware 9000 ECHO 4VZ only 6 14 Running Diagnostics on the Dev...

Страница 5: ...0 feet 6 1 m from the bottom of the reflector Two versions of the ECHO monitor are available representing different communication capabilities The 9000 ECHO 4VZ utilizes the Verizon wireless 4G LTE M communication network over a private VPN This monitor has had great success being installed in areas where wireless signal strength is low and additionally can often have the antenna installed inside ...

Страница 6: ...rom the bottom of the reflector The monitor records data at a defined time interval based on system configuration The monitor can store this data in memory and use the data to generate an alarm The monitor memory can store approximately 18 months of data logged at a 5 minute sample rate This data is available to the user for collection further processing analysis and reporting The all in one ECHO ...

Страница 7: ... LEDs indicate the monitor communications and operational activity The MPU also includes the monitor clock random access memory RAM and Flash memory The monitor uses RAM while taking readings and processing data The RAM then downloads the data to Flash or non volatile memory which also stores the monitor firmware and configuration information Flash ensures the monitor maintains the data during bat...

Страница 8: ...ence This device must accept any interference including interference that may cause undesired operation of the device Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes L appareil ne doit pas produire de brouillage L utilisateur de l appareil doit accepter tout brouillage radioéle...

Страница 9: ...er L émetteur ne doit pas être colocalisé ni fonctionner conjointement avec à autre antenne ou autre émetteur Cellular Modem Information and Compliance Wireless telemetry is provided via a third party FCC and carrier approved commercial UMTS HSPA GSM modem or 4G LTE Cat M1 modem inside the ECHO and an external antenna Antenna options are available through ADS for the ECHO with a UMTS HSPA GSM mode...

Страница 10: ...tery packs and communication cables Connection of any non approved devices could result in unsafe operation and will immediately void the warranty and IS certification The sensors housed in the ECHO monitor are approved IS sensors Power The ECHO is powered by an internal 9 volt battery pack ADS p n 9000 0004 Note Using a battery pack that is not ADS p n 9000 0004 will void the warranty and IS cert...

Страница 11: ...y information or level of service that can be performed on a monitor please contact ADS through the contact information listed at the end of this chapter European ATEX Hazardous Area Compliance The following instructions apply to equipment covered by the certificate numbered Sira 16ATEX2112X Reference European ATEX Directive 2014 34 EU Annex II The equipment may be used with flammable gases and va...

Страница 12: ...quipment Note To access the latest version and entire content of the certificate please contact ADS IECEx International Electrotechnical Commission Explosive Hazardous Area Compliance The ECHO is covered by certificate IECEx SIR 16 0043X Reference IECEx standards IEC 60079 0 2011 and IEC 60079 11 2011 This IECEx certificate can also be used to substantiate conformance to applicable international s...

Страница 13: ...Introduction and Overview 1 9 First Page of the ECHO IECEx Certificate of Conformity ...

Страница 14: ...ectromagnetic Compatibility Compliance The ECHO is tested and certified to comply with US Canadian and other international standards for Electromagnetic compatibility The ECHO bears the CE mark ECHO EMC Certificate of Conformity ...

Страница 15: ...bstantiate conformance to applicable Canadian and US standards for IS equipment Note To access the latest version and entire content of the certificate please contact ADS Declaration of Conformity For European EU member country applications a Declaration of Conformity DoC must be kept on file at the facility responsible for repair and maintenance of this equipment A copy of the relevant DoC must a...

Страница 16: ...1 12 ADS ECHO Manual Sample ECHO Declaration of Conformity Page 1 ...

Страница 17: ...Introduction and Overview 1 13 Sample ECHO Declaration of Conformity Page 2 ...

Страница 18: ...sion acts of God including but not limited to lightning damage and power surges accidents improper use or service damage during transportation or other similar causes beyond ADS s control Out of Warranty Product Repairs After the new product warranty expires a product may be returned at the owner s prepaid expense to ADS for repair The owner will pay for all parts and labor associated with the rep...

Страница 19: ...l steps for configuration and activation of the monitor and preparing the monitor for installation Activating the ADS Installed SIM Card Downloading the QstartXML Software and Bluetooth Driver Installing the Bluetooth Driver Installing the QstartXML Software Creating and Configuring the Monitor Location Activating the Monitor Configuring the Modem Power Parameters Verifying Wireless Communication ...

Страница 20: ...git number found on the attached SIM punch out card as well as the name of the municipality or company requesting the activation ADS employees should also include the project name and job number as part of the request SIM Punch out Card AT T top and Verizon LTE M bottom 2 Wait for a return email from ADS The email will contain the IP address of the SIM card and its associated phone number Using a ...

Страница 21: ...ng sure to use the appropriate version for 64 bit systems versus 32 bit systems To determine if the system is a 64 bit or 32 bit open Windows Explorer Right click the Computer icon and select properties to view the system type 2 Insert the ADS supplied Bluetooth dongle P N ADS 9000 0061 into a USB port The first time the Bluetooth dongle is inserted it may take several minutes for Windows to compl...

Страница 22: ...p QstartXML Icon on Desktop If QstartXML settings have already been configured proceed to Creating a Monitor Location Setting Up the QstartXML Parameters QstartXML stores and displays data directs configuration and performs communication based on certain parameters designated through the QstartXML settings This Settings dialog containing these parameters is available the first time the QstartXML s...

Страница 23: ...se in all CSV files from the CSV Delimiter drop down The default setting should be appropriate for the current Windows regional setting on a local computer A CSV file is sometimes called a character separated file because the field separators used to organize the data into columns is not always a comma commas indicate the columns are separated by commas For example users with the regional setting ...

Страница 24: ...d to the location as well as provide access to the device parameters for viewing and modification as necessary The buttons along the bottom of the main screen offer specific capabilities such as configuring data path and communication port information saving the current parameters creating a new location and resetting the main screen to display the default parameters Select the Location Name drop ...

Страница 25: ...ettings dialog without changing the location name 3 Select ECHO from the Series drop down list 4 Enter the serial number for the specific monitor in the Serial Number field 5 Verify or select the desired interval at which the monitor will collect data from the Sample Rate drop down list 6 Verify or select the desired interval at which the monitor will collect data during alarm conditions from the ...

Страница 26: ...ata Delivery Editing the devices involves setting specific parameters to ensure the monitor and QstartXML properly obtain and process the data 1 In the Location Name field select the desired location to assign and edit devices This process may also involve deselecting devices that are not desired to be assigned to the current location The Devices dialog displays the devices selected by default i e...

Страница 27: ...device select the desired device to view or modify from the Devices list and click the View button The Location Name and Device Name are displayed at the top of the dialog Edit or modify the device parameters as necessary and then click on the OK button when complete Refer to the following sections for details concerning the parameters for each specific device 6 Repeat step 5 for each additional d...

Страница 28: ...Dialog Blanking This parameter helps prevent pops in installations where there are problems with the sensor reading near ranges i e nearly full manhole depths Leaving Blanking at the default value of 0 00 allows the monitor to use a built in function of the manhole depth A Blanking value other than 0 00 represents the distance in inches or millimeters from the face of the sensor which will be used...

Страница 29: ...ptember temperatures Gain Control Choose the method for managing the amplification of the analog signal that returns to the sensor o Auto Select this option to allow the monitor to automatically optimize the amplification of the signal This is the recommended option o Manual Select this option to enter a fixed value between 12 dB lower amplification and 12 dB higher amplification at which to ampli...

Страница 30: ...Enable checkbox to disable the Daylight Saving Rule if Daylight Saving is not applicable to the region where the ECHO will be installed Note that the content of the text box is not editable It is populated on the selected time zone Editing the Alarms Device The Alarms device allows the user to enable disable alarms and define alarm thresholds Note The Alarms device only needs to be configured if t...

Страница 31: ...vel Overflow This event indicates that the ECHO monitor s internal pressure sensor has detected the site is experiencing overflow conditions where the flow is above the manhole rim Tilt Define the change in angle or orientation in degrees that will trigger a Tilt alarm This event indicates that the accelerometer level sensor for the monitor is out of level Until a Tilt return to normal event for t...

Страница 32: ...lso be turned off FTP Setup 1 o Mode Select the appropriate port assignment Active or Passive for the FTP server Passive is the recommended Mode for file transfers o Normal Select the interval at which the monitor will deliver data under normal conditions Determine the appropriate interval based on the sample rate for the monitor A faster sample rate may require a more frequent interval for data d...

Страница 33: ...h the QstartXML software The ECHO will deliver data files daily check in and diagnostic logs and waveform files if configured to store QstartXML will post activation files and firmware upgrade files to the FTP Operations folder for the ECHO to download on the next scheduled data delivery after the files are posted This feature is primarily used when the ECHO has a dynamic IP SIM card where direct ...

Страница 34: ...he providers that support the SIM card and offer service in your area and prioritize the order in which the monitor should attempt to communicate through each provider s network Priority should reflect the availability strength reliability and consistency of the carrier s signal to ensure communication Modem Setup Tab of Advanced Device Dialog Provider Select the APN corresponding to the SIM card ...

Страница 35: ...is information will be provided by the wireless SIM provider The default selection None should be sufficient in most cases Notification Tab Note The following email and text options of the Notification tab do not apply to the ECHO 9000 4VZ as the SIM cards in these monitors currently do not support email and text directly from the monitor The Notification tab enables the user to configure the ECHO...

Страница 36: ... normal conditions o Fast Select the increased interval at which the monitor will deliver data to Recipient 5 during active alarm conditions Note If Normal and Fast intervals are set to OFF Recipient 5 will become a recipient of monitor notifications like Recipient 1 4 SMS o Recipient 1 through 5 Enter the mobile phone number for each contact up to 5 that the monitor will notify through a text mes...

Страница 37: ...e magnet after the COMMS LED is flashing deep blue Bluetooth Activation Point 4 Click on the Activate button in the Functions section QstartXML initiates and establishes communication with the monitor and then downloads the appropriate information and files Once the activation is complete the status bar displays an Activate Successful message QstartXML generates an activation event log that is ava...

Страница 38: ...HO should be configured to deliver data to PRISM or an FTP at the desired interval Data delivery files and alarm notifications will still be delivered to PRISM and or an FTP server when the modem is in the Always Off configuration Note If it is desired to have two way communications with the ECHO then Modem Power needs to be updated to turn the modem on during specific times of the day See below f...

Страница 39: ...the monitor for the entire day resulting in no designated power saving to the monitor on that day o Always Off Choose this option to configure the monitor to provide power to the modem only from 11AM to 12PM on that day offering the most significant power saving available within that day o Span On Choose this option to configure the monitor to provide uninterrupted power to the modem for the time ...

Страница 40: ... light is flashing wireless communications will be enabled 3 Change the connection type to Wireless and verify the IP address is correct 4 Verify the COMMS LED is a slow flashing green light 5 Attempt communication with the monitor by clicking the Status button 6 If the monitor status information is displayed wireless communication has been verified Monitor Status 7 Close the print preview of the ...

Страница 41: ... devices It is not powerful enough to risk negatively affecting or damaging devices Gathering Tools and Equipment Measuring Manhole Depth Installing the Mounting Bar Installing the Stainless Steel Wall Mount or Installing Wall Mount Bar Installing the Antenna Installing ECHO onto Mounting Bar Measuring Physical Offset of ECHO Note Manhole and sewer system work involves confined space entry and is ...

Страница 42: ...y the mounting and antenna option supporting the monitor Quantity Description ADS Part Number 1 ECHO monitor 9000 ECHO or 9000 ECHO 4VZ 1 Special Allen Wrench provided with ECHO monitor 509063 1 per field computer Bluetooth Dongle as needed 9000 0061 1 per field crew Blue ADS Magnet as needed 8000 0460 1 Antenna ECHO 9000 or ECHO 9000 4VZ 9000 0080 1 Antenna Extension Cable 16FT as needed for 9000...

Страница 43: ...enna Installation Listed below are the tools and equipment required for the installation of an antenna outside the manhole structure Medium sized non rotating demolition hammer with a 0 5 inch 13 mm 0 75 inch 19 mm or 1 inch 25 mm masonry chisel and bushing tool or an abrasive saw or grinder Masonry drill bits for drilling through manhole wall corbel and other materials o 0 5 inch 13 mm diameter m...

Страница 44: ... be installed flat on the mounting bar or rung Lag bolt L bracket and masonry drill bits for drilling through manhole wall corbel and other materials when there is no bar or rung from which to hang the antenna Measuring Manhole Depth Measure and record the manhole depth which is the distance from the rim of the manhole to the bottom of the invert Be sure to measure all the way to the invert not ju...

Страница 45: ...d Top Rung 2 Use the J Hook to pull the large loop under the rung and upward Using J Hook to Pull Tether Up From Top Rung 3 Pass the untethered end of the Mounting Bar through the large loop tying the tether to the rung Passing Untethered End Through Large Loop ...

Страница 46: ...ositioning for the Mounting Bar in the manhole frame so that the sensor has a clear view of the manhole invert This will be dependent on the positioning of the invert a The ECHO reading is taken near the front of the sensor so it is important that this portion of the sensor has a clear view of the manhole invert Point of Measurement b If the invert runs through the center of the manhole the mounti...

Страница 47: ...ely so the sensor housing can be pointed directly into the invert as shown in the diagram below Mount Rotation to Accommodate Offset d If the invert takes a bend as it runs through the manhole rotate the Mounting Bar appropriately to accommodate the bend as shown in the diagram below Mount Rotation to Accommodate Bend ...

Страница 48: ...ng the knob on the Mounting Bar in the manhole frame to ensure that the bar will provide a level sensor mounting surface Tighten the knob by hand to extend the bar and provide as tight of a fit as possible within the frame Grip the bar firmly and pull forcefully to confirm that the bar will not move slip shift or drop Bubble Level Confirming Secure Positioning Installing the Stainless Steel Wall M...

Страница 49: ...ing hole into the manhole wall The hole must have a minimum depth of 1 inches 3 18 cm Drilling the First Hole 3 With the anchor nut threaded to approximately one thread from the end of the stud to protect the threads hammer one of the anchors from the mounting kit included into the drilled hole until seated then remove the nut ...

Страница 50: ...ing hole of the bracket over the anchor stud and thread and tighten the nut Securing the Stainless Steel Wall Mount With the First Nut 5 With the wall plate vertical drill through the lower bracket hole into the wall Again the hole must have a minimum depth of 1 inches 3 18 cm ...

Страница 51: ...aining anchor stud through the bracket into the drilled hole until seated Then thread and tighten the nut Securing the Stainless Steel Wall Mount With the Second Nut 7 Use a torpedo level or similar to verify the pipe portion of the Stainless Steel Wall Mount is horizontally level ...

Страница 52: ... stud before reinstalling the bracket Recheck with the torpedo level and adjust the nut until the bracket is level Leveling the Stainless Steel Wall Mount Bar Adding Extension Rods to the Mounting Bar If the manhole is larger than standard sized openings utilize one Mounting Bar Extension Rod ADS p n 8000 0481 for frames extending 28 inches 711 mm to 36 inches 914 mm and two Mounting Bar Extension...

Страница 53: ...ew and hand tighten the Extension Rod onto the end of the Mounting Bar Screwing the Extension Rod onto the Mounting Bar 4 Screw and tighten the gray threaded plug onto the end of the Extension Rod Screwing the Gray Threaded Plug onto the Extension Rod 5 Replace the black rubber foot Replacing the Black Rubber Foot Note When adding two Extension Rods repeat the process on the tethered end ensuring ...

Страница 54: ... Wall Mount Bar bracket to the manhole wall with anchor screws for each of the bracket holes Securing Bracket to the Manhole Wall 4 Screw the Wall Mount Bar into the bracket secured to the wall Screwing Wall Mount Bar into Installed Bracket Note The extension rods are to be used with the Mounting Bar only and not for the Wall Mount If the Wall Mount is not sufficient in length purchase a longer ro...

Страница 55: ...less signal strength to install the antenna inside the manhole with the monitor The following installation instructions are applicable for installing the antenna inside the manhole when the monitor wireless signal strength is between 50dB and 85dB while the antenna is inside the manhole with the manhole lid closed Note In cases where the ECHO monitor is installed well below the manhole rim the ant...

Страница 56: ... with the signal Choose a location that is as flat as possible with a stable base material For optimum operations the 9000 ECHO 4VZ 9000 0080 antenna must be installed as flat as possible and parallel to the ground with the ADS logo facing up Select a location where the antenna will experience minimal direct impact from road traffic where possible Make sure the location exists beyond the manhole s...

Страница 57: ... the cable hole 9 Remove the white release tape from the antenna element Be careful to avoid contacting the black rubber mastic material with anything until the antenna is ready to be seated 10 Apply a piece of white release tape onto the top of the antenna and then seat the antenna into the bottom of the hole Once the antenna is firmly seated remove the release tape 11 Apply the asphalt on top of...

Страница 58: ...surface beside the manhole where the antenna cable is temporarily coiled Ensure there is no risk of the monitor falling into the manhole while connecting the antenna 2 Attach the antenna cable connector to the antenna port on the back of the ECHO first removing the electrical tape from the cable end when applicable Ensure the connector is secure 3 Wrap rubber splicing tape around the entire cable ...

Страница 59: ...the Mounting Bar Example of Temporary Tether 2 While holding the T handle lower the ECHO into the manhole making sure the monitor is oriented so that the sensor will have a clear line of sight to the manhole invert Placing Monitor on Mounting Bar 3 Place the clamp over the Mounting Bar and gradually tighten the T handle keeping the bubble level on the ECHO in the center of the bull s eye as much a...

Страница 60: ...ether NOTE DO NOT over tighten the ECHO handle Over tightening can compromise the strength of the handle ECHO Fully Installed Measuring Physical Offset of ECHO After installation of the ECHO is complete be sure to note the physical offset measurement that will be used for monitor activation and data collection in QstartXML Measure and record the physical offset which is the distance from the rim o...

Страница 61: ...Hardware Installation 3 21 Manhole Depth and Physical Offset Measurements ...

Страница 62: ... the monitor for it to begin recording accurate data This chapter includes the procedure for final configuration and monitor activation as well as verification of the monitor readings Also included are instructions on how to collect data from the ECHO Refer to the QstartXML online help for more detailed instructions on collecting monitor data and configuring activating and confirming the monitor ...

Страница 63: ...e Long Range Depth device must be reconfigured Input the measured values for Manhole Depth and Physical Offset Long Range Depth Dialog Manhole Depth Enter the distance in inches or millimeters from the manhole rim to the center of the invert Physical Offset Enter the distance in inches or millimeters from the manhole rim to the bottom of the parabolic reflector Manhole Depth and Physical Offset Me...

Страница 64: ...t be set to establish a baseline against which it will compare later readings to check for a Tilt alarm Click the Set button to set the initial values This will display reference values for the X Y and Z The Read button will display a comparison between current values and the initial base values Setting the Accelerometer 5 Continue other activities that require communication with the monitor or di...

Страница 65: ...lected on demand and must be configured to deliver data to an FTP server or PRISM at a pre defined interval using the Data Delivery device The procedure described in this section applies only to data collection occurring on demand 1 Select the monitor from which data will be collected from the Location Name drop down list in the Monitor section on the QstartXML main screen 2 Verify Connection type...

Страница 66: ...data collection process can be discontinued at any time by clicking on the Abort button View Data Dialog 7 View the data in tabular or graphical format on the View Data dialog The graph can be modified based on the time period and entities o Select the amount of data to be displayed on the graph at one time by selecting the appropriate option from the Report Type drop down list All Day Week or Mon...

Страница 67: ... in ascending order beginning with the lowest value 8 Close the View Data dialog when finished viewing the data by clicking on the x button at the top right corner of the dialog 9 Click on the Hangup button in the Functions section to discontinue communication with the monitor Note QstartXML generates a collect log entry corresponding to this data collection activity that includes a summary of the...

Страница 68: ...or can serve as a Modbus slave device and provides process values based on Modbus holding registers wirelessly through the internal cellular modem Note The 9000 ECHO 4VZ using Verizon LTE M communications does not support Modbus TCP IP unless the ADS SIM card has been replaced with a SIM card activated on the customer s Verizon VPN This chapter contains connection and reference information regardi...

Страница 69: ...s control system has the proper Modbus slave ID is configured for wireless TCP communication and has the correct IP address for the ECHO Once both systems are configured and activated verify that the process control system is receiving the appropriate Modbus register values Note If the ECHO is configured for Modbus TCP IP it will not be possible to communicate remotely with the monitor unless the ...

Страница 70: ...f measure with which the monitor was activated except for those noted within the table Note Modbus holding registers start at 40001 To address them with a Modbus Read Holding Register command use an address of 0 zero which will return data for register 40001 ADS uses two Modbus registers to return one little endian floating point number Registers that are not updated by the monitor will contain a ...

Страница 71: ...l Description Qstart Entity Standard Units of Measure Registers Full Pipe FULL PIPE N A 40017 40018 Overflow OVERFLOW N A 40019 40020 Battery Voltage BTYVOLT Volts 40021 40022 Cellular Signal Strength N A dBm 40023 40024 ...

Страница 72: ...rve to minimize unnecessary monitor downtime and data loss This chapter provides routine maintenance instructions as well as general diagnostic and troubleshooting guidelines for isolating and correcting monitoring system problems It also includes instructions on how to use the QstartXML software to run diagnostics upgrade the firmware in the monitor and view logs documenting various kinds of moni...

Страница 73: ...nd secure Inspect the Mounting Bar tether to ensure it is still secure and will prevent loss of equipment if the bar becomes dislodged Inspect the monitor for general integrity and verify that the monitor has no obvious mechanical defects Review the applicable logs in QstartXML to verify the status of the monitor clock communications firmware and battery pack Clean the monitor with paper towels as...

Страница 74: ...e and time corresponding to the log you want to view from the Logs box and then click on the View button The selected log displays in printable format Sample log 5 optional Click on the Print button to print the contents of the log file 6 Repeat steps 3 through 5 for each additional log you want to view and or print for the selected monitor location 7 Click on the close or x button to exit the win...

Страница 75: ...Select the Print button to print the report contents Print Preview dialog see Battery Voltage Checking the Antenna Cable Inspect the antenna cable during site visits Check the external antenna cable for damage kinks or breaks Make sure that moisture is not entering the monitor enclosure through the cable gland If the antenna has become damaged remove the damaged antenna and replace following the p...

Страница 76: ...connector from the PCB Press and hold down the center tab on the battery pack cable connector and pull it out from the circuit board power cable connector Place the top of the ECHO aside Bottom of the ECHO with Battery Disconnected 4 Remove the metal plate and then carefully remove the battery pack from the cradle in the enclosure using the white strap attached to the top of the battery pack Metal...

Страница 77: ... the monitor on site using a Bluetooth connection cable to verify communication Replacing the SIM Card in the Monitor The ECHO monitor performs wireless communications through an internal modem that is supported by a SIM card located inside the monitor enclosure in a holder on the PCB The SIM card typically requires replacement only upon failure which is rare or when a change in a wireless carrier...

Страница 78: ...tor to another Refer to the steps in the following two sections for guidance on replacing the SIM card in a 9000 ECHO or a 9000 ECHO 4VZ monitor Replacing the SIM Card 9000 ECHO Note If installing a SIM card that is not an ADS AT T public static SIM first deactivate the ECHO before beginning the steps below The Modem Setup device will need to be configured and the monitor reactivated with the new ...

Страница 79: ...mber Once the SIM card is deactivated you may discard it 7 Request a SIM activation of the new SIM from the service provider Include the SIM number and modem IMEI number Wait for confirmation the SIM has been activated 8 Insert the new SIM card into the SIM card holder 9 Reconnect the battery and verify that the COMMS LED illumines green The green LED will be solid once the ECHO is powered on and ...

Страница 80: ...tor is not awake taking readings or communicating and disconnect the battery cable The fuse will be next to where the battery cable connects to the PCB Fuse Located on the ECHO PCB 8 Remove the bad fuse from the PCB by gently but firmly pulling and lifting it straight up from the board 9 Carefully insert the new replacement fuse into the corresponding location on the board without bending the fuse...

Страница 81: ... of log then the date and time corresponding to the desired log from the Logs box and then click on the View button The selected log displays in printable format 18 optional Click on the Print button to print the contents of the log file 19 Repeat steps 3 through 5 for each additional log you want to view and or print for the selected monitor location 20 Click on the close or x button to exit the ...

Страница 82: ...ion related to CPU activity serial communication data logging and firmware upgrading ECHO LEDs The use of the blue magnet ADS p n 8000 0460 influences the LEDs These interactions are shown in the tables below Magnet Interactions with SENSE LED Magnet Functions Magnet Hold Time LED Color Indicate Magnet Detected 2 Second White Flashing Bluetooth Pairing 2 20 Seconds Off Override Power Saving for 1 ...

Страница 83: ...e Power Savings are set to Always Off the text message commands will be read only from 11AM to 12PM Command Description RESTART The RESTART command will restart the system by performing an internal hardware reset An abnormal reset will be recorded each time a RESTART command is received by the ECHO RESET The RESET command reloads the XML file clears pending alarms and then performs a RESTART CLEAR...

Страница 84: ...pgrade the firmware from the Location Name drop down list in the Monitor section on the QstartXML main screen 3 Click on the Upgrade button in the Functions section The user will be prompted with a warning to ensure data has been collected prior to the firmware upgrade The Open dialog displays 4 Browse to the file corresponding to the firmware download bin and then click on the Open button This pr...

Страница 85: ...commends collecting the data from the monitor before performing the modem firmware upgrade Use QstartXML to perform the Verizon LTE M modem firmware upgrade 1 Open QstartXML 2 Select the monitor for which you want to upgrade from the Location Name field in the Monitor section on the ADS QstartXML dialog 3 Click the Connect button in the Functions section to establish wireless communications with t...

Страница 86: ...tor battery voltage is below 6 8 volts If the Update Available value is No the Schedule button is not enabled and a modem firmware upgrade is not necessary Select the Close button and hang up Running Diagnostics on the Device The two diagnostic checks that can be performed on the ECHO involve the Long Range Depth sensor and the Accelerometer Steps 4 and 6 of the Reactivating the Monitor section of...

Страница 87: ...eshooting section Accelerometer Dialog Test Increasing Bluetooth Dongle Signal Strength If a better signal is needed for the Bluetooth dongle particularly to keep the computer a safe distance away from the manhole after installation a USB extension cable can be purchased Ensure it is A Male to A Female An example is shown below The dongle will be inserted into the female end of the extension cable...

Страница 88: ... of the dongle falling into the sewer If removed for normal use the tape will not leave any residue on the dongle Extension Cable with Bluetooth Dongle Extension Cable with Bluetooth Dongle Connected Female End of Extension Cable Male End of Extension Cable ...

Страница 89: ...essors incorrect information entered on the user s PC or low batteries Note If possible collect all monitor data prior to troubleshooting a monitor to prevent possible data loss Swapping a battery pack will not result in stored data loss This section provides general guidelines for troubleshooting and correcting problems with the ECHO monitor Direct Serial Connection to the Monitor If the Bluetoot...

Страница 90: ...Bluetooth communication is online Green On Solid Cellular communication is on but not registered Green Slow Flashing Modem Status Cellular communication is powered On and registered Red Yellow Green Flashing Cellular communication is powered On registered and online Blue Cyan Flashing Bluetooth communication is online and Cellular communication is powered On and registered Magenta White Green Flas...

Страница 91: ...be incorrect PC clock may have incorrect time Possible Solutions Verify the time on the PC clock and correct if necessary Verify the Time Zone and reactivate the monitor as necessary Reactivate the monitor to enable the clock Collect the data from the monitor and replace monitor if defective Problem You receive a Device Time Out message in Qstart Possible Cause Communication quality may be poor Ci...

Страница 92: ...may have been incorrect Monitor activation may have failed Monitor time may be incorrect Monitor firmware or variable file may be corrupt Possible Solutions Verify the start time of the data collect and recollect Verify whether the monitor has been activated and activate if necessary Check monitor time and reset clock if necessary Contact your regional ADS representative ...

Страница 93: ...tooth or serial connection and request the signal strength If the signal strength falls between 51 and 95 communication should be available If it reads below 95 use an external antenna or relocate the existing external antenna If relocation is not an option perform all communications on site Replace the battery pack if below 6 0 volts Cycle power to the monitor Disconnect battery for 10 minutes th...

Страница 94: ...nal ADS representative Problem The ECHO is sending false alarms Possible Causes Orientation over the invert is incorrect The alarm threshold ranges are too small Moisture may have accumulated in the parabolic reflector Possible Solutions Reorient the monitor over the invert Increase the alarm threshold ranges Wipe the inside of the parabolic reflector with a clean dry cloth Problem The depth measu...

Страница 95: ...nd or September are outside of reasonable values for the site Possible Solutions Verify manhole depth and physical offset values are correct Ensure temperature compensation values for March and September are reasonable Problem Long Range Depth data is being measured correctly but UNIDEPTH data is recording a straight line Possible Causes A Tilt alarm is present Possible Solutions Correct and reset...

Страница 96: ...olt 60Ah alkaline battery pack powering both the monitor and the wireless modem power to modem can be continuous or managed via duty cycles for power saving Battery Life 3 5 years at a 5 minute sample rate with data delivery every four hours to an FTP server when modem power is set to Always Off Battery life is reduced to 5 months when modem power is set to Always On These settings are discussed i...

Страница 97: ...ti tasking monitor operations Memory 1 megabyte non volatile program configuration and data storage and 256 kilobytes static RAM Storage Memory 8 megabytes NV flash 32 kilobytes NV FRAM Data Storage 545 days for 3 stored entities LRDEPTH and INTTEMP and UNIDEPTH plus a time stamp at a 5 minute sample rate Refer to Calculating the Total Days of Storage Available on page A 3 for details and instruct...

Страница 98: ...ng Deduct 2 to 3 days from the total days of storage to compensate for additional overhead in memory Following is the equation for calculating the total days of storage available in the monitor memory Data Storage Available in the Monitor in Bytes Total Days of Storage in the Monitor Memory Number of Readings Taken per Day for One entity X Memory Consumed for One Entity Reading Date Time Stamp X N...

Страница 99: ...0 mm Range 100 inches 2540 mm Resolution 0 01 inches 0 25 mm Measurement Point The pressure sensor will begin measuring when flow depths reach the manhole depth minus the physical offset the bottom of the parabolic reflector of the ECHO monitor Calibration Pressure sensor is calibrated to the ECHO Long Range Depth sensor every monitor wakeup until the monitor detects that the ultrasonic sensor is ...

Страница 100: ...D CS6 LRD SENSOR 8000 0447 PAD REPLACEMENT END RUBBER XPNDG ROD CS6 SENS Communication Parts 9000 0080 ANTENNA EXT 4G 3G MOLDED 12FT SMA 9000 ECHO or 9000 ECHO 4VZ 509154 EXTENSION ANT 16FT SMA F M LLC200A CABLE For 9000 0080 ANTENNA 509155 EXTENSION ANT 49FT SMA F M LLC200A CABLE For 9000 0080 ANTENNA 3800 0162 KIT ANTENNA ATI SLIM SMA TNC 9000 ECHO 3800 0163 KIT ANTENNA SMARTEQ MINI WING SMA TNC...

Страница 101: ...2 ADS ECHO Manual Monitor Replacement Parts 9000 0004 BATTERY PACK 9 VOLT RAIII ECHO 508071 FUSE MOLDED 315MA 250V TH SLOW BLOW 509063 TOOL HEX KEY T HANDLE 9 L 3 32 509076 RETAINER E RING HDUTY 3 8 SHAFT ...

Страница 102: ...oting 6 23 verifying wireless communication 2 21 viewing logs 6 2 6 9 wireless 1 4 compliance ATEX 1 7 CSA 1 12 Declaration of Conformity 1 13 EMC 1 11 hazardous area 1 7 IECEx 1 10 modem 1 6 Compliance FCC 1 4 Industry Canada 1 4 configuration 2 3 creating a monitor location 2 6 creating new default location 2 22 editing devices 2 8 editing the advanced device 2 14 editing the alarms device 2 11 ...

Страница 103: ...S considerations 1 6 parts and supplies 3 2 tools and equipment 3 3 intrinsic safety IS 1 6 maintenance 1 7 tools 1 6 investigating site characteristics 3 2 L logging temperature 2 15 logs 6 2 6 9 LRD sensor invert orientation 3 6 troubleshooting 6 24 M maintenance monitor 6 2 replacing fuse 6 8 restrictions 1 7 microprocessor unit 1 3 Modbus 5 1 configuration 5 2 data registers 5 3 SCADA 5 1 sett...

Страница 104: ...r 2 18 collecting data from the monitor 4 4 configuring the modem power parameters 2 20 downloading software 2 3 editing the advanced device 2 14 editing the alarms device 2 11 editing the data delivery device 2 13 editing the long range depth device 2 9 editing the notification information 2 16 editing the time zone device 2 11 final configuration 4 2 installing software 2 3 logging battery volta...

Страница 105: ...O Manual W wall mount bar installation 3 10 warranty 1 15 wireless communication 1 4 configuring the modem power parameters 2 20 installing the Bluetooth driver 2 3 Modbus 5 2 troubleshooting 6 23 verification 2 21 ...

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