Yealink T46G Skype For Business Edition, Administrator'S Manual

Page: 371 / 421

Troubleshooting
357
How can I verify the firmware generation and version of the Skype for
Business phone?
Press the
OK
key when the Skype for Business phone is idle to check the firmware version. For
example: 28.8.0.50.
Item Description
1
28
A fixed number for each Skype for Business
phone model.

35: T48G

28: T46G

29: T42G/T41P

54: T40P
2
8
Firmware generation.
Note:
The larger it is, the newer the firmware
generation is.
3
0 A fixed number.
4
50
Firmware version.
Note:
With the same firmware generation, the
larger it is, the newer the firmware version is.
Why doesn’t the Skype for Business phone update the configuration?
Do one of the following:

Ensure that the configuration is set correctly.

Reboot the Skype for Business phone. Some configurations require a reboot to take effect.

Ensure that the configuration is applicable to the Skype for Business phone model.

The configuration may depend on support from a server.