Chapter 26 Troubleshooting
EMG6765-Q10A User’s Guide
185
4
Disconnect and re-connect the power adaptor to the EMG6765-Q10A.
5
If the problem continues, contact the vendor.
26.3 EMG6765-Q10A Access and Login
I don’t know the IP address of my EMG6765-Q10A.
1
The default IP address of the EMG6765-Q10A in
Router Mode
is
192.168.1.1
. The default IP address of the
EMG6765-Q10A in
Access Point Mode
is
192.168.1.2
.
2
If you changed the IP address and have forgotten it, you might get the IP address of the EMG6765-Q10A
in
Router Mode
by looking up the IP address of the default gateway for your computer. To do this in most
Windows computers, click
Start > Run
, enter
cmd
, and then enter
ipconfig
. The IP address of the
Default
Gateway
might be the IP address of the EMG6765-Q10A (it depends on the network), so enter this IP
address in your Internet browser.
3
If your EMG6765-Q10A in
Access Point Mode
is a DHCP client, you can find your IP address from the
DHCP server. This information is only available from the DHCP server which allocates IP addresses on your
network. Find this information directly from the DHCP server or contact your system administrator for
more information.
4
Reset your EMG6765-Q10A to change all settings back to their default. This means your current settings
are lost. See
in the
Troubleshooting
for information on resetting your EMG6765-
Q10A.
I forgot the password.
1
The default password is in the back label of your EMG6765-Q10A.
2
If this does not work, you have to reset the device to its factory defaults. See
.
I cannot see or access the
Login
screen in the Web Configurator.
1
Make sure you are using the correct IP address.
• The default IP address of the EMG6765-Q10A in
Router Mode
is
192.168.1.1
. The default IP address of
the EMG6765-Q10A in
Access Point Mode
is
192.168.1.2
.
• If you changed the IP address (
), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
