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Xerox 4590 EPS/4110 EPS User Guide

6-2

6. Problem Solving

A message is displayed.

Cause

Has a paper jam occurred?

Yes

Action

For information on paper jams, refer to “Paper Jams” in this

chapter.

Cause

An error code displayed?

Action

Refer to “Error Code” in this chapter.

The machine is not working

properly.

Action

Refer to “Machine Trouble” in this chapter.

Yes

Image quality is not good.

Action

Refer to “Image Quality Problems” in this chapter.

Yes

Trouble during printing.

Action

Refer to “Trouble during Printing” in this chapter.

Yes

Summary of Contents for Legacy 4590

Page 1: ...Xerox4590EnterprisePrintingSystems Xerox4110EnterprisePrintingSystems User Guide Version 3 2 January 2008...

Page 2: ...arks of the respective companies and are also acknowledged Microsoft MS DOS Windows Windows NT Microsoft Network and Windows Server are either trademarks or registered trademarks of Microsoft Corporat...

Page 3: ...14 Paper and other media 2 1 Paper types supported 2 1 Normal paper printable paper 2 1 Custom nonstandard size paper 2 1 Storing and handling paper 2 3 Paper tray features 2 4 Automatic paper size de...

Page 4: ...on the DocuSP 2 32 Job Status 3 1 Job status overview 3 1 Checking current pending jobs 3 2 Checking completed jobs 3 3 When jobs are not completed correctly 3 3 Printing waiting jobs 3 4 Machine stat...

Page 5: ...igh Capacity Feeder 6 32 Paper jams in Tray 8 Post process inserter 6 33 Paper jams in lower left cover 6 34 Paper jams inside the body 6 35 Paper jams inside finisher left cover 6 38 Paper jams insid...

Page 6: ...ommon function settings 7 13 Safety and Notices 8 1 Safety notices 8 1 Electrical safety 8 1 Disconnect device 8 2 Laser safety 8 3 North America 8 3 Europe and other markets 8 4 Safety standards 8 5...

Page 7: ...t DocuSP Customer Documentation Set The DocuSP customer documentation in the DocuSP Media Kit provides information related to the use and installation of the DocuSP Controller Customer documentation u...

Page 8: ...to Tray Switching for continuous print operation Base configuration The standard or base configuration of the Xerox 4110 EPS 4590 EPS system consists of a Standalone FreeFlow DocuSP Controller for acc...

Page 9: ...m an application on a PC client workstation using print drivers within the application that convert the job to a print ready file and submit it for printing Web submission of print ready files PDF or...

Page 10: ...Xerox 4590 EPS 4110 EPS User Guide 1 4 1 Product overview Machine components WARNING To prevent personal injury do not touch any labeled area that indicates High Temperature 1 2 3 4 5 6 7 8 9 10 12 11...

Page 11: ...n this cover to replace the toner cartridge 6 Tray 1 2 3 4 Contains the media used for print output 7 Locking casters Locks the wheels of the machine Lock these casters after moving the machine to its...

Page 12: ...Xerox 4590 EPS 4110 EPS User Guide 1 6 1 Product overview 13 14 16 15 17 18...

Page 13: ...Collects used toner 15 Lever Use in order to pull out the transfer module 16 Fuser Fuses the printed image on the paper WARNING The fuser is extremely hot and will cause injury if jam clearing instruc...

Page 14: ...Xerox 4590 EPS 4110 EPS User Guide 1 8 1 Product overview 20 21 22 23 24 32 19 25 26 28 27 29 31 30...

Page 15: ...ut tray button Press this button to deliver and retrieve booklets from the output area 25 Right cover Open to clear paper jams replace staples clear jammed staples or remove the scraps from the punche...

Page 16: ...e names and functions of components and indicators on the Control Panel KEY POINT The screens shown on the User Interface are a representation only of the type of screens that may be seen on the syste...

Page 17: ...Press these buttons to enter the passwords and other numerical values 9 Clear Press this button if you have entered the wrong numerical value or if instructed by the UI 10 Log In Out This button is u...

Page 18: ...e on the machine will automatically activate when print data has not been received for a specified time thereby reducing power consumption NOTE For information about the power saving feature refer to...

Page 19: ...is performed internally on the machine for a while after the power switch is turned off Therefore do not unplug the power cord from the power outlet immediately after turning the power switch off NOTE...

Page 20: ...ft unused for a fixed period of time The machine then enters the Sleep mode if a further preset time elapses For example if the system administrator sets the Low Power Mode for 30 minutes and the Slee...

Page 21: ...de due to moisture such as water rain or vapor For more information contact the Customer Support Center Normal paper printable paper When using supplier paper known as printable paper for printing mak...

Page 22: ...rency Lightweight 52 63 gsm Heavyweight 1 106 216 gsm Heavyweight 2 217 253 gsm Labels Side 2 Paper preprinted Hole Punched Tab Stock 1 106 216 gsm Tab Stock 2 217 253 gsm Optional Tray 6 and Tray 7 H...

Page 23: ...arping Consider the following when handling paper and setting paper into the tray Align the stack of paper neatly before setting it in the tray Do not use paper that is folded creased or heavily warpe...

Page 24: ...machine automatically selects the paper tray containing the correct size paper without the user needing to select a specific paper tray The Automatic Tray Selection feature is active if Auto Size Det...

Page 25: ...ocuSP online Help Once you load the paper in the printer paper trays you may need to update the paper tray attribute settings to match the tray contents The Paper Color attribute for all trays must be...

Page 26: ...the paper tray do it slowly If pulled out with too much force the tray can hit and injure your knees 2 Load and align the edge of the paper against the left edge of the tray with the side to be copie...

Page 27: ...nees 2 Load and align the edge of the paper against the left edge of the tray with the side to be printed on facing up KEY POINT Do not load paper exceeding the maximum fill line Doing so might cause...

Page 28: ...g printing specify the instructions using either the Print dialog in the application or from the Printer Manager NOTE When adding paper to Tray 5 Bypass remove any paper remaining in the tray add it t...

Page 29: ...4 When loading a non standard paper size from Tray 5 Bypass move the paper guides to accommodate the paper 5 Select printing Load paper in the optional High Capacity Feeder Trays 6 and 7 1 Pull out th...

Page 30: ...he guide to the desired paper size 3 Fan the sheets before loading them into the tray With the side to be printed on facing up load and align the paper stack in the lower right corner of the tray as s...

Page 31: ...s to the heavier weight position 257 300 gsm Failure to do so may result in paper jams 5 Move both Paper Weight Switches to their appropriate positions 6 Push the tray in gently until it comes to a st...

Page 32: ...sed as separators and covers Media loaded here will not be used to make copies NOTE When adding paper to the Post Process Inserter remove any paper remaining in the tray add it to the stack of paper t...

Page 33: ...force the tray can hit and injure your knees 2 Load and align the edge of the tab paper against the right edge of the tray with the side to be printed on facing down 3 Move the two paper guide levers...

Page 34: ...he extension flap The extension flap can be extended in two stages When pulling out the extension flap do it gently 2 Hold the center of the paper guides and slide them to the desired paper size 3 Pla...

Page 35: ...media Load tab paper in Tray 8 Post process inserter 1 Hold the center of the paper guides and slide them to the desired paper size 2 If the paper in already printed on load the paper with the printed...

Page 36: ...oaded to maintain high print quality For more information about paper quality refer to Paper Tray Attributes in the System Administration Guide When setting a non standard paper size you must register...

Page 37: ...t the paper guides fit correctly in the slots and release the paper guide lever 5 Load and align the edge of the paper against the left side of the tray NOTE Make sure that the paper guides are adjust...

Page 38: ...f doing so it never returns to the original setting 1 Pull out the tray towards you until it stops WARNING When pulling out the paper tray do it slowly If pulled out with too much force the tray can h...

Page 39: ...il it comes to a stop NOTE Affix the paper size label to the front of the paper tray Change the paper size in the optional OHCF Tray 6 1 Pull out the tray towards you until it stops WARNING When pulli...

Page 40: ...guides correctly to match the paper size If the position of the paper guide is not correct the paper may not be fed properly and paper jams may occur CAUTION For paper heavier than 256 gsm slide both...

Page 41: ...tem Administration Guide or contact your System Administrator Map the paper type and weight KEY POINT The tray programming options available on the Printer do not consistently correspond with the tray...

Page 42: ...m2 Plain or Custom 75 All Custom 3 64 105 g m2 Plain or Custom 75 All Custom 4 64 105 g m2 Plain or Custom 75 All Custom 5 64 105 g m2 Plain or Custom 75 All Not applicable N A Pre Cut Tab 150 N A Any...

Page 43: ...vary from system to system and from marketplace to marketplace Therefore the UI screens shown here are a representation of the type of screens that may be seen on your particular system You can manua...

Page 44: ...uide 2 24 2 Paper and other media 3 Select the desired paper tray and select Change Settings 4 Select Paper Size 5 Select either Auto Size Detect or Variable If you select Auto Size Detect select save...

Page 45: ...elect the width and height of the paper by selecting the buttons b Select Save 6 Select Paper Type Color 7 Select the desired Paper Type and if applicable the Paper Color and then select Save NOTE If...

Page 46: ...return to the Tray screen 9 Select Save to return to the Paper Tray Attributes screen 10 Choose one of the following a If you want to change the attributes for another tray repeat Step 2 Step 8 b If...

Page 47: ...and other media Program change the DEFAULT tray settings System Administration 1 Press the Log In Out button 2 Enter the System Administrator Login ID password with the numeric keypad and select Conf...

Page 48: ...Xerox 4590 EPS 4110 EPS User Guide 2 28 2 Paper and other media 4 Select System Settings 5 Select Common Settings 6 Select Paper Tray Settings...

Page 49: ...er Tray Attributes 8 Select the desired paper tray and select Change Settings 9 Select Paper Size NOTE The Paper Size option is not available for Trays 1 and 2 The default paper size for Trays 1 and 2...

Page 50: ...her Auto Size Detect or Variable If you select Auto Size Detect select save to save and close the window If you select Variable the screen displays a Select the width and height of the paper by select...

Page 51: ...olor screen 12 Select the desired for the paper type and or paper color if applicable and then select Save NOTE If the optional OHCF Tray 6 is installed an additional Paper Type option Coated Stock is...

Page 52: ...em configuration The UI screens vary from system to system and from marketplace to marketplace Therefore the UI screens shown here are a representation of the type of screens that may be seen on your...

Page 53: ...uSP are correct you finished If the settings shown on the DocuSP are different from the actual tray contents continue to the next step 6 Double click on the desired tray to open the Properties window...

Page 54: ...Xerox 4590 EPS 4110 EPS User Guide 2 34 2 Paper and other media...

Page 55: ...tabs are present Current and pending jobs You can check lists of executing and pending jobs and display more details about the jobs You can also cancel an executing or pending job For more information...

Page 56: ...he time is displayed either in the form of Cumulative Time Required or Time Required NOTE The estimated job completion time is not displayed during data processing NOTE The information displayed can b...

Page 57: ...the Job Status button 2 Select the Completed Jobs tab NOTE Select to display the previous screen and select to display the next screen 3 To check the details of a job select the job 4 After checking t...

Page 58: ...t pending print jobs NOTE If there are no pending print jobs then you cannot select Print Waiting Jobs 1 Press the Job Status button 2 Select the Print Waiting Jobs tab 3 Locate and select the job to...

Page 59: ...er tray status and the optional overwrite hard disk status You can also set the printer mode For more information refer to the Machine status section of this chapter Billing Meter Print Report You can...

Page 60: ...lection from the Machine Status screen Machine information If you select Machine Information you can check the serial number machine configuration and software version 1 From the Machine Status screen...

Page 61: ...the machine Machine configuration screen You can check the configuration of the machine 1 From the Machine Status screen select Machine Information and then Machine Configuration NOTE Select to displa...

Page 62: ...en Software Version NOTE Select to display the previous screen and select to display the next screen 2 From the Software Version screen you can check the following items Paper tray If you select Paper...

Page 63: ...en Standby appears the overwriting operation has finished NOTE An optional package is necessary for this selection For more information contact the Customer Support Center KEY POINT Overwrite Hard Dis...

Page 64: ...e a selection Off line The printer cannot accept data Any data being sent is terminated and not printed On line The printer can accept data and is ready for printing jobs 3 Select the printer language...

Page 65: ...se the software default settings or select Custom Settings to select the custom settings memory number to use 3 Select Close to apply the stored programming Select Close repeatedly to return to the Sy...

Page 66: ...the currently set value 3 Select Confirm 4 Select Change Value 5 Using the numeric keypad enter the value to which you want to change the setting in New Value 6 Select Save 7 Select Close to leave thi...

Page 67: ...number to be deleted the information stored in this number is erased KEY POINT Deleted data cannot be restored 3 Select the memory number you want to store or delete 4 Select Close to apply the select...

Page 68: ...ues 1 Press the Machine Status button 2 From the Machine Status screen select the Billing Meter Print Report tab Billing meter You can confirm the total number of printed pages by individual billing m...

Page 69: ...en select Job Status 2 Select the report or list to be output Job History Report You can print the job results The data for the last 50 jobs is printed You can also automatically print a Job History R...

Page 70: ...items displayed depend on the options that are installed Settings List Common Items You can check the hardware configuration of the machine network information and the print feature setting status Fo...

Page 71: ...rmation about how to replace consumables refer to Replacing Consumables in the Maintenance chapter of this guide 1 Press the Machine Status button on the Control Panel 2 From the Machine Status screen...

Page 72: ...or History Report shows the last 50 errors that occurred on the machine The items displayed include the date and time error code and error category This section describes how to print the error histor...

Page 73: ...easily identified by its staple waste container Handling consumables Consider the following when handling and storing consumables Do not store boxes for consumables upright Do not unpack consumables u...

Page 74: ...Panel screen indicating when it is time to replace a toner cartridge If only a small amount of toner remains in a toner cartridge the machine may stop during printing and display a message If you con...

Page 75: ...cover of the machine 2 Turn the toner cartridge to the left until it aligns with the unlock sign 3 Pull out the toner cartridge slowly and then lift to remove it KEY POINT Used toner cartridges requir...

Page 76: ...box and shake the toner cartridge to the left and right before removing it from the bag 5 Hold the toner cartridge with the arrow mark facing up 6 Push the toner cartridge slowly to the end and turn...

Page 77: ...based on using 8 5 x 11 in A4 paper The number of pages that you can print is only an estimate and varies depending on conditions such as the content paper size paper type and the computer environment...

Page 78: ...plastic bag Close the bag with the provided ring If the bag is left open toner may leak out during disposal 6 Place the used container into the special bag and close it with the provided ring If the b...

Page 79: ...tly open Replacing the staple cartridge A message appears on the Control Panel screen when it is time to replace the staple cartridge CAUTION Using staple cartridges not recommended by Xerox may impai...

Page 80: ...the machine and grasp the R1 handle 3 Pull the staple cartridge straight out from the machine 4 Remove the staple cartridge from the staple case by rotating the staple cartridge up and out of the stap...

Page 81: ...the staple cartridge for booklets When a booklet finisher optional is installed and it is time to replace the staple cartridge for booklets a message appears on the Control Panel screen CAUTION Using...

Page 82: ...ple cartridge 3 Hold the tabs of the booklet staple cartridge and then lift to remove it 4 Holding the tabs of a new booklet staple cartridge return the cartridge to the original position and gently p...

Page 83: ...s from the staple cartridge A message will display on the Control Panel screen indicating that the container is full and it is time to replace it NOTE The following replacement procedures are also ill...

Page 84: ...Control Panel screen will display a message indicating when it is time to empty the punch scrap container Once you discard the scraps according to the message the machine resets the punch counter to 0...

Page 85: ...container the machine will not be able to detect that the scraps have been disposed Ensure that all scraps are discarded 1 Make sure that the machine has stopped and then open the right cover on the f...

Page 86: ...the machine WARNING Before you start to clean the machine be sure to switch off and unplug the machine Cleaning the machine without switching off the power may cause an electric shock CAUTION Do not...

Page 87: ...he rack Action Turn the power switch off and then firmly plug in the power cord Then turn the power switch on Refer to Power on off in Chapter 2 No Cause Is power of the correct voltage being supplied...

Page 88: ...aper Jams in this chapter No Cause An error code displayed Action Refer to Error Code in this chapter The machine is not working properly Action Refer to Machine Trouble in this chapter No Yes Image q...

Page 89: ...wer on off in Chapter 2 Is the power cord disconnected from the machine or the rear of the rack Is power of the correct voltage being supplied Make sure that the power supply is 200 240 V volts 15 A a...

Page 90: ...it to print again Refer to Loading paper in Tray 5 in Chapter 3 Unsatisfactory print quality A probable cause is an image defect Remedy the trouble referring to Image Quality Trouble described later...

Page 91: ...is there a foreign object in the machine Open the door of the machine or slide out the paper tray to remove the torn paper or the foreign object Refer to Paper Jams in this chapter or Loading paper in...

Page 92: ...n the print are skewed Is paper loaded properly in the tray Load paper correctly Refer to Loading paper in trays 1 and 2 in chapter 3 Is the paper guide for paper tray 5 manual feed set so that the tr...

Page 93: ...e is depleted or damaged Contact the Customer Support Center Black dots are printed The drum cartridge is depleted or damaged Contact the Customer Support Center Black lines are printed The drum cartr...

Page 94: ...a new ream Refer to Loading paper in Chapter 3 The paper in use is unsuitable Load suitable paper Refer to Loading paper in Chapter 3 The entire paper area is printed black The drum cartridge is depl...

Page 95: ...actually loaded paper differed from the setting on the print driver Either load paper of the correct size and type into Tray 5 Bypass or fan the paper thoroughly before loading it again Refer to Load...

Page 96: ...artridge is depleted or damaged Contact the Customer Support Center Text or images are printed at an angle The paper guide in the paper tray is not set at the correct position Set the horizontal and v...

Page 97: ...t the network cable to the DocuSP Controller For information about network connectivity refer to the System Administration Guide Cause Print mode is set to Off line Action Press the Machine Status but...

Page 98: ...f paper Action Supply paper to the printer Cause No paper for the specified paper size Action Set paper for the specified paper size Refer to Loading paper in trays 1 and 2 or Loading paper in Tray 5...

Page 99: ...with a different paper size Cause Paper size provided is different from the specified tray size No Action Change the paper size set in the tray or change print options to specify a tray that contains...

Page 100: ...use No Action Install the print driver for this model Cause The optional apparatus cannot be attached to the printer Action Check the options attached with this printer and reset the printer configur...

Page 101: ...tables is displayed or the problem persists even after you have tried the following solutions contact the Customer Support Center Refer to the following table for error codes and information on how t...

Page 102: ...iority settings 012 211 012 212 012 213 012 214 012 215 012 216 012 217 012 218 012 219 012 221 012 223 012 225 012 226 012 227 012 228 012 229 012 230 012 235 012 236 012 237 012 238 012 239 012 240...

Page 103: ...nt z Increase the size of the print page buffer z Add on memory For information about print modes and print guarantees refer to the online help for the print driver 016 708 O Cause Annotation is not p...

Page 104: ...Remedy Either confirm the print settings or correct the PJL command 016 755 P Cause Attempted to process PDF file which was specified to printing prohibited Remedy Cancel the printing prohibited speci...

Page 105: ...the above case select Tray 5 Bypass 024 931 O Cause The Staple Waste Container is full or near full Remedy Remove the Staple Waste Container and reinstall a new one 024 932 O Cause The Staple Waste C...

Page 106: ...correctly 027 770 O Cause PDL Printer Description Language error detected by the DocuSP Controller while processing a network print job Remedy Cancel and resend the print job If problem continues reb...

Page 107: ...78 260 078 261 078 262 078 263 078 264 078 265 078 266 078 267 078 268 078 269 078 270 078 271 078 272 078 273 078 274 078 275 078 276 078 277 078 278 078 279 078 280 O Cause Paper Tray 6 malfunctione...

Page 108: ...ase free disk space 116 740 P Cause Numerical value operation error occurred as a value exceeding the value limit of the printer was used in the print data Remedy Check the print data 116 747 P Cause...

Page 109: ...to remedy the problem 127 220 P O Cause Detected a communication error of the video system by the DocuSP Controller Remedy Remove and reinsert the cable connection between the printer and the DocuSP C...

Page 110: ...bt report the malfunction to our Call Center xxx yyy P O Cause An auto recoverable internal error occurred and the machine restarted automatically Remedy Select the Close button The machine is operati...

Page 111: ...d again after you have remedied the paper jam paper is probably jammed at another location Remedy this by following the message on the screen KEY POINT If a piece of jammed paper remains inside the ma...

Page 112: ...jam occurred KEY POINT Paper is sometimes torn and remains inside the machine if you draw out a tray without checking the paper jam position This may cause machine malfunction Check where the paper ja...

Page 113: ...ng describes how to remedy paper jams that occur on the Transport Unit 4 1 Make sure that the machine has stopped before opening the front cover 2 Pull out tray 1 3 Pull out Transport Unit 4 Tray 2 wi...

Page 114: ...ushed Transport Unit 4 will be inserted in simultaneously 7 Push tray 1 in gently until it comes to a stop 8 Close the front cover 9 A message will be displayed and the machine will not operate if the...

Page 115: ...chine 4 Move lever 3b to the right and then remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 5 Push the duplex module in gently until it comes to a s...

Page 116: ...ss 2 Remove the jammed paper and all paper loaded in paper Tray 5 Bypass KEY POINT When two or more sheets of paper are loaded remove all of the sheets from the tray NOTE If paper is torn check for an...

Page 117: ...he tray where the paper jam occurred KEY POINT Paper is sometimes torn and remains inside the machine if you draw out a tray without checking the paper jam position This may cause machine malfunction...

Page 118: ...Pull out the tray where the paper jam occurred KEY POINT Paper is sometimes torn and remains inside the machine if you draw out a tray without checking the paper jam position This may cause machine m...

Page 119: ...loaded in the Post Process Inserter KEY POINT When two or more sheets of paper are loaded remove all of the sheets from the tray NOTE If paper is torn check for any torn pieces of paper inside the ma...

Page 120: ...m includes a High Capacity Feeder open the front cover of Trays 6 and 7 to access this area 1 Open the lower left cover while gripping the release lever 2 Remove the jammed paper NOTE If paper is torn...

Page 121: ...opening the front cover 2 Turn the green lever at the center of the transfer module to the right until it is in the horizontal position and then pull the transfer module out to the end 3 Lift up the...

Page 122: ...ved lift up the lever 2c and then remove the jammed paper CAUTION Never touch the six protrusions which are visible when you lift up lever 2c WARNING Never touch a labeled area found on the fuser unit...

Page 123: ...lt to remove pull out the duplex module after returning the transfer module to the original position Then try again 8 Insert the transfer module completely and turn the green lever 2 to the left NOTE...

Page 124: ...jams at lever 1b NOTE Remedies differ according to the paper jam location Follow the instructions displayed to remove the jammed paper Paper jams at lever 1a and knob 1c 1 Make sure that the machine h...

Page 125: ...at lever 1d 1 Make sure that the machine has stopped and then open the left cover on the finisher 2 Move lever 1d upwards and remove the jammed paper NOTE If paper is torn check for any torn pieces of...

Page 126: ...n the light finisher 2 Move lever 1b to the right and remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 1b to the original position 4 C...

Page 127: ...per jams at lever 3g and knob 3f Paper jams at lever 4b and knob 3a NOTE Remedies differ according to the paper jam location Follow the instructions displayed and remove the jammed paper Paper jams at...

Page 128: ...ed and the machine will not operate if the staple finisher s right cover is even slightly open Paper jams at lever 3e and knob 3c 1 Make sure that the machine has stopped and then open the right cover...

Page 129: ...nd the machine will not operate if the right cover is even slightly open Paper jams at lever 3g and knob 3f 1 Make sure that the machine has stopped and then open the right cover on the light finisher...

Page 130: ...nd the machine will not operate if the right cover is even slightly open Paper jams at lever 4b and knob 3a 1 Make sure that the machine has stopped and then open the right cover on the light finisher...

Page 131: ...the Z folding unit when this optional unit is installed in a finisher D optional or a booklet maker finisher optional This section describes how to remedy paper jams that occur at the following locat...

Page 132: ...the light finisher 2 Move lever 2a up and turn knob 3a to the left Remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 2a to the original...

Page 133: ...r on the light finisher 2 Move lever 2b turn knob 2c to the right and remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 2b to the origi...

Page 134: ...and tri fold output tray 2d 1 Make sure that the machine has stopped and then open the right cover on the light finisher 2 Pull out the tri fold output tray 2d swing lever 2e to the right and remove...

Page 135: ...remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 4 Swing back the opened lever 2f or 2e and push back the tri fold output tray 2d 5 Close the finish...

Page 136: ...out the tri fold output tray 2d swing lever 2g to the right and remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 2g to the original p...

Page 137: ...nob 4a 1 Make sure that the machine has stopped and then open the right cover on the light finisher 2 Pull out unit 4 3 Turn knob 4a to the left to remove all the jammed paper from the left side of th...

Page 138: ...moved pull up on the green lever on the right top cover unit 4 and remove all the jammed paper 5 Return unit 4 to the original position 6 Close the finisher right cover NOTE A message will be displaye...

Page 139: ...put tray 1 Remove jammed paper from the output tray NOTE If paper is torn check for any torn pieces of paper inside the machine 2 Open and close the right cover of the finisher NOTE A message will be...

Page 140: ...the right cover on the light finisher 2 Turn knob 4a to the right to remove the jammed paper at the booklet output tray NOTE If paper is torn check for any torn pieces of paper inside the machine 3 C...

Page 141: ...ever 1a and Knob1c Paper jams at lever 1b Paper jams at lever 1d NOTE Remedies differ depending on where paper jam occurs Follow the instructions displayed and remove the jammed paper Paper jams in Lo...

Page 142: ...ms at lever 1a and Knob 1c 1 Open the front cover of the high capacity feeder unit 2 Move lever 1a to the right and turn knob 1c to the right Remove the jammed paper NOTE If paper is torn check for an...

Page 143: ...t and turn knob 1c to the right Remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 1b to the original position 4 Close the front cover o...

Page 144: ...pwards and remove the jammed paper NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Return lever 1d to the original position 4 Close the front cover of the High Capacity F...

Page 145: ...rt Center if the problem persists after you have tried these solutions If staples are stapled on the documents in the manner shown in the illustrations contact the Customer Support Center KEY POINT Re...

Page 146: ...y for staple jams in the staple cartridge 1 Make sure that the machine has stopped and then open the front cover on the finisher 2 Locate and grasp the R1 handle of the staple cartridge 3 Pull the sta...

Page 147: ...in the illustration and remove the jammed staple WARNING Be careful when removing jammed staples to avoid hurting your fingers 5 Snap the staple cartridge back into the staple case 6 Push the removed...

Page 148: ...If the staples cannot be removed after carrying out the above procedures contact the Customer Support Center Staple jams at staple cartridge for booklets The following describes the remedy for staple...

Page 149: ...hurting your fingers 5 Holding the tabs of the booklet staple cartridge return the cartridge to the original position and gently push it until it clicks 6 Return the unit to its original position 7 C...

Page 150: ...De curl button and the change is applied immediately NOTE Pressing the Reset button on the Control Panel cannot change the curling correction mode 1 Check how the output copy is curled 2 Check the De...

Page 151: ...The curling correction is automatically performed according to the paper size or output orientation It is recommend that this feature be used in Auto mode The Auto mode is entered in the following cas...

Page 152: ...Xerox 4590 EPS 4110 EPS User Guide 6 66 6 Problem Solving...

Page 153: ...5 Bypass Image loss width First 0 157 in 4 mm or less last 0 157 in 4 mm or less and top front 0 157 in 4 mm or less Paper tray 1 2 8 5 x 11 in A4 Paper tray 3 4 A5 A4 A4 A3 B5 B4 5 75 x 8 25 7 x 10 8...

Page 154: ...es min 11 x 17 A3 55 pages min 12 x 18 34 prints min Continuous 1 sided print same magnification 7 x 10 B5 95 prints min 8 5 x 11 A4 90 prints min SEF 8 5 x 11 A4 64 prints min 7 x 10 B5 64 prints min...

Page 155: ...0 IPP NetBEUI SMB IPX SPX NetWare Ether Talk Apple Talk DocuSP Supported OS Microsoft Windows Me Microsoft Windows 2000 Microsoft Windows XP Unix Mac OS 7 5 3 9 2 2 Mac OS X 10 2 x 10 3 3 Dimensions 5...

Page 156: ...92 mm height Weight 159 lbs 72 kg Important The weight does not include any papers Item Specification Sheet size SEF 8 5 x 11 A4 8 5 x 13 8 5x14 10 x 14 B4 11 x 17 A3 12 x 18 12 6 x 17 7 SRA3 12 6 x 1...

Page 157: ...an include the Folder Module with Z fold on large stock C and Z tri fold and Bi fold Item Specification Tray type Output Tray Collated Uncollated Finisher Tray Collated Uncollated Offset available Boo...

Page 158: ...t unavailable Y direction is 8 in 203 mm or less 11 7 in 297 mm or more Uncollated unavailable X or Y direction is 13 182 mm or less Capacity D2 Finisher 3 000 sheets 200 sets 7 x 10 B5 8 5 x 11 A4 16...

Page 159: ...gle 2 places parallel Important Angled stapling is possible only for 8 5 x 11 in A4 and 11 x 17 in A3 sheets Stapling other than 8 5 x 11 in A4 and 11 x 17 in A3 sheets is parallel to the paper edge P...

Page 160: ...using Bi Fold feature Important A maximum of 58 lb 220 g m2 for covers Tray 8 Post process inserter Paper size 8 5 x 11 A4 SEF 8 5 x 11 A4 11 x 17 A3 SEF 7 x 10 B5 SEF 7 x 10 B5 10 x 14 B4 SEF 8 5 13...

Page 161: ...tely extended Item Specification Item Specification Engineering Z Fold on large stock Z paper size 11 x 17 A3 10 x 14 B4 8K Loading capacity Max 80 sheets A3 11 17 Xerox 20 lb 75 g m2 paper Z folding...

Page 162: ...r for SRA3 12 6 in 320 mm wide a margin of 0 45 in 11 5 mm left and right NOTE The actual printing area may vary depending on the printer plotter control language Extended printing area If you choose...

Page 163: ...19 in If installed this unit replaces any existing HCF Booklet Maker Finisher Includes the inserter and provides saddle stitch and bifolding when creating booklets Folder Module Enables you to run job...

Page 164: ...e Customer Support Center When moving the machine do not subject the unit to shocks When closing the document cover be careful not to trap your fingers Do not place things close to the ventilation ope...

Page 165: ...r Switching to Power Saving Mode Log In Out UserID input System Settings System Settings Common Settings Machine Clock Timers Auto Power Saver For details refer to Auto Power Saver in the System Admin...

Page 166: ...orts in the System Administration Guide Checking That a Job Has Completed From the Job Status screen Job status Completed Jobs For details refer to Checking Completed Jobs in the System Administration...

Page 167: ...e type of electrical supply indicated on the product data plate label If you are not sure that your electrical supply meets the requirements please consult your local power company for advice Use only...

Page 168: ...f any of the following conditions occur immediately switch off the power to the machine and disconnect the power cord from the electrical outlet Call an authorized Xerox service representative to corr...

Page 169: ...ith CDRH regulations and must be attached to laser products marketed in the United States This product does not emit hazardous laser radiation CAUTION Use of controls or adjustments or performance of...

Page 170: ...on and maintenance CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product contains laser warning...

Page 171: ...s not specifically described in the documentation supplied with your product Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance of the product and could c...

Page 172: ...ventilation and servicing Place the machine on a level solid surface not on a thick pile carpet that has adequate strength to support the weight of the machine Do not attempt to move the machine A le...

Page 173: ...ass A digital device pursuant to Part 15 of the Federal Communications Commission FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment i...

Page 174: ...US This product generates 13 56 MHz using an Inductive Loop System as a Radio Frequency Identification system device RFID This device meets the FCC Part 15C Unlicensed Modular Transmitter Approval req...

Page 175: ...epresentative or by contacting Environment Health and Safety Xerox Bessemer Road Welwyn Garden City Herts AL7 1BU England Tel Number 44 0 1707 353434 WARNING This product is certified manufactured and...

Page 176: ...s of Deposit Paper Money Bonds and Obligations of certain agencies of the government such as FHA etc Bonds U S Savings Bonds may be photographed only for publicity purposes in connection with the camp...

Page 177: ...n Naturalization Certificates may be photographed 6 Passports Foreign Passports may be photographed 7 Immigration Papers 8 Draft Registration Cards 9 Selective Service Induction Papers that bear any o...

Page 178: ...seals wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by the Go...

Page 179: ...lty of making such reproductions which include Currency notes Bank notes and cheques Band and government bonds and securities Passports and identification cards Copyright materials or trademarks witho...

Page 180: ...ction machines personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generat...

Page 181: ...ion contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site www eiae org Perchlorate Material This product may contain one or more Perchlo...

Page 182: ...Xerox 4590 EPS 4110 EPS User Guide 8 16 8 Safety and Notices...

Page 183: ...curl button curling correction mode 64 functions 64 mode and function 65 Deleting programming 8 DocuSP Controller 5 DocuSP Interface 3 DocuSP operating systems 3 DocuSP supported protocol 3 E Error co...

Page 184: ...ing and handling 3 Paper jams 25 Tray 5 Bypass 30 paper jams Finisher 53 High Capacity Feeder 31 32 post process inserter 33 Paper size specifications 1 Paper supply capacity 2 paper tray configuratio...

Page 185: ...le cartridge replacing 7 staple cartridge for booklets replacing 9 Staple jams in the staple cartridge 60 in the staple cartridge for booklets 62 staple waste container replacing 11 Stapler faults 59...

Page 186: ...Xerox 4590 EPS 4110 EPS User Guide I 4 Index...

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Xerox Legacy 4590, User Manual

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