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Phaser 6121MFP Service Manual
4-7
General Troubleshooting
Some parts of the image are lost
during 2-up copying.
When printing
envelopes, the scale
was specified and
then 2-up copying
was set.
With 2-up copying,
the scale is
automatically
adjusted. For 2-up
copying on media
with a narrow printing
area, set 2-up copying
and then adjust the
scale if necessary.
The printer resets or turns off
frequently.
The power cord is not
correctly plugged
into the outlet.
Turn off the printer,
confirm that the
power cord is correctly
plugged into the
outlet, then turn on
the printer.
The printer is making unusual
noises.
The printer is not
level.
Place the printer on a
flat, hard, level
surface.
The paper tray is not
installed correctly.
Remove the tray that
you are printing from
and reinsert it
completely into the
printer.
There is a foreign
object stuck inside
the printer.
Turn off the printer
and remove the
object.
The Fuser or Duplex
Unit are not installed
incorrectly.
Remove each unit and
reinstall correctly.
With 2-up on multiple copies, the
output is incorrect.
Both the printer
driver and the
application have
been set for collation.
For 2-up copying on
multiple copies,
choose Collate only in
the printer driver’s
Basic tab. Do not set
collation in the
application.
Booklet Left and Right Binding
output is incorrect.
Both the printer
driver and the
application have
been set for collation.
For Booklet Left
Binding and Booklet
Right Binding, choose
Collate only in the
printer driver’s Basic
tab. Do not set
collation in the
application.
Symptom
Cause
Solution
Summary of Contents for PHASER 6121MFP
Page 1: ...Phaser 6121MFP Multi Function Printer Phaser 6121MFP Service Manual...
Page 2: ......
Page 12: ...x Phaser 6121MFP Service Manual Contents...
Page 22: ...xx Phaser 6121MFP Service Manual...
Page 42: ...1 20 Phaser 6121MFP Service Manual General Information...
Page 106: ...2 64 Phaser 6121MFP Service Manual Theory of Operation...
Page 109: ...Phaser 6121MFP Service Manual 3 3 Error Messages and Codes s6121mfp 372...
Page 194: ...3 88 Phaser 6121MFP Service Manual Error Messages and Codes...
Page 306: ...6 44 Phaser 6121MFP Service Manual Adjustments and Calibrations...
Page 405: ...Phaser 6121MFP Service Manual 8 85 Service Parts Disassembly 3 Remove the spring s6121mfp 255...
Page 432: ...8 112 Phaser 6121MFP Service Manual Service Parts Disassembly...
Page 437: ...Phaser 6121MFP Service Manual 9 5 Parts List...
Page 477: ...Phaser 6121MFP Service Manual 9 45 Parts List...
Page 488: ...9 56 Phaser 6121MFP Service Manual Parts List...
Page 489: ...10 Chapter Wiring In this chapter Plug Jack Designations and Locator Diagrams Wiring Diagrams...
Page 530: ...1 6 Phaser 6121MFP Service Manual Index...
Page 531: ......