6-22
ADS ECHO Manual
General Communication Problems
The following tables contain general techniques for troubleshooting communication problems.
Problem
Monitor does not answer through wireless communication.
Possible
Causes
Modem may be in the Power Savings Mode
Signal strength to the modem may be insufficient.
Battery pack may be dead or below minimum voltage
requirement
(6.0 volts).
Monitor may be defective.
Modem in monitor may be defective or in an unresponsive
state (this might be indicated by LEDs flashing rapidly).
Antenna or cable may be damaged.
Internet connection in office or field computer may be
down.
Wireless carrier may be experiencing problems.
Port 2100 may be blocked by IT department.
Possible
Solutions
Review Power Savings Log and verify whether modem
should be on or not.
Connect to monitor on site (through Bluetooth or serial
connection) and request the signal strength. If the signal
strength falls between -51 and -95, communication should
be available. If it reads below -95, use an external antenna
or relocate the existing external antenna. If relocation is not
an option, perform all communications on-site.
Replace the battery pack if below 6.0 volts.
Cycle power to the monitor. Disconnect battery for 10
minutes, then reconnect.
Replace the monitor.
Replace antenna/cable.
Restore Internet connection.
Check for wireless carrier outage.
Restore/establish permission to pass TCP/IP traffic via
Port 2100.
Problem
Monitor does not deliver alarms through emails or text
messages.
Possible
Causes
Text message or email address entered for alarm
delivery is incorrect.
Wireless carrier account has not been activated or set
up correctly.
Possible
Solutions
Verify the correct cryout address for alarm notification
through emailing or text messaging.
Verify that wireless carrier activated and correctly set up
account.
Contact your regional ADS representative.
Содержание ECHO 9000
Страница 13: ...Introduction and Overview 1 9 First Page of the ECHO IECEx Certificate of Conformity ...
Страница 16: ...1 12 ADS ECHO Manual Sample ECHO Declaration of Conformity Page 1 ...
Страница 17: ...Introduction and Overview 1 13 Sample ECHO Declaration of Conformity Page 2 ...
Страница 61: ...Hardware Installation 3 21 Manhole Depth and Physical Offset Measurements ...