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Error Messages and Codes
3-31
13,328.43:
The CYAN heater is too hot.
13,330.45:
The CYAN heater took too long to reach its setpoint.
13,387.48:
The CYAN thermistor circuit is open.
13,389.41:
The CYAN thermistor circuit is shorted.
13,391.43:
The CYAN thermistor returned a bad reading, or was corrupted by ESD.
13,392.44:
The MAGENTA heater is too hot.
13,394.46:
The MAGENTA heater took too long to reach its setpoint.
13,451.49:
The MAGENTA thermistor circuit is open.
13,453.42:
The MAGENTA thermistor circuit is shorted.
13,455.44:
The MAGENTA thermistor returned a bad reading, or ESD corruption.
13,456.45:
The YELLOW heater got too hot.
13,458.47:
The YELLOW heater took too long to reach its setpoint.
13,515.41:
The YELLOW thermistor circuit is open.
13,517.43:
The YELLOW thermistor circuit is shorted.
13,519.45:
The YELLOW thermistor returned a bad reading, or ESD corruption.
13,520.46:
The BLACK heater got too hot.
13,522.48:
The BLACK heater took too long to reach its setpoint.
13,579.42:
The BLACK thermistor circuit is open.
13,581.44:
The BLACK thermistor circuit is shorted.
13,583.46:
The BLACK thermistor returned a bad reading, or ESD corruption.
Troubleshooting Procedure
Step
Questions and Actions
Yes
No
1
1.
Verify that the ambient temperature of the
room is within the systems optimal
environmental specification (see "System
Environmental Specifications" on
page 1-14).
2.
Is the room too cold or too hot?
Advise
customer of
specification
requirements.
Go to Step 2.
2
1.
Ensure ground integrity of the system, (see
"Ensuring Ground Integrity" on page 4-73).
2.
Are all components grounded properly?
Go to Step 3.
Resolve ground
integrity.
3
1.
Run the appropriate Ink Melt test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2.
Did the test pass?
Replace the
electronics
module.
Go to Step 4.
Summary of Contents for WorkCentre C2424/DX
Page 1: ...WorkCentre C2424 copier printer Service Manual...
Page 2: ......
Page 16: ...xii WorkCentre C2424 Copier Printer...
Page 24: ...xx WorkCentre C2424 Copier Printer...
Page 92: ...2 48 WorkCentre C2424 Service Manual...
Page 300: ...6 14 WorkCentre C2424 Service Manual...
Page 374: ...8 64 WorkCentre C2424 Service Manual s2424 214 Back Frame...
Page 379: ...9 Section Parts Lists In this chapter Serial Number Format Using the Parts List Xerox Supplies...
Page 431: ......
Page 432: ...604E13990...