Troubleshooting
WorkCentre 6505 Color Laser Multifunction Printer
User Guide
185
Error Messages
Xxx Low
The toner in the specified cartridge is low. Purchase a new cartridge to
replace it. For details, see
Ordering Supplies
on page 169.
Waste Full
Xxx Cartridge
Replace the specified toner cartridge.
Tray Xxx Empty
The specified tray is out of paper. Open the tray, insert paper, then close
the tray.
Message
Condition/Reason/Solution
Fuser Error
Error 010-397
Check that the fuser is seated correctly, then restart the printer.
Check Unit
Imaging Unit
Sealing tape is still attached to the imaging unit. Remove the tape.
Over Heat
Please Wait
Error 042-700
Please Wait
The internal temperature of the printer is too high.
The printer has stopped.
Wait one hour before restarting the printer. Ensure that the printer has
adequate cooling space around it, and that the cooling vents are not
blocked.
Jam at Tray 1
Check Tray 1
Open Front Cover
Paper is jammed inside the paper tray.
Remove the jammed paper, then open and close the front cover. For details,
see
Clearing Jams at Tray 1
on page 205.
Jam at Tray 2
Check Tray 2
Open Front Cover
Paper is jammed inside the paper tray.
Open Tray 2 and remove the jammed paper.
Open and close the front cover. For details, see
Clearing Jams at the 250-
Sheet Feeder
on page 207.
Chk Manual Feed
Remove Paper
Open and close Front Cover
There is a jam at the manual feed slot. Remove the paper, then open and
close the front cover. For details, see
Clearing Jams at the Manual Feed Slot
on page 206.
Remove paper from Manual
Feed
Remove the paper at the manual feed slot.
Jam at Front Cover
Open Front Cover and Remove
Paper
Paper is jammed inside the printer.
Press the button to open the front cover, then remove the jammed paper.
Jam at Duplexer
Open Front Cover
Lift Transfer Unit
There is a paper misfeed at the duplex unit.
Press the button to open the front cover, then remove the jammed paper.
For details, see
Clearing Jams at the Duplex Unit
on page 208.
Code/Message
Condition/Reason/Solution
Summary of Contents for WorkCentre 6505
Page 16: ...Safety WorkCentre 6505 Color Laser Multifunction Printer User Guide 16 ...
Page 54: ...Installation and Setup WorkCentre 6505 Color Laser Multifunction Printer User Guide 54 ...
Page 144: ...Faxing WorkCentre 6505 Color Laser Multifunction Printer User Guide 144 ...
Page 180: ...Maintenance WorkCentre 6505 Color Laser Multifunction Printer User Guide 180 ...
Page 210: ...Troubleshooting WorkCentre 6505 Color Laser Multifunction Printer User Guide 210 ...
Page 216: ...Printer Specifications WorkCentre 6505 Color Laser Multifunction Printer User Guide 216 ...
Page 228: ...Regulatory Information WorkCentre 6505 Color Laser Multifunction Printer User Guide 228 ...
Page 232: ...Recycling and Disposal WorkCentre 6505 Color Laser Multifunction Printer User Guide 232 ...