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Phaser 6121MFP Service Manual
3-69
Error Messages and Codes
Service Call Error Troubleshooting Procedures
0001 Main Motor Failure
The Main Motor lock signal remains HIGH for a predetermined consecutive period
of time while the Main Motor remains energized.
Initial Actions
Power down and reboot the printer.
Procedure
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
■
Main Motor, PL9.1.6
■
Engine Control Board, PL13.0.20
■
Power Supply, PL13.0.17
■
Board Locations (page 2-10)
■
Motors, Fans, and Solenoids
(page 2-12)
■
Map 1 - Engine Control Board
Plug/Jack Locator (page 10-5)
■
Engine Control Board Wiring
(page 10-14)
Troubleshooting Procedure Table
Step Action and Questions
Yes
No
1
Check the Engine Control Board
connector P/J8.
Is the connector seated properly?
Go to step 2.
Reseat the
connector. If
the problem
persists, go to
step 2.
2
Check the Main Motor for proper
positioning.
Is the motor engaged with the gears?
Go to step 3.
Reseat the
motor drive
properly. If the
problem
persists, go to
step 3.
3
Check the operation of the Main
Motor.
Is the motor faulty?
Replace the
motor
(page 8-79). If
the problem
persists, go to
step 4.
Go to step 4.
4
On the Engine Control Board, check
P/J2 at pins 1, 5, and 7 for +24V.
Are the voltages present?
Go to step 5.
Go to step 6.
Summary of Contents for PHASER 6121MFP
Page 1: ...Phaser 6121MFP Multi Function Printer Phaser 6121MFP Service Manual...
Page 2: ......
Page 12: ...x Phaser 6121MFP Service Manual Contents...
Page 22: ...xx Phaser 6121MFP Service Manual...
Page 42: ...1 20 Phaser 6121MFP Service Manual General Information...
Page 106: ...2 64 Phaser 6121MFP Service Manual Theory of Operation...
Page 109: ...Phaser 6121MFP Service Manual 3 3 Error Messages and Codes s6121mfp 372...
Page 194: ...3 88 Phaser 6121MFP Service Manual Error Messages and Codes...
Page 306: ...6 44 Phaser 6121MFP Service Manual Adjustments and Calibrations...
Page 405: ...Phaser 6121MFP Service Manual 8 85 Service Parts Disassembly 3 Remove the spring s6121mfp 255...
Page 432: ...8 112 Phaser 6121MFP Service Manual Service Parts Disassembly...
Page 437: ...Phaser 6121MFP Service Manual 9 5 Parts List...
Page 477: ...Phaser 6121MFP Service Manual 9 45 Parts List...
Page 488: ...9 56 Phaser 6121MFP Service Manual Parts List...
Page 489: ...10 Chapter Wiring In this chapter Plug Jack Designations and Locator Diagrams Wiring Diagrams...
Page 530: ...1 6 Phaser 6121MFP Service Manual Index...
Page 531: ......