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Phaser 6121MFP Service Manual
Error Messages and Codes
Procedure
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
■
Loop Sensor (PS13), PL14.1.7
■
Transport Sensor (PS15), PL14.1.7
■
Duplex Unit, PL14.1
■
Engine Control Board, PL13.0.20
■
Board Locations (page 2-10)
■
Engine Control Board Wiring
(page 10-14)
Troubleshooting Procedure Table
Step Action and Questions
Yes
No
1
Verify the media is supported for use in
Tray 2. See “Media and Tray
Specifications” on page 1-15.
Is the media supported?
Go to step 2.
Replace the
paper with a
supported
paper type.
2
Check that the Duplex Unit door is able
to close completely.
Is it closed?
Go to step 3.
Fix the
problem
preventing the
door from
closing. If the
problem
persists, go to
step 3.
3
Clean the Duplex Unit Transport
Rollers, and if applicable, clean the
Duplex Unit Attachment Feed
Rollers(page 7-12).
Does the problem persist?
Go to step 2.
Complete.
4
Check the Paper Loop Sensor (PS13)
actuator, and then replace the sensor.
Does the problem persist?
Go to step 3.
Complete.
5
Check the Transport Sensor (PS15)
actuator, and then replace the sensor.
Does the problem persist?
Go to step 4.
Complete.
6
Replace the Duplex Unit (page 8-110).
Does the problem persist?
Go to step 5.
Complete.
7
Replace the Engine Control Board
(page 8-59).
Complete.
Summary of Contents for PHASER 6121MFP
Page 1: ...Phaser 6121MFP Multi Function Printer Phaser 6121MFP Service Manual...
Page 2: ......
Page 12: ...x Phaser 6121MFP Service Manual Contents...
Page 22: ...xx Phaser 6121MFP Service Manual...
Page 42: ...1 20 Phaser 6121MFP Service Manual General Information...
Page 106: ...2 64 Phaser 6121MFP Service Manual Theory of Operation...
Page 109: ...Phaser 6121MFP Service Manual 3 3 Error Messages and Codes s6121mfp 372...
Page 194: ...3 88 Phaser 6121MFP Service Manual Error Messages and Codes...
Page 306: ...6 44 Phaser 6121MFP Service Manual Adjustments and Calibrations...
Page 405: ...Phaser 6121MFP Service Manual 8 85 Service Parts Disassembly 3 Remove the spring s6121mfp 255...
Page 432: ...8 112 Phaser 6121MFP Service Manual Service Parts Disassembly...
Page 437: ...Phaser 6121MFP Service Manual 9 5 Parts List...
Page 477: ...Phaser 6121MFP Service Manual 9 45 Parts List...
Page 488: ...9 56 Phaser 6121MFP Service Manual Parts List...
Page 489: ...10 Chapter Wiring In this chapter Plug Jack Designations and Locator Diagrams Wiring Diagrams...
Page 530: ...1 6 Phaser 6121MFP Service Manual Index...
Page 531: ......