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3-64
Phaser 6121MFP Service Manual
Error Messages and Codes
Original Doc. Jam
Use this procedure for all ADF jams.
Applicable Error Code
•
Original Doc. Jam
Open Doc. Feeder and
clear the original.
Reinsert original
and press the Start key.
Initial Actions
Follow the directions in “Initial Actions for Jam Errors” on page 3-56.
Procedure
Warning
To avoid the potential of electric shock, ensure the power to the printer is off
and the power cord is disconnected from the wall outlet prior to performing
each step of the following troubleshooting procedure.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
■
ADF Unit, PL1.1.6
■
Image Processor Board, PL13.0.29
■
Image Processor Board Wiring
(page 10-16)
Troubleshooting Procedure Table
Step Action and Questions
Yes
No
1
Check the media specifications
(page 1-15).
Does the selected paper meet
specifications?
Go to step 2.
Reload the
printer with
the proper
media and go
to step 2.
2
Clean the ADF Feed Roller (page 7-8).
Does the problem persist?
NOTE
To check operation of the ADF, enter
Service Mode, and select
Function > ADF
Feed Test,
and then press
OK
. To stop the
test, press the
Stop
button.
Go to step 3.
Complete.
3
Check the Image Processor Board
connectors P/J1 and P/J4.
Are the connectors seated properly?
Go to step 4.
Reseat the
connectors. If
the problem
persists, go to
step 4.
Summary of Contents for PHASER 6121MFP
Page 1: ...Phaser 6121MFP Multi Function Printer Phaser 6121MFP Service Manual...
Page 2: ......
Page 12: ...x Phaser 6121MFP Service Manual Contents...
Page 22: ...xx Phaser 6121MFP Service Manual...
Page 42: ...1 20 Phaser 6121MFP Service Manual General Information...
Page 106: ...2 64 Phaser 6121MFP Service Manual Theory of Operation...
Page 109: ...Phaser 6121MFP Service Manual 3 3 Error Messages and Codes s6121mfp 372...
Page 194: ...3 88 Phaser 6121MFP Service Manual Error Messages and Codes...
Page 306: ...6 44 Phaser 6121MFP Service Manual Adjustments and Calibrations...
Page 405: ...Phaser 6121MFP Service Manual 8 85 Service Parts Disassembly 3 Remove the spring s6121mfp 255...
Page 432: ...8 112 Phaser 6121MFP Service Manual Service Parts Disassembly...
Page 437: ...Phaser 6121MFP Service Manual 9 5 Parts List...
Page 477: ...Phaser 6121MFP Service Manual 9 45 Parts List...
Page 488: ...9 56 Phaser 6121MFP Service Manual Parts List...
Page 489: ...10 Chapter Wiring In this chapter Plug Jack Designations and Locator Diagrams Wiring Diagrams...
Page 530: ...1 6 Phaser 6121MFP Service Manual Index...
Page 531: ......