Troubleshooting
WorkCentre 7425/7428/7435
User Guide
220
The Printer Pulls Multiple Sheets Together
Paper Jam Message Stays On
Probable Causes
Solutions
The paper tray is too full.
Remove some of the paper. Do not load paper past
fill line.
The front edges of the paper are not even.
Remove the media, align the front edges, and then
reload it.
The media is moist from humidity.
Remove the media from the tray, and replace it with
new dry media.
Too much static electricity is present.
Try a new ream of paper.
Do not fan transparencies before loading in tray.
Probable Causes
Solutions
Some paper remains jammed in the printer.
Recheck the media path and make sure that you have
removed all of the jammed paper.
Check all doors on the printer.
Summary of Contents for WORKCENTRE 7425
Page 1: ......
Page 10: ...WorkCentre 7425 7428 7435 User Guide 10...
Page 18: ...Safety WorkCentre 7425 7428 7435 User Guide 18...
Page 86: ...Printing WorkCentre 7425 7428 7435 User Guide 86...
Page 87: ...87 Copying This chapter includes Basic Copying on page 88 Adjusting Copy Options on page 90 5...
Page 110: ...Copying WorkCentre 7425 7428 7435 User Guide 110...
Page 124: ...Faxing WorkCentre 7425 7428 7435 User Guide 124...
Page 150: ...Scanning WorkCentre 7425 7428 7435 User Guide 150...
Page 246: ...Product Specifications WorkCentre 7425 7428 7435 User Guide 246...
Page 258: ...Regulatory Information WorkCentre 7425 7428 7435 User Guide 258...