Page 2-8
Xerox WorkCentre 450c/450cp Service Manual
E014
While transmitting, the WorkCentre received a
Memory Full or Out of Paper signal. The page
was not completely received, or a page was
received with an unacceptable number of errors.
There could be telephone line noise or line
errors.
Check the remote machine and the
telephone line. Reduce the transmission
speed and try again.
E015
The WorkCentre had an error while transmitting,
or there were mismatched identification signals
between the two machines.
Check that junk mail is disabled on the
remote machine (this feature filters out
calls from unknown fax numbers). Retry
the operation.
E016
The WorkCentre received a confirmation to end
retries from the remote machine when it tried to
end a retransmission.
No action.
E017
The password sent from the WorkCentre did not
match the password from the remote machine.
Call the remote location and verify the
password. Retry the operation.
E020
The WorkCentre does not have a document
stored for remote retrieval (poll out).
Store a document to be retrieved, and
then contact the remote location to retry
the operation.
E021
The password you entered to retrieve the
document from the remote machine (poll in) is
incorrect.
Call the remote location and verify the
password. Retry the operation.
E022
The remote machine does not have the capability
to respond as requested. The WorkCentre is not
compatible with the remote machine.
Check that junk mail is disabled on the
remote machine. Call the remote
machine with a handset to verify it is still
operable. Then retry the operation.
E023
A line of data could not be decoded within the
prescribed time, or there is a transmission speed
mismatch (receive errors).
Check the WorkCentre with a known
good machine.
E024
The WorkCentre timed out while receiving a fax
because it did not receive a command from the
remote machine within the required time frame.
Call the remote location and have the fax
resent, or retrieve the document from the
remote machine (poll in).
E025
The remote machine cannot do what you are
requesting from the WorkCentre.
Communications are terminated due to poor line
conditions resulting in too many errors.
Check the WorkCentre with a known
good machine.
E026
The WorkCentre did not receive a post message
response from the remote machine after three
attempts. The WorkCentre used all of its retry
attempts.
Check the WorkCentre with a known
good machine.
Table 2-1 WorkCentre 450c/450cp Error Codes (Continued)
Code
Meaning
Action
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