Troubleshooting
WorkCentre 6505 Color Laser Multifunction Printer
User Guide
190
Paper cannot be fed.
Paper jams.
Multiple sheets are fed. Paper is
fed at an angle.
Paper is wrinkled.
Is the paper correctly loaded?
Load the paper correctly. For labels or envelopes, fan them well to allow air
to enter between each sheet before loading. For details, see
Loading Paper
on page 61.
Is the paper damp?
Replace with paper from a new ream. For details, see
Paper Storage
Guidelines
on page 57, and
Paper Usage Guidelines
on page 56.
The paper used is not suitable.
Load the correct type of paper. For details, see
Supported Paper and Media
on page 56.
Is the paper tray set correctly?
Push the paper tray completely into the printer.
Is the printer placed on a flat location?
Place the printer on a stable, flat surface.
Are the paper tray guides set in the correct positions?
Set the guides to the correct positions. For details, see
Loading Paper
on
page 61.
Paper is fed more than 1 sheet at a time.
Multiple feeding of paper can occur before the sheets of paper loaded in
the tray are used up. Remove the paper, fan it, and load again. Replenish
paper only when all the sheets of the loaded paper are used up.
Unusual noises.
The printer is not level.
Reposition the printer on a flat, stable surface.
The paper tray is not inserted properly.
Push the paper tray completely into the printer.
There is a foreign object inside the printer.
Turn off the printer and remove the foreign object. Refer to the Xerox
®
Support website at
www.xerox.com/office/WC6505support
.
Symptom
Reason/Solution
Summary of Contents for WorkCentre 6505
Page 16: ...Safety WorkCentre 6505 Color Laser Multifunction Printer User Guide 16 ...
Page 54: ...Installation and Setup WorkCentre 6505 Color Laser Multifunction Printer User Guide 54 ...
Page 144: ...Faxing WorkCentre 6505 Color Laser Multifunction Printer User Guide 144 ...
Page 180: ...Maintenance WorkCentre 6505 Color Laser Multifunction Printer User Guide 180 ...
Page 210: ...Troubleshooting WorkCentre 6505 Color Laser Multifunction Printer User Guide 210 ...
Page 216: ...Printer Specifications WorkCentre 6505 Color Laser Multifunction Printer User Guide 216 ...
Page 228: ...Regulatory Information WorkCentre 6505 Color Laser Multifunction Printer User Guide 228 ...
Page 232: ...Recycling and Disposal WorkCentre 6505 Color Laser Multifunction Printer User Guide 232 ...