Xerox EC70, User Manual

Page: 136 / 182

Symptom
Cause Solution
The sender loads the pages
incorrectly. Contact the sender.
The printer answers the call,
but does not accept incoming
data. Not enough memory. If the job contains several graphics,
the printer does not have enough
memory. If memory is low, the printer
does not answer. Delete stored
documents and jobs and wait for the
existing job to complete. This
increases available memory.
The received fax size is
reduced. The paper supply in the printer
does not match the document size
sent. Confirm the original size of the
documents. Documents are reduced
based on the available paper supply in
the printer.
Faxes cannot be received
automatically. The printer is set to receive faxes
manually. Set the printer to an automatic
reception.
The memory is full. Load paper if it is empty, and then
print the faxes stored in the memory.
The telephone line is connected
incorrectly. Check the telephone line connection.
If it is disconnected, connect it.
There is a problem with the fax
machine of the sender. Make a copy to check that the printer
is operating correctly. If the copy was
printed correctly, have the recipient
check the condition of the fax
machine.
136 Xerox ® EC70 Color Copier/Printer
User Guide
Troubleshooting