Xerox VersaLink C405dn, User Manual

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Symptom
Probable Causes Solutions
There is a problem with the toner
cartridge for that color. Check the toner cartridge for
damage and replace if necessary.
For assistance, go to the Xerox
®
Support website at www.xerox.
com/office/VLC405support .
Partial blanks, creased paper, or
blotted printing. The paper is damp. Replace the paper.
The paper is outside the
recommended specification range. Replace the paper with a
recommended size and type. For
details, refer to
Supported Paper .
The printer is worn or damaged. For assistance, go to the Xerox
®
Support website at www.xerox.
com/office/VLC405support .
The toner cartridges are not
Xerox
® toner cartridges.
Verify that the toner cartridges
meet specifications and replace if
necessary. For details, refer to
Consumables .
The paper is impeded in the paper
path.
• Remove any paper or debris
from the paper path.
• Ensure that the trays are
pushed in all the way.
• Ensure that the rear cover is
closed and locked.
Condensation inside the printer
causes partial blanks or creased
paper. Power on the printer and leave it
on for at least one hour to get rid
of the condensation. For
assistance, go to the Xerox
®
Support website at www.xerox.
com/office/VLC405support .
Vertical blanks appear. The laser lenses are blocked. Clean the laser lenses. For details,
refer to
Cleaning the Laser Lenses .
The printer is worn or damaged. For assistance, go to the Xerox ®
Support website at www.xerox.
com/office/VLC405support .
The toner cartridges are not
Xerox
® toner cartridges.
Ensure that the toner cartridges
meet specifications and replace if
necessary.
220 Xerox ® VersaLink ® C405 Color Multifunction Printer
User Guide
Troubleshooting