Warranty and Service Information
Section 8
YSI Incorporated Drinking Water Monitoring Systems Operations Manual
8-2
8.2 AUTHOR
8.2 AUTHOR
8.2 AUTHOR
8.2 AUTHORIZED SERVICE CENTERS
IZED SERVICE CENTERS
IZED SERVICE CENTERS
IZED SERVICE CENTERS
YSI has authorized service centers throughout the United States and Internationally. For information about the
YSI Service Center nearest to you, please visit
www.ysi.com/envrironmental
and click “Tech Support”.
Alternatively, you can contact YSI Technical Support directly at 800-897-4151.
8.3 CLEANING INSTRUC
8.3 CLEANING INSTRUC
8.3 CLEANING INSTRUC
8.3 CLEANING INSTRUCTIONS
TIONS
TIONS
TIONS
NOTE: Before they can be serviced, equipment exposed to biological, radioactive, or toxic materials must
be cleaned and disinfected. Biological contamination is presumed for any instrument, probe, or other device
that has been used with body fluids or tissues, or with wastewater. Radioactive contamination is presumed
for any instrument, probe or other device that has been used near any radioactive source.
If an instrument, probe, or other part is returned or presented for service without a Cleaning Certificate, and
if in our opinion it represents a potential biological or radioactive hazard, our service personnel reserve the
right to withhold service until appropriate cleaning, decontamination, and certification has been completed.
We will contact the sender for instructions as to the disposition of the equipment. Disposition costs will be
the responsibility of the sender.
When service is required, either at the user's facility or at YSI, the following steps must be taken to insure
the safety of our service personnel.
)
In a manner appropriate to each device, decontaminate all exposed surfaces, including any containers.
70% isopropyl alcohol or a solution of 1/4 cup bleach to 1-gallon tap water are suitable for most
disinfecting. Instruments used with wastewater may be disinfected with .5% Lysol if this is more
convenient to the user.
)
The user shall take normal precautions to prevent radioactive contamination and must use appropriate
decontamination procedures should exposure occur.
)
If exposure has occurred, the customer must certify that decontamination has been accomplished and
that no radioactivity is detectable by survey equipment.
)
Any product being returned to the YSI Repair Center, should be packed securely to prevent damage.
)
Cleaning must be completed and certified on any product before returning it to YSI.