Error Messages and Codes
3-43
37,027.45:
PEST - X-axis motor disconnect. The X-axis motor is not drawing the
expected power from the supply (both phases).
37,028.46:
PEST - X-axis motor disconnect. The X-axis motor (first phase) is not
drawing the expected power from the supply.
37,029.47:
PEST - X-axis motor short. The X-axis motor is drawing too much power
from the supply (first phase).
37,030.48:
PEST - X-axis motor disconnect. The X-axis motor (second phase) is not
drawing the expected power from the supply.
37,031.40:
PEST - X-axis motor short. The X-axis motor is drawing too much power
from the supply (second phase).
37,032.41:
PEST - Y-axis motor disconnect. The Y-axis motor is not drawing the
expected power from the supply.
37,033.42:
PEST - Y-axis motor short. The Y-axis motor is drawing too much power
from the supply.
Troubleshooting Procedure
Step
Questions and Actions
Yes
No
1
1.
Run the X-axis Drive test.
2.
Did the test pass?
Replace the
electronics
module.
Go to Step 2.
2
1.
Check the X- axis motor wiring for damage.
Replace the X-axis motor.
Troubleshooting Procedure
Step
Questions and Actions
Yes
No
1
1.
Remove any obstructions interfering with
drum rotation.
2.
Inspect the drum and ensure the drum
rotates smoothly, if not replace the drum and
retest.
3.
Did this correct the problem?
Complete.
Go to Step 2.
2
1.
Disconnect the Y-axis belt.
2.
Does the Y-motor shaft rotate smoothly?
Go to Step 3.
Replace the
Y-axis motor.
3
1.
Reconnect the Y-axis belt.
2.
Run the Y-axis Motor test.
3.
Did the test pass?
Replace the
electronics
module.
Go to Step 4.
4
1.
Check the wiring for damage.
Replace the Y-axis motor.
Summary of Contents for WorkCentre C2424/DX
Page 1: ...WorkCentre C2424 copier printer Service Manual...
Page 2: ......
Page 16: ...xii WorkCentre C2424 Copier Printer...
Page 24: ...xx WorkCentre C2424 Copier Printer...
Page 92: ...2 48 WorkCentre C2424 Service Manual...
Page 300: ...6 14 WorkCentre C2424 Service Manual...
Page 374: ...8 64 WorkCentre C2424 Service Manual s2424 214 Back Frame...
Page 379: ...9 Section Parts Lists In this chapter Serial Number Format Using the Parts List Xerox Supplies...
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Page 432: ...604E13990...