Xerox Color C60 Series User Manual Download Page 165

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Troubleshooting

This section includes:

•

Clearing Jams in the Finisher at Position 3a

•

Clearing Jams in the Finisher at Position 3c

•

Clearing Jams in the Finisher at Position 3d

•

Clearing Jams in the Finisher at Position 4

•

Clearing Jams in the Booklet Tray

Clearing Jams in the Finisher at Position 3a

To clear jams at position 3a:

If the paper is visible at the output tray exit, remove the paper by pulling it gently
in the direction shown.

Open the front door of the Business Ready finisher.

Lift green handle 3a.

Carefully remove the paper.

• If the paper is torn, remove all torn pieces from the finisher.

12-7

Xerox

Color C60/C70 Printer

User Guide

Business Ready Finisher and Booklet Maker

Summary of Contents for Color C60 Series

Page 1: ...Xerox Color C60 C70 Printer User Guide Software Version 1 0...

Page 2: ...d trademarks of Adobe Systems Inc PostScript is an Adobe registered trademark used with the Adobe PostScript Interpreter the Adobe page description language and other Adobe products Apple Macintosh an...

Page 3: ...Ozone Release 1 6 Maintenance Safety 1 7 Printer Symbols 1 8 Environmental Health and Safety Contact Information 1 8 2 Product Overview 2 1 Introduction 2 1 Printer Configurations 2 2 Parts of the Pr...

Page 4: ...quired Finishing Accessories 2 13 Interface Module 2 14 Vertical Transport Module 2 14 Getting Additional Information 2 14 3 Installation and Setup 3 1 Before Using the Printer 3 1 Xerox Welcome Cente...

Page 5: ...ng a Set of Commonly Used Printing Options in Windows 5 1 Saving a Set of Commonly Used Printing Options for Macintosh 5 2 Xerox Services for UNIX Systems XSUS 5 2 Launching XSUS 5 3 Printing from Lin...

Page 6: ...6 7 Image Quality Adjustments 6 7 Specifying the Original Type 6 7 Adjusting the Darkness Sharpness and Saturation 6 8 Automatically Suppressing Background Variations 6 8 Adjusting the Contrast 6 8 Se...

Page 7: ...r 7 4 Additional Send from Folder Options 7 4 Using Job Flow Sheets 7 5 Printing Stored Files Using CentreWare Internet Services 7 5 Retrieving Scanned Files to Your Computer Using CentreWare Internet...

Page 8: ...the Original Size 8 7 Book Faxing 8 7 Reduce Enlarge 8 8 Fax Options 8 8 More Fax Options 8 9 Internet Fax Options 8 9 Adding Address Book Entries 8 10 Adding an Individual Address 8 10 Deleting an In...

Page 9: ...ia Misfeeds 10 4 Clearing Paper Jams 10 5 Clearing Paper Jams from Tray 1 Tray 2 Tray 3 or Tray 4 10 5 Clearing Paper Jams from Tray 5 Bypass Tray 10 6 Clearing Paper Jams in Document Feeder 10 6 Clea...

Page 10: ...ying the Components 12 2 Maintenance 12 2 Replacing Staples in the Main Stapler Unit 12 2 Replacing Staples in the Booklet Maker Component 12 4 Emptying the Hole Punch Waste Container 12 5 Troubleshoo...

Page 11: ...13 27 Paper Jams at 2d and Lever 2g 13 28 Paper Jams at Unit 4 and Knob 4a 13 29 Paper Jams at Finisher Top Tray 13 30 Paper Jams at Finisher Stacker Tray 13 31 Paper Jams at the Optional Booklet Make...

Page 12: ...ironmental Information 15 3 Environmental Information Providing Environmental Solutions and Reducing Cost 15 3 Germany 15 5 Blendschutz 15 5 L rmemission 15 5 Importeur 15 5 Turkey RoHS Regulation 15...

Page 13: ...1 All Countries 16 1 North America 16 1 European Union 16 1 Domestic Household Environment 16 2 Professional Business Environment 16 2 Collection and Disposal of Equipment and Batteries 16 2 Business...

Page 14: ...Xerox Color C60 C70 Printer xii User Guide Table of Contents...

Page 15: ...WARNING Hot surface on or in the printer To avoid personal injury use caution WARNING Moving parts To avoid personal injury use caution Notices and Safety Carefully read the following instructions be...

Page 16: ...al Guidelines Warning Do not push objects into slots or openings on the printer Touching a voltage point or shorting out a part could result in fire or electric shock Do not remove the covers or guard...

Page 17: ...n the rear of the device If you are not sure that your electrical supply meets the requirements consult your local electricity provider or a licensed electrician Warning The device must be connected t...

Page 18: ...ct the printer to an electrical outlet that does not have a ground connection terminal Warning Avoid the potential of electrical shock by ensuring that the printer is grounded properly Electrical prod...

Page 19: ...st free area Do not store or operate the printer in an extremely hot cold or humid environment Do not place the printer near a heat source Do not place the printer in direct sunlight to avoid exposure...

Page 20: ...e in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Vacuum Cleaner Use for Toner Spills Use a broom or wet cloth to wipe off...

Page 21: ...printer Always exercise care when moving or relocating your printer Contact your Xerox representative to arrange the relocation of your printer Never throw toner print drum cartridges or toner contai...

Page 22: ...surface Wait the indicated time before handling WARNING Moving parts To avoid personal injury use caution Environmental Health and Safety Contact Information For more information on Environment Health...

Page 23: ...d Features Energy Saver Mode Printer Information Consumables Optional Accessories Getting Additional Information Introduction The Xerox Color C60 C70 shown alone and configured with the following 2 dr...

Page 24: ...er Configurations Description Printer Model Configuration This printer model prints at speeds of up to 65 ppm for Black and white and up to 60 ppm for color The Xerox Color 60 This printer model print...

Page 25: ...Stylus 4 Tray 5 Bypass 5 Paper Trays 1 4 6 Duplex Automatic Document Feeder 7 5 Power On Off Button 8 Front Cover 9 Main Power Switch located behind front cover See Internal Components 2 3 Xerox Colo...

Page 26: ...Right Rear View 1 Output Tray 2 Power Cord 3 Ground Fault Interrupt Switch Duplex Automatic Document Feeder 1 Document Feeder Tray Xerox Color C60 C70 Printer 2 4 User Guide Product Overview...

Page 27: ...isplays fault clearance procedures and general machine information 1 Services Home Allows access to the All Services screen where all features Copy Fax etc that are installed on the machine can be vie...

Page 28: ...s 8 Stop Temporarily stops the current job Follow the message to cancel or resume your job 9 Start Starts the job 10 Interrupt Temporarily stops the current job to allow a priority job to be run 11 Ke...

Page 29: ...d except for envelopes Stock can be loaded either long or short edge feed portrait or landscape Paper Trays 3 and 4 Tray 3 holds up to 870 sheets of 8 5 x 11 inch A4 paper Tray 4 holds up to 1 140 she...

Page 30: ...fax option is purchased 5 Control Panel Connection 6 DADF Connection 7 Foreign Device Interface Connection Standard Features Copy print mobile print Standard fax Internet fax Scan to PC USB or e mail...

Page 31: ...touch screen is dark and the Energy Saver button is lit in both modes Press the Energy Saver button to return the printer to normal operation Receipt of a job or accessing the printer using CentreWare...

Page 32: ...fully install the new Charge Corotron so you do not have to wait for a service call Waste Toner Container The waste toner container will need changing after approximately 30 000 prints or copies at 6...

Page 33: ...for stacked output and can receive up to 500 sheets of paper The Stacker is used for offset and or stapled output and can hold up to 3 000 sheets Business Ready Finisher with Booklet Maker The Busine...

Page 34: ...er that serves as separators and covers This tray holds up to 200 sheets The Top Tray is used for stacked output and can receive up to 500 sheets of 20 lb 80 gsm paper The Stacker Tray is used for off...

Page 35: ...that support a variety of binding styles For 8 5 x 11 in media the punch supports from 19 holes to a maximum of 32 holes A4 media supports from 21 holes up to 47 holes This device requires an Interfac...

Page 36: ...the Business Ready Finisher and the Business Ready Finisher with Booklet Maker Getting Additional Information Refer to the following sources for more information about your printer and its capabiliti...

Page 37: ...olutions and support www xerox com office worldcontacts If you require further assistance contact our experts at the Xerox Welcome Center Xerox US Welcome Center 1 800 821 2797 Xerox Canada Welcome Ce...

Page 38: ...nter is connected correctly and switched on 2 Install software print drivers and utilities 3 Configure the software Note Instructions for installing the print drivers utilities and setting up the netw...

Page 39: ...n and setup make sure that this switch is in the On position The Main Power Switch located behind the front cover door Verify that this switch is also in the On Position Do not use this switch to turn...

Page 40: ...plete reboot is required Caution Switch main power on first using the Main Power Switch to avoid damaging the printer s internal hard drive or causing a printer malfunction Caution Do not turn main po...

Page 41: ...over is turned On 2 Press the Power On Off button located on the right side of the top front panel Note The entire powering up process to power on and complete a self test takes approximately 3 minute...

Page 42: ...a second pop up screen is displayed Note To re activate the machine when in Energy Saver mode press the Energy Saver button Turning Off Main Power Main printer power is controlled by the Main Power S...

Page 43: ...on Instead wait until the Control Panel touch screen goes dark wait an additional 10 seconds and then turn off the main power Caution Do not switch off the main power while a job is being processed or...

Page 44: ...in the printer Note Some printer capabilities must be enabled using CentreWare Internet Services Unless your system administrator has unlocked the printer you will need to log in as an administrator t...

Page 45: ...he green Start button on the Control Panel 4 After the report prints touch Close Accessing CentreWare Internet Services 1 Make sure the printer is connected correctly and switched on 2 At your compute...

Page 46: ...Xerox Color C60 C70 Printer 3 10 User Guide Installation and Setup...

Page 47: ...rter Accepted Media Your printer is designed to be used with a variety of media types Follow the guidelines in this section to ensure the best print quality and to avoid jams For best results use Xero...

Page 48: ...r printing Do not use vinyl labels Do not use dry gum labels Print only on one side of the sheet of labels Do not use any sheet where labels are missing it may damage the printer Store unused labels f...

Page 49: ...utes to optimum print quality Store paper in dark cool relatively dry locations Most paper is susceptible to damage from ultraviolet and visible light Ultraviolet light which is emitted by the sun and...

Page 50: ...ntrol Panel screen Some features such as Printing Reports or Auto Tray Switching may be limited Note If you want to define the image quality setting with a different paper weight range to optimize ima...

Page 51: ...is Paper Type displayed on the User Interface is limited To optimize image quality change the weight range Refer to the Paper Tray Settings section of the System Administrator Guide Tray Capabilities...

Page 52: ...any sheets of paper that are stuck together This reduces the possibility of paper jams 3 If required move the paper tray guides further out to load the new paper To adjust the side and front guides pi...

Page 53: ...on the touch screen match the paper size and type loaded Tray Capabilities Tray 5 can hold up to 250 sheets of 90 gsm paper Tray 5 can accept paper from 64 300 gsm Tray 5 can accommodate paper sizes...

Page 54: ...opes with paper weights from 75 gsm to 90 gsm To load envelopes in Tray 5 Bypass Tray 1 Insert envelopes in Tray 5 Bypass Tray long edge feed LEF with flaps open and at the trail edge 2 Adjust the gui...

Page 55: ...ding Paper in the High Capacity Feeder The optional High Capacity Feeder HCF is primarily intended for use as a large quantity feeder and accommodates 8 5 x 11 in A4 Long Edge Feed LEF stock The High...

Page 56: ...register the stack of paper or media against the front right side of the paper tray 3 Move both Paper Weight Switches to their appropriate positions 4 If the paper weight is between 60 gsm and 256 gs...

Page 57: ...er 2 Hold the center of the paper guides and slide them to the desired paper size 3 Load the paper aligning to the front side of the tray 4 If the paper is preprinted load the paper with the printed s...

Page 58: ...Xerox Color C60 C70 Printer 4 12 User Guide Loading Media...

Page 59: ...ot loaded load it in the tray and specify the size color and type on the printer touch screen 2 In your software application click File then Print 3 Select your printer from the list 4 Access the prin...

Page 60: ...lick File then click Print 2 Select your printer from the Printer list 3 Select the desired printing options from the drop down lists on the Print menu screen 4 Click the Presets menu then click Save...

Page 61: ...or Return Printing from a Linux Workstation To print from a Linux Workstation 1 Create a print queue 2 With the desired document or graphic open in your application open the Print dialog box For most...

Page 62: ...ly print a 2 sided document on supported paper Before printing a 2 sided document verify that the paper type and weight are supported Paper weights in the range of 60 to 150 gsm can be used for automa...

Page 63: ...cument size paper type and paper color you select or you can select a specific tray loaded with the desired paper Printing Multiple Pages to a Single Sheet N Up When printing a multiple page document...

Page 64: ...0 35 mm 1 72 in Creep Specifies how much the page images are shifted outward in 10ths of a point This compensates for the thickness of the folded paper which otherwise would cause the page images to s...

Page 65: ...ter Page s or Before Page s Insert Quantity Specifies the number of pages to be inserted at each location Page s Specifies the location either a page or a range of pages to place the inserts Separate...

Page 66: ...can be inserted as a watermark You can Create a watermark Edit an existing watermark s text color density location and angle Place a watermark on either the first page or every page in a document Prin...

Page 67: ...e sample copy you can release or delete the remaining copies Delayed Printing A print job can be delayed for up to 24 hours from the original job submission time Enter the time at which you would like...

Page 68: ...Print Text feature Note The print from USB option must be enabled by the System Administrator Note The USB port and the optional Media Card Reader cannot be used at the same time If present remove th...

Page 69: ...e Control Panel touch screen touch Copy 4 Use the alphanumeric keypad to enter the number of copies The number of copies appears in the upper right corner of the touch screen To correct the number of...

Page 70: ...of the glass The document glass accepts paper sizes from 15 x 15 mm 0 59 x 0 59 in to A3 297 x 432 mm 11 6 x 17 in The document glass automatically detects standard paper sizes Caution When scanning...

Page 71: ...lowing basic settings Selecting Color or Black and White Copies Reducing or Enlarging the Image Selecting the Tray to Use for Copies Specifying 2 Sided Originals or Copies Collated Copies Uncollated C...

Page 72: ...ote You can also use the plus or minus buttons to change the percentage To center the image on the page touch Auto Center Touch Save To perform a minor adjustment select Slight Reduction Improved Fit...

Page 73: ...d copying a message appears at the top of the touch screen when it is time to place the next original on the glass Other options are available under 2 Sided Copying 1 1 Sided Scans only one side of th...

Page 74: ...Destination appears select the desired destination 5 Touch Offset Stacking and select the type of offset you want to use 6 Touch Save until you return to the Copy tab Stapling Copies If the printer ha...

Page 75: ...nch settings vary by printer configuration 4 Touch Save Image Quality Adjustments Use the Image Quality tab to change the following image quality settings Specifying the Original Type Adjusting the Da...

Page 76: ...l Touch Save Automatically Suppressing Background Variations When you are using originals printed on thin paper text or images printed on one side of the paper can sometimes be seen on the other side...

Page 77: ...If you have a color original you can adjust the balance of the printing colors between cyan magenta yellow and black before you print your copy To adjust the color balance 1 Touch Copy on the Control...

Page 78: ...aper types To adjust the gloss level 1 Touch Copy 2 Touch Image Quality 3 Touch Gloss Level 4 Touch Normal or Enhanced and then touch Save Layout Adjustments Use the Layout Adjustment tab to change th...

Page 79: ...tween the image area and the binding touch the plus or minus buttons 6 Touch Save Note The facing pages of a bound document must be placed in a horizontal orientation on the document glass as shown on...

Page 80: ...pies 1 Touch Copy on the touch screen then touch the Layout Adjustment tab 2 Touch Edge Erase 3 To erase all the edges by the same amount touch All Edges and touch the plus or minus buttons 4 To speci...

Page 81: ...it in the document feeder or on the document glass touch Original Orientation then touch either Upright Image or Sideways Image top to left then touch Save 9 Touch Save Note If preset values were prev...

Page 82: ...pages can then be folded and stapled manually or with the appropriate finisher they can be creased and stapled automatically Note In this mode the printer does not print the copies until it has scann...

Page 83: ...Per Job then touch Save 10 If desired select Auto Image Positioning and choose Off or On 11 Touch Save Including Covers To add covers to a copy job select different trays for the first and last page T...

Page 84: ...y or horizontally based on document size paper size and the enlarge reduction ratio touch Auto Repeat 9 To specify the number of times to repeat the image vertically or horizontally touch Variable Rep...

Page 85: ...Date then touch On 2 Touch the format to use for the date 3 To select which pages the date appears on touch Apply To then touch First Page Only All Pages or All Pages Except First then touch Save 4 T...

Page 86: ...esired font color 3 To select the placement of the annotations on the second side when printing 2 sided copies touch Same as Side 1 or Mirror Side 1 4 Touch Save Adding Watermarks You can add a waterm...

Page 87: ...Shift option allows you to copy images from a document onto tabbed stock Note Only Tray 5 Bypass can be used with the Tab Margin Shift option Load the paper into Tray 5 with the side to be copied fac...

Page 88: ...er or on the document glass for the first segment b Touch the desired copy settings for the first segment c Touch the Job Assembly tab d Touch the Build Job button touch On then touch Save e To scan t...

Page 89: ...reation See Creating Booklets Select the desired settings then touch Save Covers See Including Covers Select the desired settings then touch Save Annotations See Adding Annotations Select the desired...

Page 90: ...ob 1 To print the remaining copies of the job touch Start or press the green Start button on the Control Panel 2 If the sample copy is unsatisfactory touch Delete Combining Original Sets If the number...

Page 91: ...ide 1 Only or Side 2 Only d Touch Save e Additional areas can be defined by selecting Area 2 and Area 3 4 To delete everything inside the specified area when copying a Touch Delete Inside b The area i...

Page 92: ...u must select a paper tray that contains SEF stock Fold Types These fold types are available Single Fold Bi Fold C Fold Z Fold Z Fold Half Sheet Note The Single Fold Bi Fold option is available only w...

Page 93: ...ed before use For details see the System Administrator Guide Note Scanning functions require installation of the Scan Drivers For more information see Installing the Software Scanning is an optional p...

Page 94: ...al documents or downloading files from the printer s hard drive Note The printer must be connected to a network to retrieve a scan file Loading Original Documents All scanning tasks begin with loading...

Page 95: ...the printer s hard drive You can then print the file or you can copy the stored file to your computer using a Web browser and CentreWare Internet Services Folders are accessible to all users unless p...

Page 96: ...e list touch the desired file To print multiple files touch them in succession 5 Touch Print 6 If desired select from the following options Paper Supply 2 Sided Printing or Output 7 To set the number...

Page 97: ...he Search or Choose field and select the desired documentation Using Job Flow Sheets Job Flow Sheets allow you to execute a series of registered actions such as Send as Fax or Print for a file stored...

Page 98: ...ct the desired file 7 Scroll down to reveal Retrieving Format From the Retrieving Format drop down list click the desired file format If desired select options for the file format using the check boxe...

Page 99: ...er the name then touch Save c Touch Delete Files After Retrieval touch Yes or No then touch Save d Touch Delete Expired Files touch Yes or No then touch Save e Touch Link Job Flow Sheets to folder the...

Page 100: ...p Features touch Create Folder 3 Touch the desired folder If a password is required enter the password using the alphanumeric keypad then touch Confirm on the touch screen 4 Touch Delete Folder then t...

Page 101: ...Services Home button 3 Touch Network Scanning 4 Touch the desired template 5 To override the template scan settings For scanning options use the four menus at the bottom of the touch screen Color Scan...

Page 102: ...plate settings created by your System Administrator and change the following email settings File Name File Format Reply To Read Receipts To change the File Name or Reply to E mail options 1 On the pri...

Page 103: ...ottom of the touch screen Color Scanning 2 Sided Scanning Original Type and Scan Presets For details see Setting Scan Options 7 Press the green Start button 8 Access the scanned image at your computer...

Page 104: ...Touch Save in 5 Touch the desired folder To move down one directory level touch Next To move up one directory level touch Previous 6 To select the storage location touch Save 7 To change any of the sc...

Page 105: ...sired scan method 3 Touch the desired settings in the four menus at the bottom of the touch screen Additional Scanning Options Additional scanning options allow precise control of the scanning process...

Page 106: ...l Panel press Services Home 2 Touch the desired scan method 3 Touch the Layout Adjustment tab 4 Touch the desired setting Use Setting Choose from Upright Images or Sideways Images Original Orientation...

Page 107: ...1 file per page JPEG 1 file per page or XPS Image Only or Searchable Choose Compression Method MRC High Compression or Optimize for Fast Web View File Format Assign descriptive meta data to a scanned...

Page 108: ...Xerox Color C60 C70 Printer 7 16 User Guide Scanning...

Page 109: ...t Embedded Fax A document is scanned at the multi function printer and sent directly to a fax machine Server Fax A document is scanned at the multi function printer and sent over an Ethernet network t...

Page 110: ...ent feeder for multiple or single page jobs Document Glass Lift the document feeder cover and place the original facedown toward the back left corner of the document glass as shown Caution When scanni...

Page 111: ...d then touch Close 5 To use a number previously stored in the Address Book a Touch Address Book b Select an option from the drop down list c Touch the arrows to scroll through the list d Touch the des...

Page 112: ...the Server Fax a document is scanned and sent to a fax server on the network The fax server then sends the fax over a telephone line to a fax machine Note The Server Fax service must be enabled befor...

Page 113: ...n To send an Internet Fax 1 Place the original on the document glass or in the document feeder 2 On the printer touch screen touch Services Home then touch Internet Fax 3 Touch New Recipient 4 To ente...

Page 114: ...click OK 10 Click OK 11 Send the fax Windows Click OK Macintosh Click Print For details click the Help button in the Fax window Receiving Faxes The printer must be configured by the System Administra...

Page 115: ...hten Darken 3 Adjust the settings to lighten or darken the fax 4 Touch Save Adjusting the Original Size 1 Touch Fax on the touch screen 2 Touch the Layout Adjustment tab then touch Original Size 3 Tou...

Page 116: ...se settings 1 On the touch screen touch Fax then touch the Fax Options tab 2 Touch the desired option touch the desired settings then touch Save Values Option Off On print report after each fax transm...

Page 117: ...then use the touch screen keyboard to enter destination and passcode Manual Receive touch On Hook touch Manual Receive then press green Start button On Hook Manual Send Receive Internet Fax Options A...

Page 118: ...available address in the scrolling list 5 Touch Address Type touch the desired address type then touch Save Each address book type requires different settings 6 Touch each desired item in the list en...

Page 119: ...ts 4 On the next screen touch the desired group in the scrolling list 5 Touch Delete then touch Delete to confirm Using Chain Dial Chain Dial creates a single fax recipient telephone number by adding...

Page 120: ...een touch the Tools tab 3 Touch Setup then touch Add Fax Comment 4 On the next screen touch an available comment in the scrolling list 5 Enter the comment using the touch screen keyboard then touch Sa...

Page 121: ...uids directly into any area Use supplies and cleaning materials only as directed in this documentation Keep all cleaning materials out of the reach of children Warning Internal parts of the printer ma...

Page 122: ...ed before you plug in the printer Locating the Serial Number When ordering supplies or contacting Xerox for assistance you will be asked to provide the printer s serial number View the printer serial...

Page 123: ...id output with streaks smears and other marks that transfer from the glass area while scanning documents Use a lint free cloth lightly dampened with Xerox Anti Static or another suitable non abrasive...

Page 124: ...o Order Supplies Certain consumables and routine maintenance items need to be ordered occasionally Each supply item includes installation instructions Consumables Use genuine Xerox Toner Cartridges Cy...

Page 125: ...ease contact your local representative for details Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements may be p...

Page 126: ...e of the color indicated in the message and gently pull it out 3 Remove the toner cartridge by holding the handle on the top of the cartridge while gently pulling it straight out Be careful to not get...

Page 127: ...rocedure shows you how to remove a used Fuser and replace it with a new Fuser The machine will tell you when you need to install a new one The Fuser can be recycled so please follow the disposal instr...

Page 128: ...mal office waste or recycle the fuser 6 Remove the new Fuser from its packaging 7 Insert the new Fuser into the Transfer module while holding the Amber Gold handle 8 Close the Transfer module 9 Turn H...

Page 129: ...er located to the right of the Area 2 lever 3 Grip the handle of the waste toner container and pull out about half of it 4 Hold the center part on the top of the container and then remove it Caution N...

Page 130: ...ecycled so please follow the disposal instructions you receive with the new items Caution Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent lighting for more tha...

Page 131: ...e when the drum cartridges are exposed to light 6 Unwrap the sheet covering the new drum cartridge and place it under the cartridge Some drum cartridges may include a protective film Remove the the fi...

Page 132: ...the Drum Drawer to protect the other drums from light 12 Return the Release Handle to its original position 13 Return the R1 R4 handle to the original position and close the front door 14 Insert the u...

Page 133: ...ndicating that it is being released 7 Remove the old Charge Corotron by holding the amber gold colored casings provided at the both ends of the Charge Corotron and gently pulling straight up 8 Gently...

Page 134: ...plies recycling programs go to www xerox com gwa Some routine maintenance items come with a prepaid return label Please use it to return used components in their original boxes for recycling Xerox Col...

Page 135: ...may also display an animated graphic showing the location of the problem such as the location of a paper jam Problems which prevent the full operation of the printer have associated fault codes These...

Page 136: ...ther it operates properly Try a different outlet Something is wrong with the outlet connected to the printer Use a power source with the specifications listed in Electrical Specifications The printer...

Page 137: ...orrect Scanner Error Solutions Probable Causes Turn off the printer using the power button visible on the right side of the printer top panel Wait two minutes then turn the printer on Ensure that the...

Page 138: ...f the wrong size thickness or type is in use Remove the media smooth it out and reload it If it still misfeeds do not use that media Remove the moist media and replace it with new dry media Warped or...

Page 139: ...ur hands Do not touch the printed side of the media when removing it Make sure not to spill any toner inside the printer Warning If you accidentally get toner on your clothes lightly dust them off as...

Page 140: ...ntly return the Document Feeder Tray to its original position Clearing Paper Jams in the High Capacity Feeder 1 Open Tray 6 and remove any jammed paper 2 If paper is torn check for any torn pieces of...

Page 141: ...b to their original position 8 Push in the Transfer Module completely and turn Handle 2 to the left 9 Close the front cover Clearing Jams in the C Z Folder This section includes Clearing Jams at 2a in...

Page 142: ...e all torn pieces from the folder 4 Return green handle 2a to its original position 5 Close the front door of the C Z Folder Clearing Jams at 2b in the C Z Folder To clear jams at 2b in the C Z Folder...

Page 143: ...lder 2 Move green lever 2b to the left 3 Carefully remove the paper Note If the paper is torn remove all torn pieces from the folder 4 Return lever 2b to its original position 10 9 Xerox Color C60 C70...

Page 144: ...ms at 2e in the C Z Folder To clear jams at 2e in the C Z Folder 1 To access lever 2e open the front door of the C Z Folder and then open the Folder tray 2d 2 Move green lever 2e to the right Xerox Co...

Page 145: ...s from the folder 4 Return green lever 2e to its original position 5 Close the Folder tray and then close the front door of the C Z Folder Clearing Jams at 2f in the C Z Folder To clear jams at 2f in...

Page 146: ...en open the Folder tray 2d 2 Move green lever 2f to the right 3 Carefully remove the paper Note If the paper is torn remove all torn pieces from the folder 4 Return green lever 2f to its original posi...

Page 147: ...the C Z Folder Clearing Jams at 2g in the C Z Folder To clear jams at 2g in the C Z Folder 1 Open the front door of the C Z Folder 2 Move green lever 2g to the right 3 Carefully remove the paper 10 1...

Page 148: ...her paper types can cause jams Adhere to the following If supported paper is jamming frequently in one area clean that area of the paper path To avoid damage always remove jammed paper carefully witho...

Page 149: ...unsupported paper or specialty media The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for de...

Page 150: ...vanced Settings tab to lighten darken or adjust contrast Image is too light or dark Copy Use the Image Quality settings to adjust color balance Scan Confirm the correct Original Type is set Colors are...

Page 151: ...is blank Check the fax number The fax number may be wrong Fax was not transmitted Check the telephone line connec tion If it is disconnected connect it The telephone line may be in correctly connecte...

Page 152: ...automatic diagnostic tools to help you produce and maintain print quality The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control...

Page 153: ...ecenter A resource for tools and information such as printing templates helpful tips and customized features to meet your individual needs www xerox com office worldcontacts Local sales and support ce...

Page 154: ...Xerox Color C60 C70 Printer 10 20 User Guide Troubleshooting...

Page 155: ...section contains some sample specifications of representative printer finisher input output configurations available with this printer It may not include your specific configuration Base Unit Unit Uni...

Page 156: ...epth 515 1 kg 1133 lb Weight Environmental Specifications Temperature and Relative Humidity Operating Temperature 10 to 28 C 50 to 83 F When the humidity is 85 temperature must be 28 C 83 F or below O...

Page 157: ...s Resolution Maximum Resolution 600x600 dpi Print Speed Maximum print speeds vary by printer model and whether you are printing color pages or black and white pages Xerox Color C60 Color 60 ppm Black...

Page 158: ...Xerox Color C60 C70 Printer 11 4 User Guide Printer Specifications...

Page 159: ...erview The Business Ready finisher adds several professional level finishing options to your printer while requiring minimal additional space to do so The finisher is available with or without an opti...

Page 160: ...This section contains Replacing Staples in the Main Stapler Unit Replacing Staples in the Booklet Maker Component Emptying the Hole Punch Waste Container Replacing Staples in the Main Stapler Unit To...

Page 161: ...nd pull it firmly toward you to remove it 4 Pinch both sides of the staple refill 1 and remove it from the cartridge 2 5 Insert the front side of the new staple refill into the staple cartridge 1 then...

Page 162: ...et maker handle and pull the unit toward you until the staple cartridges appear on the top edge of the device 3 To remove the staple cartridge from the booklet maker push down on the staple cartridge...

Page 163: ...ssage appears on the Control Panel when the hole punch waste container is full Warning Do not perform this procedure while the printer is copying or printing To empty the hole punch waste container 1...

Page 164: ...to empty the container before you reinsert it into the finisher 3 Empty the container 4 Insert the container all the way into the finisher 5 Close the front door of the Business Ready finisher Xerox C...

Page 165: ...t Tray Clearing Jams in the Finisher at Position 3a To clear jams at position 3a 1 If the paper is visible at the output tray exit remove the paper by pulling it gently in the direction shown 2 Open t...

Page 166: ...n green handle 3a to its original position 6 Close the front door of the Business Ready finisher Clearing Jams in the Finisher at Position 3c To clear jams at position 3c 1 Open the front door of the...

Page 167: ...prompts you to release the paper turn green handle knob 3b in the direction shown 4 Return green lever 3c to its original position 5 Close the front door of the Business Ready finisher Clearing Jams i...

Page 168: ...and locate green lever 3d 2 Move green lever 3d to the right 3 Carefully remove the paper Note If the paper is torn remove all pieces from the finisher Xerox Color C60 C70 Printer 12 10 User Guide Bus...

Page 169: ...Finisher at Position 4 To clear jams at position 4 1 Open the front door of the Business Ready finisher 2 Using the green handle pull out unit 4until it stops 3 To remove the jammed paper turn green...

Page 170: ...front door of the Business Ready finisher Clearing Jams in the Booklet Tray To clear jams in the booklet tray 1 Open the front door of the Business Ready finisher 2 To release the jammed paper turn gr...

Page 171: ...in the direction shown Note If the paper is torn remove all torn pieces from the finisher 4 Close the front door of the Business Ready finisher 12 13 Xerox Color C60 C70 Printer User Guide Business Re...

Page 172: ...Xerox Color C60 C70 Printer 12 14 User Guide Business Ready Finisher and Booklet Maker...

Page 173: ...r Finisher This chapter includes Standard Booklet Maker Finisher Components Loading Paper Tabs in Tray T1 Post Process Inserter Maintenance Finisher Problem Solving Specifications 13 1 Xerox Color C60...

Page 174: ...d Booklet Maker Finisher 2 The Standard or Booklet Maker Finisher above illustration shows the Booklet Maker Finisher Note The Standard Finisher or Booklet Maker Finisher may be referred to simply as...

Page 175: ...n retrieve booklets from the output area Booklet output tray button 6 Open to clear paper jams replace staples clear jammed staples or remove the scraps from the puncher Right cover 7 This is availabl...

Page 176: ...utton on the finisher switches the decurl feature between the Auto On and Off modes Note Before the paper reaches the decurling unit on the finisher it passes through a more robust decurling unit on t...

Page 177: ...u can make prints using the folding option The option folds your prints in half single or bifolding or in thirds C fold or Z fold types The folding option is selected from the print driver Note In ord...

Page 178: ...as shown in the above illustration 4 If enabled by your System Administrator the Paper Tray Properties screen may be displayed on the UI From the Tray Properties window enter the correct paper inform...

Page 179: ...ly items and Xerox parts in their original packages in a convenient location Supply Unit Shipped with finisher reorder quantity Supply Item 4 staple cartridges 5000 staples per cartridge and 1 staple...

Page 180: ...rrow and remove the staple cartridge from the unit 5 Push a new staple cartridge into the unit 6 Reinstall the cartridge unit to its original position in the finisher Xerox Color C60 C70 Printer 13 8...

Page 181: ...let Staple Cartridge In addition to the standard stapler the Booklet Maker Finisher is equipped with a booklet stapler When this booklet stapler needs to be replaced a message appears on the UI 1 Make...

Page 182: ...old the tabs of the staple cartridge unit and lift to remove it 5 While holding the tabs of a new staple cartridge push it into the unit 6 Push the staple cartridge unit to its original position in th...

Page 183: ...Finisher The machine displays a message indicating that the Staple Waste Container is full To replace the container 1 Make sure that the machine has stopped printing 2 Open the Right Cover on the fin...

Page 184: ...sed staple waste container into a supplied plastic bag Note Do not return a disassembled used container to the Customer Support Center 6 Hold the new staple waste container by the R5 handle area and p...

Page 185: ...mpty the Punch Waste Container The UI displays a message indicating when it is time to empty the Punch Waste Container Caution Only remove the Punch Waste Container while the system is powered ON If y...

Page 186: ...tainer out of the finisher R4 4 Discard all the punch scraps in an appropriate container 5 Reinsert the empty container into the machine Xerox Color C60 C70 Printer 13 14 User Guide Standard Booklet M...

Page 187: ...ll ripped pieces of paper are cleared before proceeding with your print jobs Note Remedies differ according to the paper jam location Follow the instructions displayed to remove the jammed paper Paper...

Page 188: ...hear it click into place Note A message will be displayed and the machine will not operate if the cover is open even slightly Paper Jams at Lever 1a and Knob 1c 1 Make sure that the machine has stopp...

Page 189: ...ition 5 Close the finisher left cover completely Note The machine will not operate if the cover is open even slightly Paper Jams at Lever 1d 1 Make sure that the machine has stopped printing 2 Open th...

Page 190: ...check inside the machine and remove it 4 Move the lever 1d to the original position 5 Close the finisher left cover completely Note The machine will not operate if the cover is open even slightly Xer...

Page 191: ...ft cover 3 Move the lever 1b to the right and remove the jammed paper Note If paper is torn check inside the machine and remove it 4 Move the lever 1b to the original position 5 Close the finisher lef...

Page 192: ...ed printing 2 Open the Right Cover on the finisher 3 Move the levers 3band 3d remove the jammed paper Note If paper is torn check inside the machine and remove it 4 Return the levers 3b and 3d to thei...

Page 193: ...1 Make sure that the machine has stopped printing 2 Open the Right Cover on the finisher 3 Move the lever 3e and turn the knob3c remove the jammed paper Note If paper is torn check inside the machine...

Page 194: ...e right cover is open even slightly Paper Jams at Lever 3g and Knob 3f 1 Make sure that the machine has stopped printing 2 Open the Right Cover on the finisher 3 Move the lever 3g and turn the knob 3f...

Page 195: ...sage will display and the machine will not operate if the right cover is open even slightly Paper Jams at Lever 4b and Knob 3a 1 Make sure that the machine has stopped printing 2 Open the Right Cover...

Page 196: ...Cover on the finisher Note A message will display and the machine will not operate if the right cover is open even slightly Paper Jams at Lever 2a and Knob 3a 1 Make sure that the machine has stopped...

Page 197: ...ide the machine and remove it 4 Return the lever 2a to its original position 5 Close the Right Cover on the finisher Note A message will display and the machine will not operate if the right cover is...

Page 198: ...ht Cover on the finisher 3 Move the lever 2b to the left and turn the knob 2c to the right remove the jammed paper Note If paper is torn check inside the machine and remove it 4 Return the lever 2b to...

Page 199: ...the Right Cover on the finisher 3 Pull out the folder output tray 2d swing lever 2e 2f to the right and remove the jammed paper Note If paper is torn check inside the machine and remove it 4 If you c...

Page 200: ...y and the machine will not operate if the right cover is open even slightly Paper Jams at 2d and Lever 2g 1 Make sure that the machine has stopped printing 2 Open the Right Cover on the finisher 3 Pul...

Page 201: ...d 5 Close the Right Cover on the finisher Note A message will display and the machine will not operate if the right cover is open even slightly Paper Jams at Unit 4 and Knob 4a 1 Make sure that the ma...

Page 202: ...its original position 6 Close the Right Cover on the finisher Note A message will display and the machine will not operate if the right cover is open even slightly Paper Jams at Finisher Top Tray 1 M...

Page 203: ...ht cover Note The machine will not operate if the cover is open even slightly Paper Jams at Finisher Stacker Tray 1 Make sure that the machine has stopped printing 2 Remove jammed paper from the finis...

Page 204: ...rate if the cover is open even slightly Paper Jams at the Optional Booklet Maker Tray 1 Make sure that the machine has stopped printing 2 Open the Right Cover on the finisher 3 Turn knob 4a and remove...

Page 205: ...er Support Center if the problem persists after you have tried the following solutions Stapler faults on output may look similar to the ones shown in the following illustration 1 No staple 2 Bent stap...

Page 206: ...staple Staple Jams in the Standard Staple Cartridge Note Always check inside the finisher for any individual staples or staple remnants 1 Make sure that the machine has stopped printing 2 Open the Ri...

Page 207: ...isher Note A message will display and the machine will not operate if the right cover is open even slightly Staple Jams in the Booklet Maker Cartridge Note Always check inside the finisher for any ind...

Page 208: ...Hold the tabs of the staple cartridge unit and lift to remove it 5 Remove the jammed staples from the cartridge Warning To avoid injury to your fingers carefully remove the jammed staples from the ca...

Page 209: ...the Right Cover on the finisher Note A message will display and the machine will not operate if the right cover is open even slightly Reinserting a Misaligned Standard Staple Cartridge Use this proced...

Page 210: ...the finisher 3 Grasp the Staple Cartridge handle located at R1 and pull out the staple cartridge from the finisher 4 If necessary raise the staple cartridge unit as shown and remove the jammed staple...

Page 211: ...turn over the unit and remove the staple cartridge from the unit 7 Detach the outside staples along the line 8 Push a new staple cartridge into the unit 13 39 Xerox Color C60 C70 Printer User Guide S...

Page 212: ...ly or a malfunction occurred in the Booklet Maker Finisher then an error code is displayed If an error code appears that is not listed in the table below or if an error persists after following the li...

Page 213: ...ched 012 949 Remove the Staple Waste Container and reinstall a new one The Staple Waste Container is full or near full 024 931 Check that the Staple Waste Contain er is installed in the finisher and i...

Page 214: ...ttached and set The booklet folder tray is full 024 988 Check the staple cartridge and reset correctly There is a problem with the booklet maker stapler 024 989 Power Off On the machine If the er ror...

Page 215: ...ted paper sizes Maximum SRA3 13x19 in 330x488mm custom size Minimum B5 Executive 7 25 x 10 5 in Supported paper weight 64 300 gsm Collated uncollated offset available Supported paper sizes Maximum A3...

Page 216: ...oated 10 sheets Coated 10 sheets 129 150 gsm Uncoated 10 sheets Coated 10 sheets 151 176 gsm Uncoated 10 sheets Coated 10 sheets 177 220 gsm Uncoated 5 sheets Coated 5 sheets Note When using light wei...

Page 217: ...er 1 sheet Minimum capacity 30 sheets when using Xerox 20 lb 75 gsm paper Paper Type 16 24 lb 64 90 gsm Output Tray C Z Folder tray Refer to Booklet Creation Single Fold specifications for more inform...

Page 218: ...Xerox Color C60 C70 Printer 13 46 User Guide Standard Booklet Maker Finisher...

Page 219: ...are Fold Feature Trimmer Feature Hints and Tips Problem Solving Specifications Overview The SquareFold Trimmer Module is an optional finishing device that is used in conjunction with another optional...

Page 220: ...inisher therefore the booklet enters the SquareFold Trimmer Module already assembled Any adjustments to the image of the original and its placement on the booklet page must be done either from the mac...

Page 221: ...d booklet output from the finisher 4 Control Panel The Control Panel consists of a mimic display buttons and various indicator lights 5 Trimmer Waste Container Collects scrap waste from the trimmer Pu...

Page 222: ...klet is flattened and the spine squared it is moved to the trimmer area Based on the finished booklet size the booklet is moved until the trail edge reaches the trimmer cutter The trail edge is trimme...

Page 223: ...top covers can be opened and the jam fault cleared otherwise during normal operation or when the machine is idle the top covers cannot be opened 2 Square Fold options This area of the control panel c...

Page 224: ...job Note For the remainder of this section the SquareFold Trimmer Module s Control Panel and the machine s UI screen are shown The individual print server and print driver screens are not shown The d...

Page 225: ...amount of pressure that can be applied to the booklet Choose the setting that best fits your needs for the booklet output Note You may want to run one or more test prints before running larger jobs T...

Page 226: ...rint driver screens are not shown The descriptions given for each of the Trimmer options are applicable for network print jobs and apply to any print server print driver connected to the machine 1 Sel...

Page 227: ...a guideline only Pages in Finished Booklet Trim Setting mm Paper Weight lbs gsm Finished Booklet Size Paper Size 20 130 20 lbs 75 gsm 5 5x8 5 in 149x210mm 8 5x11 in A4 210x298mm 1 14 125 24 lbs 90 gsm...

Page 228: ...29mm 12x18 in 305x458mm 17 Hints and Tips Printing Full page Images on Booklets When using full page images ensure that the finished booklet size accommodates any full page images and that when the bo...

Page 229: ...ur desired output Always run one or more test prints of your job before running a larger output quantity Review your test prints for truncated images text If any images text need shifting use the vari...

Page 230: ...Check for loose trim scraps along the paper path and remove them 5 Close the Top Left and Right Covers 6 Empty the Trimmer Waste Container 7 Ensure that the Trimmer Waste Container is completely push...

Page 231: ...aper 3 If you cannot remove the paper in Step 2 open the right cover of the finisher 4 Turn the knob 4a to the right and then remove the jammed paper 14 13 Xerox Color C60 C70 Printer User Guide Squar...

Page 232: ...cover of the finisher is even slightly open Clearing E3 Jams Use the following procedure to clear jams when the E3 LED is lit on the SquareFold Trimmer Module Control Panel 1 Make sure that the machin...

Page 233: ...ed Solution Possible Cause Fault Code 1 Open the Top Left and Right Covers of the SquareFold Trimmer Module 2 Carefully remove all sheets and paper scraps from jam clearance areas 3 Close the SquareFo...

Page 234: ...If fault persists call for service A top cover is open 013 303013 304 1 Pull open the container and empty any trimmer scraps from it 2 Reinsert the container into the SquareFold Trimmer Module 3 Ensur...

Page 235: ...m or fault 012 115012 264012 302 Specifications Specifications Item Maximum 13x18 in 330x457 mm Minimum 8 5x11 in A4 SEF Note The SquareFold Trimmer Module requires both Interface Module and the Bookl...

Page 236: ...Xerox Color C60 C70 Printer 14 18 User Guide SquareFold Trimmer Module...

Page 237: ...o comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is...

Page 238: ...Union as of the dates indicated December 12 2006 Council Directive 2006 95 EC as amended This is a directive on the approximation of the laws of the member states related to low voltage equipment Dec...

Page 239: ...the paper automatically and therefore helps to reduce the use of valuable resources by reducing your paper consumption The Lot 4 Imaging Equipment agreement requires that on models greater than or equ...

Page 240: ...is not used for an interval of time the device switches to Energy Saver mode In Energy Saver mode only essential functions remain active which permits reduced product power consumption The product tak...

Page 241: ...ian Economic Community Certification Russia Belarus and Kazakhstan are working to establish a common cus toms union the Eurasian Economic Community or EurAsEC The Eurasian Economic Community members a...

Page 242: ...poration may void the user s authority to operate this equipment Labeling Requirements United States Radio Frequency Identification Device RFID manufacturer and model name must be listed on the RFID d...

Page 243: ...ment on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purpose...

Page 244: ...hed 9 Badges Identification Cards Passes or Insignia carried by military personnel or by members of the various Federal Departments such as FBI Treasure and so on unless photograph is ordered by the h...

Page 245: ...public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or...

Page 246: ...r must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requiremen...

Page 247: ...tions to maintain uninterrupted service If you experience trouble with this Xerox equipment please contact the appropriate service center for repair or warranty information Contact information is cont...

Page 248: ...consist of any combination of devices The only limitation to the number of devices is the requirement that the sum of the RENs of the devices does not exceed 5 For the Canadian REN value please see t...

Page 249: ...endorsement of the product by Telecom it does not provide any sort of warranty and it does not imply that any Telepermitted product is compatible with all Telecom network services Above all it provide...

Page 250: ...t shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt For automatic calls to different numbers The equipment shall be set to...

Page 251: ...regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts 15...

Page 252: ...Xerox Color C60 C70 Printer 15 16 User Guide Regulatory Information...

Page 253: ...erial This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate North America Xerox operate...

Page 254: ...be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life take back information Collection and Disposal of Equipment and Batterie...

Page 255: ...cal authorities or dealer and ask for the correct method of disposal Battery Symbol This wheeled bin symbol may be used in combination with a chemical symbol Use of this symbol establishes compliance...

Page 256: ...Xerox Color C60 C70 Printer 16 4 User Guide Recycling and Disposal...

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