Phaser 6121MFP Service Manual
4-5
General Troubleshooting
General Printer Problems
Symptom
Cause
Solution
No power to the printer.
The power cord is not
correctly plugged
into the outlet.
Turn off the printer if
on, confirm that the
power cord is correctly
plugged in, then turn
on the printer.
Something is wrong
with the outlet
connected to the
printer.
Plug another
electrical device into
the outlet and see
whether it operates
properly.
The power switch is
not correctly turned
on.
Turn off the printer,
then turn on the
printer.
The printer is
connected to an
outlet with a voltage
or frequency that
does not match the
printer specifications.
Use a power source
with the
specifications listed in
“Electrical
Specifications” on
page 1-14.
The control panel displays the
Toner Low message much sooner
than expected.
One of the toner
cartridges may be
defective.
Remove the toner
cartridges and inspect
them for damage.
Replace any that are
damaged.
Printed with heavy
toner coverage.
Check the paper
specifications to
ensure you are using
the correct type. Also
check that you are
using Xerox-approved
toner.
Cannot print.
The tray is out of
paper.
Verify that at least
Tray 1 is loaded with
paper, in place, and
secure.
There is a paper
misfeed or jam.
Clear the misfed
paper. See “Jam
Errors” on page 3-57.
Summary of Contents for PHASER 6121MFP
Page 1: ...Phaser 6121MFP Multi Function Printer Phaser 6121MFP Service Manual...
Page 2: ......
Page 12: ...x Phaser 6121MFP Service Manual Contents...
Page 22: ...xx Phaser 6121MFP Service Manual...
Page 42: ...1 20 Phaser 6121MFP Service Manual General Information...
Page 106: ...2 64 Phaser 6121MFP Service Manual Theory of Operation...
Page 109: ...Phaser 6121MFP Service Manual 3 3 Error Messages and Codes s6121mfp 372...
Page 194: ...3 88 Phaser 6121MFP Service Manual Error Messages and Codes...
Page 306: ...6 44 Phaser 6121MFP Service Manual Adjustments and Calibrations...
Page 405: ...Phaser 6121MFP Service Manual 8 85 Service Parts Disassembly 3 Remove the spring s6121mfp 255...
Page 432: ...8 112 Phaser 6121MFP Service Manual Service Parts Disassembly...
Page 437: ...Phaser 6121MFP Service Manual 9 5 Parts List...
Page 477: ...Phaser 6121MFP Service Manual 9 45 Parts List...
Page 488: ...9 56 Phaser 6121MFP Service Manual Parts List...
Page 489: ...10 Chapter Wiring In this chapter Plug Jack Designations and Locator Diagrams Wiring Diagrams...
Page 530: ...1 6 Phaser 6121MFP Service Manual Index...
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