Xerox WorkCentre 450c/450cp Service Manual
Page 2-7
RAP 1.2: Error Codes
This section lists the error codes you may
see the WorkCentre LCD and in printed
reports. An error code indicates a
problem occurred during fax
transmissions or reception.
Table 2-1 WorkCentre 450c/450cp Error Codes
Code
Meaning
Action
E001
Communication ended without errors.
No action.
E003
The remote machine sent a disconnect signal
while the WorkCentre was waiting for the remote
machine to identify its capabilities.
Retry the operation. If unsuccessful, test
with a known good machine.
E004
The telephone line dropped while communicating
with the remote machine.
Call the remote machine with a handset
to verify the phone line is good. Then
retry the operation.
E005
The remote machine did not respond while the
WorkCentre was waiting for a confirmation to
send. The remote user may have stopped the fax
machine while receiving, or the telephone line
could be bad.
Call the remote machine with a handset
to verify the phone line is good.
E006
An internal error occurred at the WorkCentre.
You may have tried to send a document, but it
was not found in memory, or the data needed to
send a document could not be found
Retry the operation.
E007
An internal error occurred at the WorkCentre.
No action.
E008
The remote machine did not respond after the
WorkCentre’s three attempts to confirm the
remote machine’s ability to receive the fax. The
telephone line could be noisy.
Retry the operation. If unsuccessful, test
with a known good machine.
E009
There is a transmission speed mismatch
between the WorkCentre and the remote
machine, which can be caused by a noisy phone
line. The two machines will try different
transmission speeds.
If this is a consistent problem when
sending a fax to the remote machine,
always send the fax at slower speed or at
a later time.
E010
The WorkCentre timed out when it received a
(PRI) signal (T3 timeout).
Check the WorkCentre with a known
good machine.
E011
The remote machine is busy. The WorkCentre
used all of its redial attempts.
Use a handset to check the remote
machine. Retry the operation at a later
time.
E012
The WorkCentre received an illegal disconnect
signal from the remote machine. There could be
a problem with the remote machine.
Check the WorkCentre with a known
good machine.
E013
The WorkCentre received an unexpected signal
or illegal command from the remote machine.
There could be a problem with the remote
machine.
Check the WorkCentre with a known
good machine.
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