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Error Messages and Codes
3-53
C2X
Strip flag unexpected event during exit.
1.
Ensure that the media is not too thick and that it is supported by the system.
2.
Use a less glossy media.
3.
Ensure that the guides in the tray are snug against the media.
4.
If the drum maintenance unit is near the end of its life, replace it.
5.
Clean and inspect the exit rollers.
6.
Run the Paper Path Drive test.
C3M
The strip flag timed out waiting for the paper picked from Tray 2.
C3N
The strip flag timed out waiting for the paper picked from Tray 3.
C3P
The strip flag timed out waiting for the paper picked from Tray 4.
C3Q
The strip flag timed out waiting for the paper picked from Tray 1.
C3T
Strip flag time-out during transfix.
1.
Ensure that the media is correct size and type for the tray. If envelope jam, try a
different style.
2.
Check the drum maintenance unit for proper operation; replace if necessary.
3.
Ensure that the process drive assembly is correctly homed (see page 6-8).
4.
Ensure that the stripper carriage moves freely. Run the Stripper Contact test.
5.
Run the Transfix Drive Slow and Transfix Drive Fast tests.
C3X
Strip flag time-out during exit.
1.
Open the exit cover and ensure that the springs for the idler rollers are present
and installed correctly (they should be the same for all 5 rollers).
2.
Verify that the metal bar is installed on top of the exit guide.
C5X
Print pulled back into transfix nip during exit.
1.
Ensure that the media is not too thick and that it is supported by the system.
2.
Use a less glossy media.
3.
If the drum maintenance unit is near the end of its life, replace it.
4.
Clean and inspect the exit rollers.
5.
Run the Paper Path Drive test.
6.
Replace the lower exit guide assembly.
D2D
Exit flag unexpected event during warm-up.
D2M
The exit flag actuated unexpectedly when paper picked from Tray 2.
D2N
The exit flag actuated unexpectedly when paper picked from Tray 3.
D2P
The exit flag actuated unexpectedly when paper picked from Tray 4.
D2Q
The exit flag actuated unexpectedly when paper picked from Tray 1.
Jam Code Troubleshooting Procedures
(Continued)
Summary of Contents for WorkCentre C2424/DX
Page 1: ...WorkCentre C2424 copier printer Service Manual...
Page 2: ......
Page 16: ...xii WorkCentre C2424 Copier Printer...
Page 24: ...xx WorkCentre C2424 Copier Printer...
Page 92: ...2 48 WorkCentre C2424 Service Manual...
Page 300: ...6 14 WorkCentre C2424 Service Manual...
Page 374: ...8 64 WorkCentre C2424 Service Manual s2424 214 Back Frame...
Page 379: ...9 Section Parts Lists In this chapter Serial Number Format Using the Parts List Xerox Supplies...
Page 431: ......
Page 432: ...604E13990...