Xerox PHASER 6121MFP, Service Manual

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3-48 Phaser 6121MFP Service Manual
Error Messages and Codes
Error code: 00F6
Definition: Received incorrect response after sending EOR_EOP.
Solution:
1. Change the machine setting to ECM OFF, then resend again.
2. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00F7
Definition: After Received ERR, no response received after sending EOR_EOP
command.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then resend.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>
5. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00F8
Definition: At phase-D, transmitting units out EOR_EOM 3 times consecutively
but receive no answer.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then resend.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>
5. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00F9
Definition: Received incorrect response after sending EOR_EOM.
Solution:
1. Change the machine setting to ECM OFF, and then resend.
2. Print out the protocol report, and provide it to Technical Support for analysis.