Yealink MeetingSpace VC500, Administrator'S Manual

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Administrator’s Guide for Yealink VC800&VC500 Video Conferencing System
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to check the current configuration of the system and troubleshoot if necessary. For more
information on how to export system configuration, refer to
Importing/Exporting Configuration
on page 238 .
Viewing Call Statistics
You can enter the view call statistics screen during an active call. Information includes:

Total Bandwidth:
Uplink Bandwidth and Downlink Bandwidth.

Video
: Resolution, Codec, Bandwidth, Frame Rate, Jitter, Total Packet Lost, Packet Lost(%).

Protocol used during a call.

Device information of the far site.

Audio:
Codec, Bandwidth, Sample Rate, Jitter, Total Packet Lost, Packet Lost(%)

Share:
Resolution, Codec, Bandwidth, Frame Rate.
To view call statistics during an all via web user interface:
1.
Click
Home
.
2.
Hover your cursor over the desired participant, and then click to view call statistics.
To view call statistics during an all via the remote control:
1.
Press or to open
Talk Menu
.
2.
Press or to scroll to
Call Statistics
and then press .
3.
Press or to view call statistics for every participant.
4.
Press to return.
To view call statistics during an all via the CP960 conference phone:
1.
Tap -> during a call.
The touch screen displays all participants.
2.
Tap the desired participant to view call statistics.
Using Diagnostic Methods
The system supports the following diagnostic methods:

Audio Diagnose
: Test the audio input device and audio output device.

Camera Diagnose
: Test whether the camera can pan and change focus normally.

Ping
: Test whether the system can establish contact with a far-site IP address t entered.

Trace Route
: Tests the routing path between the local system and the IP address entered.
Above diagnostic methods can be configured using remote control. Ping and Trance Route can
also be configured via web user interface.