Xerox VersaLink C405dn, User Manual

Page: 219 / 272

Symptom
Probable Causes Solutions
The high-voltage supply is
defective. For assistance, go to the Xerox ®
Support website at www.xerox.
com/office/VLC405support .
Only one color is faded. Toner cartridge is empty or
damaged. Check the condition of the toner
cartridge and replace it if
necessary.
Color around the edge of printing
is incorrect. The color registration is incorrect. Adjust the color registration. For
details, see details, refer to
Color
Registration .
Stray black dots or white areas
(dropouts). The paper is outside the
recommended specification range. Replace the paper with a
recommended size and type, and
confirm that your control panel
and print driver settings are
correct. For details, refer to
Supported Paper .
There is debris on the rollers. Wipe the feed rollers with a clean
damp cloth to remove debris from
the rollers.
Note:
Do not touch the
transfer roller or the
exposed end of the transfer
belt. Fingerprints can cause
print-quality issues.
The toner cartridges are not
Xerox
® toner cartridges.
Ensure that the toner cartridges
meet specifications and replace
them if necessary. For details, refer
to
Consumables .
• Vertical black or color streaks or
multiple colored streaks or
lines.
• Streaks in only one color.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges
meet specifications and replace
them if necessary. For details, refer
to
Consumables .
Debris in the printer is dragging
against the toner before it is
fused. Remove any debris or paper scraps
from the paper path under the
rear cover.
Xerox ® VersaLink ® C405 Color Multifunction Printer
User Guide
219
Troubleshooting