ZyXEL Communications NWA-3550, User Manual

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Chapter 24 Troubleshooting
NWA-3500/NWA-3550 User’s Guide
293
The secondary controller AP’s wireless profiles do not appear in my wireless
network.
In case you have both primary and secondary controller APs in the network, the
secondary controller AP’s WLAN radio is turned off as long as the primary
controller AP is turned on. Thus, you will not see any of the secondary controller
AP’s wireless profiles in your wireless network.
The controller AP cannot detect some of the APs in the network.
Only NWAs in managed AP mode are visible to the controller AP.
The configuration updates I applied to the controller AP are not taking effect.
• If you have both primary and secondary controller APs in the network, note that
you can only configure one at a time. While the primary controller AP is online,
the secondary controller AP cannot configure any of the managed APs. However,
it still has to be turned on to synchronize with the primary controller AP’s latest
settings.
• Be sure you update the primary controller AP and not the secondary controller
AP when setting the congfiguration for the managed APs. If you accidentally set
up the secondary controller AP instead, the changes you made will not take
effect. They are overridden by the configurations of the primary controller AP
• The managed APs may be turned off or out of range while you were updating
their profiles. The changes will take effect when the managed APs are turned on
or are within range again.
Can the controller AP update managed APs that are turned off.
A managed AP may potentially be turned off if it is within range of its controller AP
while the controller AP updates its settings. The managed AP retains the last
settings acquired from the controller AP and is automatically updated once it is
detected again by the controller AP.