Chapter 26 Troubleshooting
EMG6765-Q10A User’s Guide
189
• See the chapter on
in the User’s Guide for more information.
I set up URL keyword blocking, but I can still access a website that should be blocked.
Make sure that you enable parental control in the
Parental Control
screen, set up rules and turn on the
rules. Make sure that the keywords that you type are listed in the rule’s
Keyword List
.
If a keyword that is listed in the
Keyword List
is not blocked when it is found in a URL, customize the
keyword blocking using commands. See the
Customizing Keyword Blocking URL Checking
section in the
I cannot access the Web Configurator after I switched to AP mode.
When you change from router mode to AP mode, your computer must have an IP address in the range
between “192.168.1.3” and “192.168.1.254”.
Refer to
for instructions on how to change your computer’s IP address.
What factors may cause intermittent or unstabled wireless connection? How can I solve this
problem?
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices.
To optimize the speed and quality of your wireless connection, you can:
• Move your wireless device closer to the AP if the signal strength is low.
• Reduce wireless interference that may be caused by other wireless networks or surrounding wireless
electronics such as cordless phones.
• Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the wireless client.
• Reduce the number of wireless clients connecting to the same AP simultaneously, or add additional
APs if necessary.
• Try closing some programs that use the Internet, especially peer-to-peer applications. If the wireless
client is sending or receiving a lot of information, it may have too many programs open that use the
Internet.
• Position the antennas for best reception. If the AP is placed on a table or floor, point the antennas
upwards. If the AP is placed at a high position, point the antennas downwards. Try pointing the
antennas in different directions and check which provides the strongest signal to the wireless clients.
