Xerox DocuPrint 305, User Manual, Page: 116 / 169

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5 Troubleshooting
016-503 SMTP server name is not set correctly.
Check whether the settings for SMTP server are correct under [Properties] of CentreWare Internet
Services. Also check the settings for DNS server.
Refer to
• “Environment Settings for E-mail Printing” (P. 50)
016-504 POP3 server name is not set correctly at [POP before SMTP] for sending e-mails.
Check whether the settings for POP3 server are correct under [Properties] of CentreWare Internet
Services. Also check the settings for DNS server.
Refer to
• “Environment Settings for E-mail Printing” (P. 50)
016-505 Failed to login to POP3 server at [POP before SMTP] for sending e-mails.
Check whether the POP3 user name and password are correct under [Properties] of CentreWare
Internet Services.
Refer to
• “Environment Settings for E-mail Printing” (P. 50)
016-701 PCL XL print data cannot be processed due to insufficient memory.
When [High Resolution] is selected for [Print Mode] in the [Graphics] tab, set it to [Standard] and
print again.
Refer to
• Online Help for the printer driver
016-702 PCL XL or PostScript print data cannot be processed due to insufficient print page buffer.
Use one of the following methods to fix the error:
• When [High Resolution] is selected for [Print Mode], set it to [Standard].
• Select [On] for [Page Print Mode] in the [Detailed Settings] tab (for PCL XL only).
• Increase the print page buffer.
• Install the additional memory (optional) to increase the memory.
Refer to
• [Print Mode] / [Page Print Mode]: Online Help for the printer driver
• Print page buffer: “Allocate Memory” (P. 92)
016-705 Cannot save Secure Print documents as the hard disk (optional) has not been installed.
The hard disk has to be installed in order to use the secure print feature.
016-706 The number of users of Secure Print/Sample Print has exceeded the limit.
Cancel some of the unnecessary documents or secure print user data stored in the printer, and
print again.
Refer to
• Online Help for the printer driver
016-707 Cannot print Sample Print jobs as the hard disk (optional) has not been installed or there is a hard
disk error.
The hard disk has to be installed in order to use the sample print feature.
016-716 TIFF file cannot be spooled due to insufficient disk memory.
Either install the hard disk (optional) or increase the free space by deleting unnecessary data in
the hard disk.
016-720 PCL command syntax error in print processing.
Delete the print job, and print again.
Error code Reason/Action