Xerox WorkCentre C2424/DX, Service Manual

Page: 247 / 432

Image-Quality Troubleshooting 5-7
Copied Image Colors Do Not Match the Original
Note
There can be slight color variations from an original copy to a solid ink print
resulting from the physical properties of the original, (i.e., ink jet copy, laser
toner copy, etc.)
Step Questions and Actions Yes No
1 1.
Print the Graphics Demo page from the
system control panel.
2.
Make a copy of the Graphics Demo page.
3.
Compare the copy to the original.
4.
Do the colors vary from the original?
Go to Step 2. Complete.
2 1.
Ensure supported media is being used.
2.
Check and/or adjust the control panel copy
settings.
NOTE: Print the Troubleshooting Print Quality
information page from the control panel
and review Output Quality and Color
Settings section to aid in adjusting copy
settings.
1.
Does adjusting the copy settings correct the
problem?
Complete. Go to Step 3.
3 1.
Perform the "Manual DADF to Scanner
Calibration" on page 6-9.
2.
Did this correct the problem?
Complete. Go to Step 4.
4 1.
Replace the document feeder.
2.
Did this correct the problem?
Complete. Go to Step 5.
5 1.
Inspect the cable connection between the
scanner assembly and the print engine.
2.
Is there any visible damage or defects in the
cabling, (i.e. bent or broken pins, etc.)?
Replace the
scanner
assembly. Replace in the
following order:
■
Electronics
module.
■
Scanner
assembly.