Xerox VersaLink C405dn, User Manual

Page: 222 / 272

Symptom
Probable Causes Solutions
Blotchy or mottled images. The paper is too light or too thin. Choose a different paper type at
the control panel, in the
application, and in the print driver.
The paper is damp. Replace the paper.
The humidity is too high. Reduce the humidity in the room
or move the printer to a new
location.
Spots or lines appear at regular
intervals on the prints. One or more of the components in
the paper path is marking the
paper.
1 Print the Repeating Defects
pages.
At the control panel, touch
Device → Support → Support
Pages → Repeating Defects .
2 To determine the cause,
measure the distance between
the print defects.
• 28 mm (1.1 in.) - Drum
Cartridge
• 53 mm (2.1 in.) - Drum
Cartridge
• 75 mm (3.0 in.) - Drum
Cartridge
• 82 mm (3.2 in.) - Fuser
• 95 mm (3.7 in.) - Fuser
• 25 mm (1.0 in.) - Transfer
Belt
• 48 mm (1.9 in.) - Transfer
Belt
• 57 mm (2.2 in.) - Transfer
Belt
• 57 mm (2.2 in.) - Transfer
Roller
3 If the repeating defects match
one of these distances, replace
that item.
4 If the distance matches the
Transfer Belt or Transfer Roller,
call for service.
222 Xerox ® VersaLink ® C405 Color Multifunction Printer
User Guide
Troubleshooting