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UP Plus 3D Printer User Manual

suring it’s kept clean and smooth on both sides.

holes)

•

Large parts

- For large parts, ensu

•

Regularly check your platform height!

which you may not even be aware of. To check your nozzle height, refer to section 3.3.2

8. Troubleshooting

Problem or error message

No power

Extruder or platform fails to

reach operating temperature

Material not extruding

Cannot communicate with

printer

Nozzle too cool

Platform too cool

Extruder head has a clicking

sound

Others

If the nozzle is

and clean it.

4. Troubleshooting

3D Printer User Manual v 2013.6.10

suring it’s kept clean and smooth on both sides. (no need to remove the plastic inside the

For large parts, ensure the platform is super toasty.

Regularly check your platform height!

It can change for a number of reasons, some of

which you may not even be aware of. To check your nozzle height, refer to section 3.3.2

Troubleshooting

Solution

Verify power cord is securely plugged in.

Extruder or platform fails to

reach operating temperature

1. Verify printer has initialised. If not, initialise the printer

2. Heater is damaged, replace the heater

Material is stuck in the extruder. See 3.3.3 Maintain (Extrude)

The gap is too wide between the bearing and wire feed roll

Cannot communicate with

1. Make sure the USB cable is connected to the

the PC

2. Unplug the USB cable, then plug in again.

3. Reset the printer—power off then power on.

4. Restart the PC

5. Make sure in Device Manager in Windows that the printer

driver is correctly installed.

6. Try with a different USB cable and with a different PC.

7. If using a USB Hub, try without it.

Close the vent door on the extruder head

Check in maintenance of the extruder temperature

contact support.

Check in maintenance of the platform temperature

contact support.

Extruder head has a clicking

This means that the drive gear is slipping on the fil

ment. Check the nozzle and column are clean.

Contact Technical Support : Support@3DPrintingSystems

If the nozzle is blocked, remove the nozzle

(only when the nozzle is hot)

and clean it.

Troubleshooting

(no need to remove the plastic inside the

It can change for a number of reasons, some of

which you may not even be aware of. To check your nozzle height, refer to section 3.3.2

e the printer

. See 3.3.3 Maintain (Extrude)

The gap is too wide between the bearing and wire feed rollers.

1. Make sure the USB cable is connected to the printer, and to

power off then power on.

5. Make sure in Device Manager in Windows that the printer

e and with a different PC.

Close the vent door on the extruder head

Check in maintenance of the extruder temperature and

temperature and

This means that the drive gear is slipping on the fila-

ment. Check the nozzle and column are clean.

3DPrintingSystems.com

(only when the nozzle is hot)

Содержание Up Plus

Страница 1: ...UP Plus 3D Printer User Manual v 2013 6 10 ...

Страница 2: ... the user s authority for use This document is protected by copyright All rights reserved Its use disclosure and possession are restricted by an agreement with 3D Printing Systems Ltd per software copyright No part of this document may be photocopied re produced or translated into another language without the prior written consent of 3D Printing Sys tems Ltd Copyright 2012 3D Printing Systems Limi...

Страница 3: ...ce Options 3 3 5 Preparing the Platform 3 3 6 Print Preferences 4 PRINTING Options During Printing Print Options 4 1 EXTRUDER VENT WIND BARRIER 4 2 CALCULATING MODEL COSTS 5 MODEL REMOVAL 5 1 REMOVING THE RAFT 5 2 REMOVING SUPPORT MATERIAL 6 MAINTENANCE 6 1 CHANGING THE MATERIAL COLOURS 6 2 VERTICAL CALIBRATION 6 3 CLEANING THE OUTSIDE OF THE NOZZLE 6 4 REMOVING CHANGING THE NOZZLE 2 3D Printer Us...

Страница 4: ...CLEAN THE EXTRUDER COLUMN 8 5 HOW TO CLEAN THE EXTRUDER DRIVE GEAR 8 6 SOLUTION FOR WINUSB DLL NOT FOUND 8 7 UPDATE THE DRIVER MANUALLY 8 7 1 WINDOWS 8 DRIVER INSTALLATION APPENDIX A SUPPORT APPENDIX B 3D SOFTWARE 3D CAD SOFTWARE 3D SCANNING SOFTWARE 2 3D Printer User Manual v 2013 6 10 Software Platform Leveling Calibration O AVOID WARPING LIFTING PARTS UDER COLUMN UDER DRIVE GEAR V2 EXTRUDER HEA...

Страница 5: ...ith a risk of fire or model deformation do not touch the model nozzle or the platform by hand part of the body while the printer is working or immediately after it has Protective glasses should always be worn when removing support material especially PLA The brown sections of the currently supplied gloves melt at around 200 degrees therefore please do not hold the extruder block with the gloves Th...

Страница 6: ...f not avoided may result in serious injury Gloves When performing certain maintenance procedures the machine may be hot and gloves are required to avoid burns Glasses Wear safety glasses to avoid injury to your eyes exposed to water or rain or damage may occur System or pull out the USB cable when loading a digital Extrude function keep at least 50mm between the nozzle and the blocked work properl...

Страница 7: ...ashing 2 times per second Printing in progress Flashing about every 2 seconds Printing has stopped is designed with ultimate portability and simplicity in mind The system allow you to print great models with only a few keystrokes even if you have never used a 3D printer before The system uses a nozzle to deposit molten plastic so print Congratulations on purchasing you re UP Plus 3D Printer 2 Over...

Страница 8: ...UP Plus 3D Printer User Manual 2 1 Appearance Figure 1 Front view of printer 2 3D Printer User Manual v 2013 6 10 view of printer 2 Overview ...

Страница 9: ...UP Plus 3D Printer User Manual Figure 2 Back view of printer 2 3D Printer User Manual v 2013 6 10 Figure 2 Back view of printer 2 Overview ...

Страница 10: ...UP Plus 3D Printer User Manual Figure 3 Accessories PARTS TOOLS Bag of spare screws and washers 2 3D Printer User Manual v 2013 6 10 Bag of spare screws and washers 2 Overview ...

Страница 11: ... 10 Specifications Physical Characteristics Material ABS or PLA White Layer Thickness 0 15 0 40mm fine 10 fast 100 cm3 h 140 140 135mm 5 KG 11 lb 245 260 350 mm Extrusion Temperature ABS 260 270c PLA 200 Platform Temperature ABS 100c PLA 50c Specifications Power Requirements 100 240VAC 50 60Hz 200W Input 19VDC 9 5amp Output optional feeder 12VDC 1amp Smart auto generated and easy to break away sup...

Страница 12: ...old the extruder head in place during shipping roll holder feeder guide onto the left side using the middle sized included alan key Remove screw b and attach the roll holder as per diagram and attach with screw b Open the foil bag that contains the ABS filament NOTE Do not let go of the end of the filament otherwise it will unravel which will then cause a block in the extruder head and several hou...

Страница 13: ...t onto the roll holder with the filament coming out from the back of the roll printer Feed the end of the filament through the filament guide through the feeder tube and feed about 10cm out the other end of the tube Top View Push the end of the filament into the print head feed the Perfboard on top of the black platform and attach the binder clips on the front in order to hold the as per picture A...

Страница 14: ...d align each of its 3 axis forward and backwards up down head moves left and right and then beeps Chapter 3 3 1 can print you need to set the height be tween the nozzle and the platform Chapter 3 3 2 Setting the Let the printer know you have added a new spool of material Click 3D Print Maintenance New Chapter 3 3 4 Other Maint nance Options Load the filament into the extruder head click 3D Print M...

Страница 15: ...Manual v 2013 6 10 the following 0 2mm Hollow Honeycomb bottom right 30 degrees these are the only values you ll need to Chapter 3 3 6 Print Preferences Select the overall print quality Average quality Good quality and takes longer Draft quality and takes less time Now click OK to start your first print The software will now spool the print job to printer Once finished spooling the printer will be...

Страница 16: ...se C 4 Troubleshooting 3D Printer User Manual v 2013 6 10 3 1 3 Installing drivers Required for Windows only MAC doesn t require drivers Connect the printer to a computer with the USB cable The computer should pop up the Found New Hardware Wizard window Choose No not this time and then next Then choose Install from a list or specific location Advanced then Next Here is a video on the driver instal...

Страница 17: ...Manual v 2013 6 10 The following dialogue box pops up Choose Continue Anyway and the drivers will install a If you have any problems installing the drivers or get a Winusb dll not found error please refer to the driver section in the troubleshooting section of this manual Sometimes 3DPrint FreeMC is referred as Free Motion depending on your model number Here is a video on the driver i stallation h...

Страница 18: ...t to check you have the latest ROM version number i Currently the ROM update can only be updated using the If you have a MAC it s best to get access to a Windows PC to just do the ROM update In the UP software click Help and About UP Compare Rom Vx xx in the about page to the file located in to C Program files x86 Plus x xx ROM If your ROM version on the About page is lower then follow 3 otherwise...

Страница 19: ... the printer must be initialised Click the Initialis the 3D print menu The printer will beep and the initialisation procedure will begin The printer and print head to the printer s origin and beep again when it is ready Mac version If your printer is not responding properly the first thing to try is to re initialis e option from the 3D Print menu If still not working switch off and on the printer ...

Страница 20: ...er folded over from the nozzle As each printer is slightly different this distance needs to be cal brated before starting to print out the correct nozzle distance please follow these steps Maintenance the below dialogue box will open MAC version In the text box type in the height to which you want the to move to and click the To button In the platform will move to 134mm The has a print height of 1...

Страница 21: ... that the Max value has increased by 1mm Note 1 until the platform is 0 2mm Once you have setup the nozzle height once you should do not need to do it again as it is You may need to regularly recalibrate nozzle height after moving the printer or if you find the models are not adhering to the platform properly or are warping If you happen to crash the platform into the nozzle while setting the heig...

Страница 22: ...UP Plus 3D Printer User Manual Windows version 4 Troubleshooting 3D Printer User Manual v 2013 6 10 Mac version Troubleshooting Mac version ...

Страница 23: ...inter User Manual v 2013 6 10 3 2 Using the basic functions program icon on the desktop 3D model or on the toolbar and select the model you want to open ports STL files which is the standard input format mat which is UP s proprietary compressed STL format There are thousands of free 3D printable models available at www thingiverse com 3D Print Edit View Tools Troubleshooting select the model you w...

Страница 24: ...n the build platform section the left mouse button on the model to select it Pink the right mouse button while over the model and a context menu will hoose unload the model or unload all models if you have more than one file open and hoose the model then click Save The file is saved in UP3 format size is 12 18 of the original STL file This is a convenient format for users to For a model to print c...

Страница 25: ... click the Also saving the model as a UP3 file then reopening the file can also fix it If you still cannot fix just try printing a rough version to see if it comes out If you still have errors use the option in the print screen called UnSolid Model and just print it Several separate models can be merged into a single file by using the Merge option from the Edit menu Simply open all the models you ...

Страница 26: ...UP Plus 3D Printer User Manual Windows version 4 Troubleshooting 3D Printer User Manual v 2013 6 10 Windows version Mac version Troubleshooting version ...

Страница 27: ... Troubleshooting 3D Printer User Manual v 2013 6 10 transformations Model Transformation can be achieved through the Edit menu or the toolbar he Move button and choose or input the in the text box Then choose the axis di rection in which you want to move Each time you click the axis but ton the model will move again 5mm along Z axis or down 5mm Procedure 1 Click on Move 2 Input 5 in the text box T...

Страница 28: ... which you want to scale if you only want to scale in one direction the model uniformly by 2 0 times Procedures 1 Click Scale 2 Input 2 0 in the text box 3 Click Scale again el by 1 2 times along the Z axis only Procedures 1 Click Scale 2 Input 1 2 in the text box 3 Click Z axis This option is provided as a convenient way to convert metric models to imp rial and vice versa To convert an imperial m...

Страница 29: ... closer and then merge the models together Click Edit menu click Merge which co bines multiple separate models into one model this can be saved as an UP3 file Other Maintenance Options Click Maintain on the 3D Print menu and the following dialog box pops up Windows version Mac version out of the nozzle Click on this button and the nozzle is heated When the temperature is high enough 260 C the mate...

Страница 30: ...the printer Once you click this button the cancelled You CANNOT resume a print job once the printer has been After you use the Stop All option you will need to re initialise the printer This button allows you to pause a print in mid progress you can print job where it left off This is very useful if you for example want to change the material co print Another popular use for pausing a job mid prin...

Страница 31: ...fboard to warp as well in these cases you will need to use more clips to hold it erfboard is cut at 45 degrees angle with the edge and just fits the size of the platform When printing starts plastic will have more chance to be pushed into all perforations and this provides a stronger mechanical bond with the bottom surface that prevents it from later lifting use the included red Perfboard pokers T...

Страница 32: ...pending on the model you are printing Windows version Mac version resolution layer thickness of the printer This can be between 0 2 the layer thickness the better quality the stronger the printed part and types of honeycomb fill that the interior of parts are made of These cut away i show the four different internal fill types Solid Honeycomb The part is made plastic which gives you the strongest ...

Страница 33: ...ing Smart Support software s Smart Support is where the software will automatically calculate where it requires support material The Bunny on the left was printed with 80 degree support and then the support material is broken away to on the right The recom degrees Support Angle Recommended Angle 30 at which support material gets inserted For example if 10 support material only gets used if angle o...

Страница 34: ...ort if the overhanging area is less than 5mm2 4 Troubleshooting 3D Printer User Manual v 2013 6 10 There is always a delicate balance between Plusmizing the amount of support material versus the quality of the part versus the difficulty of removing support ma The orientation of the part on the print platform is also g both how much support material ifficult the support material As a general rule i...

Страница 35: ...t starts to build support layers perpendicular to the raft layers layer The default value The part Angle determines at what point solid dense support material gets used If the angle is small than the printer will add solid fill layers under the part surface The thickness of this solid dense support is determined by the dense parameter nder the Support options as described below This parameter dete...

Страница 36: ...re will generally tell you if there is not enough material when you begin the print new one For large models results can be improved by preheating the build platform Click the Preheat option on the 3D Print menu and the printer begins to heat the platform Let the platform get up C before beginning to print Print and the print dialog box pops up Choose Preferences OK to begin to print Windows versi...

Страница 37: ...the platform down and then put the printer into sleep mode This simply determines the speed at which the printe general rule the slower you print the better the quality of the parts For tall parts running at Fast speed can be problematic as the printer can vibrate to the extent that print quality is affected For large surface area parts the Fine setting can be problematic as the printer takes long...

Страница 38: ... the raft from the platform Having the door heating can cool the platform unevenly thus resulting in Each printed layer bonds to the previous layer less making for a weaker part The under sides of printed curves have a smoother finish Recommend for small and intricate Support material is easier to remove Delaminating can occur in the model try with the door closed Recommend to keep the door closed...

Страница 39: ...ing quantities of material are used depending on the print mode Model info 30 30 30mm layer thickness 0 25mm 56cents 51cents The easiest way to calculate how much material will be used for your model is to use the Print Preview option under the 3D Print menu This will tell you the total weight of material used including the raft and any support material 12 for ABS plastic from www 3DPrintingSystem...

Страница 40: ... part that the printer lays down is referred to as the Raft In order to remove the raft from the model if the base of the model is flat is easiest using the spatula by sliding it bet and the model and then sliding left and right in between the model Pulling the raft off by hand will normally cause ABS fatigue marks were the ABS plastic goes white from stress You can easily get the original colour ...

Страница 41: ...density It is very easy to distinguish the model from the support material so it Have a look at the teapot in the above pictures The left picture shows the teapot with its support and the right picture shows the teapot with support material removed removed using a combination of tools Some material can easily be ked off by hand Support material close to the model is easier to remove us It takes so...

Страница 42: ...inter material 4 Troubleshooting 3D Printer User Manual v 2013 6 10 CAUTION The support material and the tools are sharp Wear gloves and safety glasses when removing the part from the printer material Troubleshooting CAUTION The support material and the tools are sharp Wear gloves and safety glasses when removing the part from the printer or support ...

Страница 43: ...aused the extruder and the platform remains heating Do not leave unattended 3D print Maintenance then click Withdraw to remove the old fil akes a couple of minutes for the extruder to reach 260c beeps you should be able to remove the filament Then click Extrude and load the new cut the end off the new filament before loading Tube or Straw to feed filament in between the roll guide and extruder hea...

Страница 44: ...brate and click OK the sta tus bar should then show 0 values as In the UP software open the Calibration model located in Calibrate96 UP3 e box form the 3D Print calibration model After the calibration model is printed measure the X1 and X2 length as shown in the enter the measured X1 and X2 values into the appropriate boxes Centre L shaped component and measure its deviation Put the exact value in...

Страница 45: ...nozzle to melt the resistant material like 100 percent cotton cloth or soft paper A pair of zers will also be required Then clip paper or resistant things with tweezers to Removing Changing the nozzle Should the nozzle become blocked you may need to remove it in order to unblock or change it To first click Withdraw in the maintenance screen then once the printer is at 260c use the nozzle wrench pr...

Страница 46: ...nter itself If you need to print spare parts for your printer the files for all spare parts can be found in the C Spare Parts folder 6 8 Leveling the platform There are two methods to level the platform choose a method that works best for you Software Platform Leveling Calibration Ensure your Perfboard is clean and smooth both sides as a small piece of plastic could cause the leveling to be uneven...

Страница 47: ...ding looking at a square surface while having to level a triangle tripod shape It is easier if you imagine you are leveling a Remove clips and Perfboard from the It is harder to level the platform with the Perfboard attached Click 3D Print Maintenance Enter 135 in the To box and click To and then move the platform closer to the nozzle by increasing the To Once the nozzle is just about 0 2mm away f...

Страница 48: ...he same gap between the nozzle and the platform at all four corners of platform Tips Tricks to avoid warping lifting When printing with ABS Plastic it is important to understand the material ABS is extruded from it comes out in an expanded state like most materials as it cools it will shrink If the part cools unevenly then it will warp or lift This normally happens in the corners of the part as th...

Страница 49: ... is connected to the the PC 2 Unplug the USB cable then plug in again 3 Reset the printer power off then power on 4 Restart the PC 5 Make sure in Device Manager in Windows that the printer driver is correctly installed 6 Try with a different USB cable and with a different PC 7 If using a USB Hub try without it 1 Close the vent door on the extruder head 2 Check in maintenance of the extruder temper...

Страница 50: ...ooling about 10 meters always keeping guide on the back of the printer needs to be at about 10 degree angle E sure the extruder can pull the filament without any stress Platform not level then nozzle gets blocked by platform being too close to the nozzle Nozzle too close to the platform Warping therefore the nozzle gets blocked by the warped part being too close to the nozzle Drive gear has plasti...

Страница 51: ...nce the printer beeps using the gloves and nozzle spanner unscrew the nozzle You might need to gently push the nozzle down while unscrewing the nozzle to remove it as the remaining plastic will act like a soft glue holding it in place hence t withdraw to heat up the residue plastic in the nozzle Soak the nozzle for 24hrs in acetone Then using the needle nose tweezers remove any left over plastic U...

Страница 52: ...ing your hand twist and poke up into the silver column of the extruder column removing any plastic residue Clean the plastic off the drill bit each time You might need to click Withdraw a few times to remove as much plastic residue as How to clean the extruder drive gear v2 extruder First Withdraw the filament from the extruder Once the printer beeps remove the fil ment from the extruder head Swit...

Страница 53: ...r User Manual v 2013 6 10 Winusb dll not found problem dll not found error message please follow the steps below Uninstall Older Driver and Automatically Install New Driver ontrol panel go to the System Properties dialog box and then 2 Click Device Manager button and the following dialog box will popup Find the e USB section 3 Click the right mouse button and select the Uninstall option The confir...

Страница 54: ... again Windows will find a new device Manually Program files UP Driver or C Program files X86 UP 6 There should now be a new driver section in the device manager as shown below Update the driver manually Here is a video on the driver installation http www youtube com watch v hGYTCRYkJr4 UP software nd the 3DPrint FreeMC it might also be referred as Free Motion or Unknown Device Manager dialog box ...

Страница 55: ...ide http 3dprintingsystems com windows 4 Troubleshooting 3D Printer User Manual v 2013 6 10 the default is C program files UP Driver 5 A Free Motion Card section should now have been inserted into the Device Manager Windows 8 driver installation To install the drivers for Windows 8 please follow this guide http 3dprintingsystems com windows 8 3d printer driver installation Troubleshooting ce Manag...

Страница 56: ...rintingsystems com support for your product please contact 3D Printing Systems New Zealand Phone 64 0 9 281 4206 support 3DPrintingSystems com support 3DPrintingSystems com 3D Software There are many great free or low cost 3D CAD programs that can be used for design scanning and fantastic free and very easy to use 3D modeling program for b ginners into 3D design and printing Intuitive 3D CAD simil...

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